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09/04/2017 10/04/2017
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    Country Inn & Suites By Carlson, Rochester Airport - University Area

    797 E Henrietta Rd, Rochester, NY 14623-1405
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    US$105*View Deal
    US$105*View Deal
    US$105*View Deal
    Traveller (28)
    Room & Suite (23)
    Dining (4)
    Overview

    • Excellent42%
    • Very good30%
    • Average16%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “cookies” (49 reviews)
    “tgi fridays” (16 reviews)
    “delmonico” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Rochester Airport - University Area
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews cookies tgi fridays delmonico free dinner front desk rite aid parking lot hot tub breakfast area king suite hotel is clean would stay here again next morning off the highway easy access bathroom door hot breakfast living room marta lobby
    Reviewed 27 March 2016

    Great hotel. Rooms were a good size and very clean. Free breakfast and dinner, coffee, water and cookies in the lobby. DVD players in the room and free DVD's at the front desk to borrow. Pool and hot tub were a little small but the...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area

    Dear kreed100: Thank you for your feedback and for taking the time to write about your experience. We will take your comments into consideration regarding our breakfast hours. We do offer breakfast from 6am until 9:30am during the week and from 7am until 10:30am ont...More

    Reviewed 25 March 2016

    The hotel takes many steps to anticipate the needs of their clients. Very good facilities are enhanced by the helpful staff and all of the extras. We have stayed several times and plan to stay again in the future.More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area

    Dear George M: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to having you stay with us again. Nicole Taft General Manager Country Inn &...

    Reviewed 23 March 2016

    We had a pleasant, comfortable, quiet room on the fourth floor. Staff were all very pleasant. Breakfast was adequate though they did run out of food. Nice restaurant within walking distance. Shopping mall and cinema nearby.More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area

    Dear Rex F: Thank you for your feedback and for taking the time to write about your experience. I do apologize that we ran out of certain items during breakfast. We do try our best to ensure that we have enough of all items available...More

    Reviewed 21 March 2016

    Couch was stained, pool was overcrowded w/children running wild and unsupervised. Adults drinking while in the pool and the whirlpool was dirty. Elevator floor wet and trash in the elevator. Overpriced and not a deal whatsoever. The breakfast was awful, eggs were cold, poor selection.More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area

    Dear Maria H: Thank you for your feedback. We try our best to ensure that every guest has an enjoyable stay and in your case it appears that we fall short of your expectations and ours. We do have a large member of sports teams...More

    Reviewed 20 March 2016

    Spent 2 nights in this hotel. Overall experience is great. staffs are friendly and nice. Swimming pool and gym is clean. It was a pleasant surprise that they provided us with a complimentary buffet dinner! Definitely would recommend to others. Room is okay clean and...More

    Helpful?
    Response from Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area

    Dear Kelvin002: Thank you so much for your feedback! I will let maintenance know about the drain issue and thank you for bringing it to my attention. We are glad that you found the swimming pool and hot tub to your liking as well as...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (28)
    Room & Suite (23)
    Dining (4)
    Pool & Beach (2)
    Nearby
    Nearby Restaurants
    Phillips European
    229 reviews
    .33 km away
    Delmonico's Italian Steak HSE
    252 reviews
    .16 km away
    Costco
    12 reviews
    1.20 km away
    Duff's Famous Wings
    19 reviews
    .97 km away
    Nearby Attractions
    Lasertron
    5 reviews
    2.78 km away
    Highland Park
    359 reviews
    3.16 km away
    Mount Hope Cemetery
    342 reviews
    2.67 km away
    Highland Botanical Park and Lamberton Conservatory
    98 reviews
    3.19 km away
    Questions & AnswersAsk a question
    GeorgiaMamie
    What time does breakfast start?
    3 April 2016|
    Answer Show all 2 answers
    Response from Nicole T | Property representative |
    Breakfast begins at 6am during the week and is offered until 9:30am. On the weekends the breakfast is offered from 7am until 10:30am
    0
    Votes
    bklynkell
    Do you have cribs available for infants?
    16 October 2015|
    Answer Show all 5 answers
    Response from VisionsGM | Property representative |
    We have crib and pack n play upon advanced request, please mention your needs when making the reservation.
    0
    Votes
    Robert H
    What are you pet policies
    7 July 2015|
    Answer
    Response from Nicole T | Property representative |
    Dear Redsox2252, Thank you for interest at Country Inn & Suites Rochester-Brighton. Unfortunately we don't accepts pet in this hotel. Best Regards, Fernando
    0
    Votes
    Room Tips
    "the rooms actually are all good, there is no better spot to be."
    MsShammy, 2 months agoRead review
    "First floor got noisy in the morning."
    annf5624, 7 months agoRead review
    "make sure the price is in writing and its correct."
    spooky2683, 7 months agoRead review
    "The complimentary cookies at the front were delicious and the coffee at the entrance was a plus."
    Karla S, 9 months agoRead review
    "Do not pay the extra for a "suite"....the regular room was very much less expensive and would have..."
    Kathleen H, 10 months agoRead review
    "near elevator on second floor very convenient."
    Mary O, over a year agoRead review
    "There is only one elevator -- ask for one away from it and it will be nice and quiet."
    geoprincess, over a year agoRead review
    "we had a room directly across the hall from the 4th floor elevator, but there was no noise! yay :)"
    maramez12, over a year agoRead review
    "We have stayed here around 4 different times and never found any room better."
    Lisita, over a year agoRead review
    "request they scrub your tub in front of you"
    roseyday, over a year agoRead review
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