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Hilton Garden Inn Islip/MacArthur Airport

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Hilton Garden Inn Islip\/MacArthur Airport
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662 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Islip/MacArthur Airport
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Showing 656: English reviews
Kings Park, New York
Reviewed 3 weeks ago

I highly recommend this location, consistent with every other Hilton garden inn I've stayed at. The staff are courteous and pay prompt attention to any request. Extremely clean, breakfast was great and bed was super comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vanessa E
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!

Middletown, New York
Reviewed 3 weeks ago

Great front desk staff . Very well kept property. Great smelling lobby! Not sure why if it's an intentional smell that's great if it wasn't it should be!😍 The room was very comfortable and clean. Will stay next time for sure!

Review collected in partnership with Hilton Garden Inn
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Thank louisai2017
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Louisai2017, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Islip/MacArthur Airport. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Menomonee Falls WI, United States
Reviewed 3 weeks ago

The hotel itself is beautiful. Very clean and luxurious. The beds are simply amazing. Other than the poor wait staff at breakfast our stay was amazing. I will not fault this hotel for one persons actions. I would recommend staying here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kerih607
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will share your review with my colleagues, so that we can address opportunities. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.

Long Island, New York
Reviewed 3 weeks ago

Clean & comfortable room & bed. Quiet halls. Bed comfy. Free WiFi in room without any problems connecting. Daily housekeeping before 11 am. AC/heating unit a little noisy. Coffee in lobby not very good. Complimentary wine every evening. Well lighted parking lot. Easy access to major roads, Islip MacArthur Airport, shopping & restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank anpisan
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Anpisan, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

Medford, New York
Reviewed 4 weeks ago

We spent our wedding night here about a week ago and I cannot say enough about the staff and the hotel. We arrived immediately following our reception in a wedding dress and tux!! The check in process was very smooth, the hotel is clean and welcoming and our room was perfect. We came down to the hotel restaurant for dinner...

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Helpful?
Thank ziicki
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Ziicki, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review....

Jackson, Mississippi
Reviewed 4 weeks ago via mobile

This will probably be one of my shortest reviews. I stayed here for one night as it was a short business trip. I got to the hotel late at night. I had a room on the first floor. It was okay though the room was worn. The bed made the overnight stay nice. I slept well.I woke up refreshed after...

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Helpful?
Thank JacksonJaye
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

JacksonJaye, Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.

Reviewed 20 February 2017

After arriving at the Ronkonkoma train station, the hotel arranged to pay for my taxi to their location as the shuttle was not available-nice alternative and much appreciated. Dave at the bar was friendly, attentive and professional. Dining area tastefully decorated for Valentine's day. Lobby is excellent and has wifi and tables available for some quick email checks. Will return...

Review collected in partnership with Hilton Garden Inn
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Thank C5726ZVsusans
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Simpsonville
Reviewed 19 February 2017

I've been enjoying this hotel for many years. Clean, comfortable rooms. Excellent food (breakfast and dinner). And a wonderful staff that always makes me feel welcome. I highly recommend this property!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank T8489TImichaelb
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for your feedback regarding your recent stay at Hilton Garden Inn Islip/MacArthur Airport. I thank you for this great review and am glad to read of your wonderful experience. We appreciate your loyalty and welcome you to come back and visit us soon!

Hull, Massachusetts
Reviewed 17 February 2017 via mobile

Booked this hotel based upon the reviews and I was not disappointed. Rooms were clean, front desk friendly, and the breakfast was solid. My only complaint is that they do not have dedicated parking for diamond status Hilton honor members, so if you get there late, parking is a bit tough.

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Helpful?
Thank Edelan
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Edelan, Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.

Middleburg, Florida, United States
Reviewed 17 February 2017

I have stayed here a couple of times, this place is getting very warned looking. The staff is fairly nice and the location for me is great. The last time I was there there was fire that night. Luckily it was not in the dead of winter. BUT it was at midnight and we were outside until 4AM. Made for...

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Helpful?
Thank Cynthia B
Richard P, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Dear Cynthia B Thank you for staying with us and sharing your feedback. I apologize we did't exceed your expectations. I have shared your hope to see you again in the near future. Kind Regards, Richard Pennyman General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The newly-renovated Hilton Garden Inn Islip MacArthur Airport hotel is just half mile from MacArthur Airport and in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts of New York. Our Islip hotel offers a complimentary airport shuttle, state-of-the-art fitness center, indoor swimming pool, and 24-hour business center. Relax and unwind from the day's events in the Pavilion Lounge. The onsite Great American Grill(R) features cooked-to-order full American breakfast buffet daily and a relaxed dinner menu nightly. ... more   less 

Additional Information about Hilton Garden Inn Islip/MacArthur Airport

Address: 3485 Veterans Memorial Hwy, Ronkonkoma, NY 11779-7629
Region: United States > New York > Long Island > Ronkonkoma
Price Range: RM611 - RM1,213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Islip/MacArthur Airport 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Hilton Garden Inn Islip Macarthur Airport Hotel Ronkonkoma
Ronkonkoma Hilton Garden Inn
Hilton Garden Inn Ronkonkoma
Hilton Ronkonkoma
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Islip/MacArthur Airport staff and other travellers.
7 questions
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Silver Spring, Maryland
over a year ago
Shelter Island, New York
Brooklyn, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Islip/MacArthur Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a hotel for views. In a commercial area although area is wooded. Close to airport.”
 of 5 bubbles Chuckb97, 17 Mar 2017 | Read review
“We were on the 3rd floor. It was quiet, and not far from the elevator.”
 of 5 bubbles T6767SYbarbarar, 12 Mar 2017 | Read review
“This hotel provides the option to select your room when you check-in online. Ground floor near the pool was great.”
 of 5 bubbles business_trav10, 23 Nov 2016 | Read review
“Request away from elevators and ice machine”
 of 5 bubbles mommydog, 23 Jul 2016 | Read review
“we were away from the lifts which I find noisy so ask”
 of 5 bubbles Annbosslady, 13 Jul 2016 | Read review
5 of 5