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We needed somewhere to stay locally to visit with friends living in Rye. If not for this, we would not stay here.
The hotel is right off i95 & you can clearly hear the noise from the pool area & if your air con isn’t...More
Thank Amy P
Response from Antonio S, General Manager at Courtyard by Marriott RyeResponded 26 October 2017
Hi Amy P,
Thank you for providing us with your feedback with regard to your stay. I apologize for the inconveniences you experienced. As we pride ourselves on meeting and exceeding our guests' expectation, we apparently fell short regarding your stay. I will share your...More
The room was pleasant and spacious enough, but the experience falls down woefully when one tries to get food at the restaurant bar. The poor fellow behind the counter seems to be the only person available, and must perform all functions—get the order, cook/assemble/fetch it,...More
Response from Antonio S, General Manager at Courtyard by Marriott RyeResponded 25 October 2017
Thank you for sharing your experience at the Courtyard Rye.
I am disappointed to hear of your experience in our Bistro as we take great pride in not only meeting, but exceeding our guests' expectations.
I will ensure your feedback is shared with...More
I was attending an event weekend in Mamaroneck and this hotel was conveniently located off main highways I-287 and I-95 and US 1 but on a side road. I did hear the train once but overall the hotel was quiet, comfortable and the staff was...More
This is a typical Marriott courtyard. The rooms appear to be recently renovated. In my first room only the air conditioner work. That's OK as long as it is not 58° outside. I couldn't get the room to warm up. They moved me to another...More
Thank David G
Response from Antonio S, General Manager at Courtyard by Marriott RyeResponded 14 September 2017
Hi David G,
Thank you for the response and feedback regarding your stay. Please accept my apology for the inconvenience you and your colleague experienced. I have addressed the issues with the appropriate team member. We look forward to welcoming you back.
Great service, quiet hotel located on the border of Rye and Port Chester, NY where i 287
and I 95 converge. The hotel is centrally located with a 12 minute walk to Metro North. The area has a heavy traffic flow, but you'd never know...More