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Fairfield Inn & Suites Rochester West/Greece

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Fairfield Inn & Suites Rochester West\/Greece
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Kirkland, Washington
Reviewed 1 week ago

This hotel was clean, quiet (even though you are across from the airport) and the workout facility was nice. The restaurant was also quite good and the service went above and beyond. I'd definitely stay here again.

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Helpful?
Thank Finnhillmom
Matthew K, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Finnhilmom, Thank you for taking the time to leave a review, however we believe these comments were meant for our sister property at the Rochester airport. Our property is located in the Greece suburb on Rochester's West Side. We will be happy to pass along your kind comments. Thank you again, and we're glad to see you enjoyed your...

Syracuse, New York, United States
Reviewed 3 weeks ago

There was a few bad things...we found a few things in our room from the last guest...a hairbrush some powder, and a child's toy! It made me think they OBVIOUSLY didnt clean the room very well!, The pool is small only 4 foot high perfect for all the kids that were there! The low class people who let all 8...

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Helpful?
Thank Christina V
Matthew K, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Christina, Thank you for taking the time to share your feedback. We're glad to here you found our hotel to be a great deal. It is the Fairfield Brand's place in the Marriott family to offer a clean, comfortable stay with fresh breakfast buffet and Wi-Fi access included. However it seems we may have experienced a few challenges during...

Jacksonville, Florida
Reviewed 20 February 2017 via mobile

My third visit to this Fairfield Inn & Suites I feel at home. The complimentary breakfast has everything you'd expect. Food, major roads, shopping and airport all close by. A beautiful property and pleasant amenities I choose this location every time.

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Helpful?
Thank StevenKII
Matthew K, Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Thank you for such nice comments. As a regular guest we greatly appreciate your feedback and are delighted to hear that you enjoyed your experiences. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our property does offer several great options for food, shopping, entertainment and transportation. Our team works hard to...

Macungie, Pennsylvania
Reviewed 17 February 2017

I travel for work and spent several weeks at the Fairfield Inn & Suites Rochester West/Greece. The hotel and rooms were always very clean and comfortable. The staff are phenomenal -- they greeted me every time I came in when they were at the front desk. Each time I passed an employee, they were the first to say "hello" and...

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Helpful?
Thank mrsgfhjr
Management response:

Thank you for sharing your experience at the Fairfield Inn & Suites Rochester West/Greece through the Guest Satisfaction Survey. As a Valued Guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Reviewed 7 December 2016

Team stayed here for a 2 day weekend hockey. Clean hotel,beds were comfy. Staff was great and friendly.Breakfast was hot and good selection. Rooms were on the tight side and bathrooms also. Those would be my only complaint and reason for only 4 stars.

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Helpful?
Thank Scott M
Management response:

Thank you for the positive feedback. Our team aims to exceed guests expectations and it's always good to hear when our guests enjoyed their stay. Yes, the layout of this hotel originally was built with smaller bathrooms, but that does allow for quite spacious guest rooms that comfortably fit two queen sized beds, or a king with a pull out...

Reviewed 1 November 2016 via mobile

Very clean and spacious hotel with friendly and helpful staff. Good complementary breakfast and coffee. Convenient location with a numbers of restaurants near by. Just what we needed for a short stay. Will definitely go back.

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Helpful?
Thank ChefAPo
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello ChefaPo! Thank you for taking the time to review our hotel. I am so happy to hear you enjoyed your stay with us and look forward to seeing you again! Warm Regards,

Albuquerque, New Mexico
Reviewed 24 October 2016

Spent one night at the Fairfield Inn & Suites Rochester West/Greece on my way to Maine, after seeing some of the sights of the area with an uncle and two cousins who live in the vicinity. The room was spotlessly clean; furnishings seemed very new and in perfect condition; it was very quiet; in-room coffee was delicious; complimentary breakfast buffet...

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Helpful?
Thank Stephen P
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Stephen P! Thank you for taking the time to review our hotel, we appreciate your comments and do look forward to seeing you again! All the best, Lynn R.

Sun Prairie, Wisconsin
Reviewed 24 September 2016 via mobile

Very nice and clean hotel. Love the room with the frig and microwave located in separate area. After spending the past 2 nights at a Ma & Pa motel we felt like we were back home at the Fairfield. We are our way home from being out in New England. Spent the first 8 nights at either the Fairfield or...

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Helpful?
Thank abbyhawaii
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello abbyhawaii! Thank you for taking the time to review the Fairfield Inn Rochester West/Greece! We are delighted your time with us went well and do hope to see you again! Warm Regards, Lynn R.

Keyser, West Virginia
Reviewed 8 September 2016 via mobile

It seems very new, with beautiful furnishings and accommodations. The front desk staff were excellent - we arrived early and they were able to shuffle around our room type to find a room that was available that early, and they went out of their way to help us gather with colleagues for an impromptu meeting. Conveniently an easy walk across...

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Helpful?
Thank Jeshultz
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Jeshultz! Thank you for taking the time to review the Fairfield Inn Rochester West/Greece! We are so glad your time with us went well and do hope your meeting was productive! Please think of us the next time your travels bring you to Rochester. Warm Regards, Lynn R.

Clarks Summit, Pennsylvania
Reviewed 6 September 2016

We changed our travel plans to arrive a day early but forgot to change our hotel reservation. The staff at the Fairfield Inn was phenomenal in trying to locate a room for us at another hotel. They called over 10 hotels before having any success. They were so helpful and friendly that I'd recommend this hotel to anyone. Large, clean...

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Helpful?
Thank mdavisus
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello mdavisus! Thank you for taking the time to review the Fairfield Inn Rochester West/Greece. We are delighted we were able to locate accommodations for you the first evening and your time with us was enjoyable. We look forward to seeing you again! Warm Regards, Lynn R.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Rochester West/Greece

Address: 400 Paddy Creek Cir, Rochester, NY 14615-2649 (Formerly Courtyard by Marriott Rochester West / Greece)
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM594 - RM885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Rochester West/Greece 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Rochester West / Greece Hotel Rochester
Rochester Courtyard
Rochester Marriott
Hotel Style:
#6 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Rochester West/Greece staff and other travellers.
1 question
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Skaneateles, New York
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Rochester West/Greece staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was very happy with my third floor room in a central location.”
516stephenp, 23 Oct 2016 | Read review
“Stayed here several times and never had a noisy room”
DMSNYC, 1 Sep 2016 | Read review
“Pick a first floor room at end of the hall for a quiet stay”
billl187, 22 Aug 2016 | Read review
“Ask at the desk if there are large groups staying, and ask to be roomed away from them.”
alexdN5975XQ, 27 May 2016 | Read review
“There are rooms with King beds & recliners but you need to request them.”
katgirl999, 16 May 2016 | Read review
5 of 5