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BEST WESTERN Mill River Manor

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528 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Woodbury, Connecticut
Reviewed 1 week ago

Last week-end we stayed at this hotel since we were attending a wedding in the area. Most of the wedding guests who were from out of town were also staying at this hotel. The hotel was acceptable. I have no complaints about any aspect of it. The room was simple but clean. The room was very noisy due to the...

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Helpful?
Thank odh2014
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear odh: Thank you for your review of the hotel. I am glad that we were able to accommodate you. I apologize but there is very little we could do about the surrounding noise. This is New York and we are synonomous with street noise, "The City That Never Sleeps". We are looking at possible ways to minimize the noise...

Annapolis, United States
Reviewed 1 week ago

There were very few positives about this hotel. The front desk staff were incredibly helpful and sweet, the free WiFi was rock-solid, and the room was clean. Everything else was subpar. The bed was horribly uncomfortable, so much so that my back and legs ached by the third morning. The breakfast was mediocre and set up in a way that...

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Helpful?
Thank carmelmarief
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Carmel: Thank you for your insight of the hotel. I see the pros and cons during your stay with us. I will address the housekeeping cart issue with my staff. The restaurant is a separate entity but rest assured, I am working with the owner to redsign the breakfast layout so the flow can be more streamlined. I understand...

Pennsylvania Dutch Country, Pennsylvania
Reviewed 1 week ago

Had a wonderful Visit. Restaurant was excellent. Breakfast was delicious. Room comfortable a little small. Breakfast should be till 11am. Stay overall i give a 4 Stars. I would stay here again if i come visit again, maybe the weather will be nicer and we can use the pool.

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Helpful?
Thank I7782ENerich
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Hi I7782: And we give you 4 stars as well. Thanks Alan Chan

Massapequa, New York
Reviewed 4 weeks ago

We received a free upgrade to a suite since we had my wife, grown son and daughter together. Space was great, the front desk was so helpful and we had a great stay! Thanks for making our stay so great.

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Helpful?
Thank chris2016650
Sidney, New York
Reviewed 4 weeks ago

Our family, actually many families, stayed here on 9/29 & 9/30/16. The service we received was second to none! It was Linda Oliverie that was exceptional! She is truly great at her job, a very real people person! Everyone was wonderful to us, even when we had to be told to tone it down! We were there to celebrate our...

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Helpful?
Thank lorilfoote
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear lorilfoote: Thank you for your kind and positive review of the hotel. I am glad we were able to make that memorable moment an even more positive one. Congratulations to your son on his wedding Sincerely, Alan Chan

Los Gatos, CA
Reviewed 4 November 2016

Needed a place near my high school reunion. This place was adequate. Needs updating. Bathroom was tiny. At least it was clean. Also, the rooms are not interior, so security might be an issue, although it wasn't for me.

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Helpful?
Thank RJSimon2014
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear RJS: I know you may get that feeling of insecurity here at the hotel but I assure you that that the hotel is quite the opposite. Rockville Centre is one of the safest towns in Long Island and the hotel is the same. We have 24 hour staff and security walking around. One thing I emphasize is to make...

Germantown, Maryland
Reviewed 31 October 2016 via mobile

Once again I am visiting and staying at the best Western I deeply want to thank best Western corporation for having and keeping such a wonderful and attentive Staff it brings me great joy to see Linda and Andrew as they have made my stay extremely comfortable thanks again keep up the good work you guys are awesome!

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Helpful?
Thank KAYLA W
Newark, New Jersey
Reviewed 13 October 2016

Nice clean hotel. Room equipped with clean linen, towels etc. Room temperature was working properly. Wonderful hot breakfast. Very nice front desk clerks. Close proximity to surround stores and strip malls. Fridge, microwave and coffee maker included in the room. Price was a little steep but maybe not for New York especially on a Friday night which was $145+ taxes....

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Thank wtalchick
Reviewed 9 October 2016

Hotel good but survey way to long! They should shorten survey to couple of key areas Location is near JFK stayed there because had very early flight Sorry I started the survey it took way to long to complete

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1Thank Bruce P
Reviewed 8 October 2016

Every person at this hotel is great but one person stands out among the rest. Linda Olivieri, the Director of Sales, is top notch. This is my fourth time staying here in the past year and she has always tried to accommodate my needs. Her friendliness and helpfulness is always appreciated. Location of this hotel is another reason why I...

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Helpful?
1Thank Joan a

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated Best Western Mill River Manor is a full service hotel offering complimentary hot buffet breakfast each morning,free guest parking,seasonal outdoor pool with lifeguard,24 hour front desk,fitness center,and business center. We are located 1 block from the railroad station with service to JFK airport, Manhattan,the Hampton's,and the Beaches.The on-site Italian restaurant offers both lunch,dinner and poolside service for cocktails and food. Our concierge can arrange for transport to and from all airports as well as offer suggestions for restaurants and things to do in the area and Manhattan.The Best Western Mill River Manor offers full corporate and banquet facilities accommodating up to 230 guests.We hope to have you as a guest in the near future! ... more   less 

Additional Information about BEST WESTERN Mill River Manor

Address: 173 Sunrise Hwy, Rt. 27, Rockville Centre, NY 11570-4705
Region: United States > New York > Long Island > Rockville Centre
Price Range: RM634 - RM975 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mill River Manor 2.5*
Number of rooms: 98
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Also Known As:
Best Western Mill River Manor Hotel Rockville Centre
Best Western Rockville Centre
Rockville Centre Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mill River Manor staff and other travellers.
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Questions? Get answers from BEST WESTERN Mill River Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the opposite side of where the train tracks are.”
 of 5 bubbles odh2014, 29 Nov 2016 | Read review
“suites are awesome”
 of 5 bubbles lorilfoote, 5 Nov 2016 | Read review
“Get a non-smoking room.”
 of 5 bubbles wtalchick, 12 Oct 2016 | Read review
“Rooms on the LIRR side are a bit noisier; request a quieter one.”
 of 5 bubbles warywanderer2843, 24 Sep 2016 | Read review
“Maybe top floor AWAY from elevator and drink machines.”
 of 5 bubbles alesandra1117, 21 Aug 2016 | Read review
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