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Fairfield Inn & Suites Rochester West/Greece

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98 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Rochester West/Greece
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Showing 98: English reviews
rochester ny
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2016

We spent two nights recently at this hotel. It is a converted old former Courtyard. They did an superficial update, new carpet wall stickers lobby. The king room we had was rather small with a very small bathroom,a large person would have a difficult time . The mattress was awful probably the worst I've slept on in 25 years the... More 

Helpful?
Thank canadasmmom
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Good Morning canandasmmom! Thank you for reviewing our hotel, we appreciate your comments. Although we strive for exceptional service and accommodations, it seems we have fallen short for your stay. We do apologize and will look into the items you mentioned. Warm Regards, Lynn R. More 

Paw Paw, Michigan
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 July 2016 via mobile

Let's start by saying that this is a Fairfield. That being said it does have their newer decor. Small pool, hot tub, decent workout room and an above average Fairfield breakfast make this an above average hotel for the category. Front desk staff was both friendly and efficient. Bed was comfortable and the linens looked new. Close to the airport... More 

Helpful?
Thank ARC58
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello ARCS8! Thank you for reviewing our hotel. We are delighted your time with us was enjoyable and appreciate your kind words. Thank you for bringing the water pressure to our attention. We will be sure to look at that immediately to ensure this was a one time occurrence. We do hope to see you again, if your travels bring... More 

Toronto, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 July 2016

Great hotel! We try to stay in Fairfield Inns if we can and this one lived up to our expectations again. Friendly , helpful staff. Exceptionally clean everywhere! Lovely indoor pool, big white towels for pool. Full hot breakfast regularly re-supplied ,so even if you come down late there is still food left. The rooms are large and bright. Clean... More 

Helpful?
Thank Sylvia99_11
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Sylvia99_11! Thank you for reviewing our hotel. We appreciate your time and are delighted you chose to stay with us. We do look forward to seeing you again if your travels bring you to Rochester. Warm Regards, More 

2 reviews
Reviewed 18 July 2016 via mobile

The staff here is amazing, so warm and friendly. I stay here often and highly recommend this hotel. The one item which does frustrate me about this hotel is the poor wifi. I have tried both the free and upgraded service and routinely have problems with them both. I have called Marriott internet customer service and have never had my... More 

Helpful?
Thank David V
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello David V.! Thank you for taking the time to review our hotel. We appreciate your kind words regarding our team and are delighted you choose to stay with us. We will look into the WIFI connection and do hope you give us another opportunity to serve you if your travels bring you to Rochester in the future. Best Regards, More 

Bronx, New York
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 July 2016

We stopped into the Fairfield Inn and Suites without a reservation. We were greeted warmly and professionally. The lobby surprised us by being very "mod". The room was lovely and the breakfast was fine. All in all, we were very glad that was the place we decided to stop at.

Helpful?
Thank Anita M
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Anita M! Thank you for taking the time to review our hotel. We are delighted you chose to stay with us and were able to enjoy the hotel and breakfast. We do hope to see you again if your travels bring you to Rochester. Have a pleasant day, More 

Brooklyn, New York
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 July 2016

Recently I’ve been staying at boutique hotels and my last stay at a chain hotel wasn’t very good. The Fairfield Inn at Rochester airport was surprisingly great. My fiancée and I arrived very late at night and we were greeted by Jacqueline who was so friendly, hospitable and helpful. She was kind enough to offer us snacks and bottles of... More 

Helpful?
Thank Bill D
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Bill D! Thank you for reviewing our hotel. We are delighted your time with us meet your expectations. We do look forward to seeing you again! Best Regards, Lynn R. More 

East Northport, New York
Level Contributor
128 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 July 2016 via mobile

A clean hotel with a nice and helpful staff makes this a great spot to spend a night or two as we did on the way to SUNY Brockport. Plenty of local restaurants to choose from makes it a great location. Definitely will stay again in the future. Nice place!

Helpful?
Thank Thrushforce
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Thrushforce! Thank you for taking the time to review our hotel. We appreciate your comments and do look forward to seeing you again! Best Regards! More 

Round Lake, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016 via mobile

We stopped here overnight on our way driving from Chicago to Boston. It was myself, my husband and two children, ages 9 and 11. It couldn't have been more perfect. Even though it was 17 minutes north of I-90, it was well worth the extra drive to get there. The staff were very nice. Check in was quick and easy.... More 

Helpful?
Thank rachal09
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello rachel09! Thank you for the wonderful review! We are delighted your family enjoyed the time you were with us. I too love the sprinkles on my waffles! We look forward to seeing you again on your next trip through Rochester! Warm Regards, More 

Jacksonville, Florida
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2016

A highlight of my trip to New York, This particular Fairfield Inn & Suites in Rochester, NY exceeded all of my expectations. My wife and I stayed at this property a total of 3 nights. The staff graciously allowed for an early check-in, provided two complimentary bottles of water and recognized my status as a Silver level Marriott Rewards member.... More 

Helpful?
Thank StevenKII
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello StevenKII! We are so very delighted you enjoyed your time with us! Thank you for the kind words. We look forward to seeing you and your wife again! Best Regards, More 

Toronto, Canada
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2016

Stayed here for a weekend when visiting The Strong Museum of Play. It's a great location (just a 10-15 min drive), with lots of restaurants and shopping in the near vicinity. Hotel is VERY clean, and the staff (esp Chris at the front desk) is friendly & helpful. The breakfast was great, too -- fresh, well-stocked, and a typical variety.... More 

Helpful?
Thank Alex D
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Alex D.! Thank you for taking the time to review the Fairfield Inn Rochester West/Greece, we appreciate your comments and are delighted you enjoyed your time with us. I will be sure to pass along your comments to Chris as well. We do hope to see you again, if your travels bring you to Rochester. Best Regards, More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Rochester West/Greece

Address: 400 Paddy Creek Circle, Rochester, NY 14615 (Formerly Courtyard by Marriott Rochester West / Greece)
Region: United States > New York > Finger Lakes > Rochester
Price Range: RM500 - RM777 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Rochester West/Greece 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Rochester West / Greece Hotel Rochester
Rochester Courtyard
Rochester Marriott
Hotel Style:
#6 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Rochester West/Greece staff and other travellers.
1 question
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Skaneateles, New York
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Rochester West/Greece staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was very happy with my third floor room in a central location.”
 of 5 bubbles 516stephenp, 23 Oct 2016 | Read review
“Stayed here several times and never had a noisy room”
 of 5 bubbles DMSNYC, 1 Sep 2016 | Read review
“Pick a first floor room at end of the hall for a quiet stay”
 of 5 bubbles billl187, 22 Aug 2016 | Read review
“Ask at the desk if there are large groups staying, and ask to be roomed away from them.”
 of 5 bubbles alexdN5975XQ, 27 May 2016 | Read review
“There are rooms with King beds & recliners but you need to request them.”
 of 5 bubbles katgirl999, 16 May 2016 | Read review
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