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Courtyard Rye

CourtyardUS$152*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Rye
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226 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Boca Raton, Florida
Reviewed 3 December 2014

Front desk was unhelpful. The two ladies at the desk continued chatting for a minute about their shoes while I waited. I asked them to get me a taxi for the next day at 8am but the taxi was not there in the morning. Had to wait and ultimately had to get one myself.

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Helpful?
Thank thomas s
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Hi Thomas, Thank you for staying with us and taking the time to provide feedback. I apologize the ladies at the desk did not provide prompt service, and the taxi you requested did not show. I've shared your review with our entire desk staff to ensure an encounter like this does not happen again. Please reach out to me if...

Allentown PA
Reviewed 11 November 2014

Have stayed here many times, and it has worked consistently well. Rooms are adequate, service is good, and easy access off Rt 287 and Rt 95.Indoor pool if you are into that, and a great courtyard on a warm day. Not really much of a breakfast menu, although the Starbucks in the lobby is a grand slam!!

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Helpful?
Thank deerjeff
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

DeerJeff, Thank you for staying with us, and for your kind words. We appreciate you taking the time to share your feedback with us. I hope your travels bring you to our hotel again. I have some great breakfast recommendations in our hotel and outside. Safe travels!

Braintree, Massachusetts, United States
Reviewed 11 November 2014

Stayed there last weekend with a friend to attend a function in Rye. Found it so convenient to everything for our itinerary. Even the train to Grand Central Station, NYC was just a 3-minute walk. Being the case, we even decided to see a Broadway show that evening. As I had driven from Boston that morning, I requested an early...

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Helpful?
1Thank MEK976
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Hi MEK976, Thank you for the GREAT review! I'm so happy you found our hotel convenient for your trip. I will pass on your review to each department and recognize Olga for exceptional stand out service! We hope to have you with us again! Safe travels!

Tenino, Washington
Reviewed 14 October 2014

Great customer service. Requested to change room (some rooms face Metro North rail road and its very loud) the next morning and it was immediately taken care of. Mario and Jason were extremely affable and attentive. Unfortunately, my husband and I wouldn't return not due to the service but because as soon as we walked in we began to sneeze...

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Helpful?
Thank shooshoohutton
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Hi Shooshoohutton, Thank you so much for giving us feedback! I'm happy to hear Jason and I were affable and attentive to you and your husband. I will be sure to share your review with him! I apologize for the reaction you had to our cleaning products. Please give us a try again, I'll ensure you're blocked into a room...

Mesa, Arizona
Reviewed 2 October 2014 via mobile

I have stayed in Marriotts for the past 25 years and always was very satisfied. I stayed in the Courtyard Marriott in Rye many years ago and it was very nice then. Recently, I had a family emergency and I immediately chose the Courtyard Marriott to stay at because I thought I could count on it to be up to...

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Helpful?
Thank Lisa C
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Dear Lisa C, Thank you for choosing our hotel on such short notice. I'm sorry to hear about your family emergency, I hope everything works out for the best. I apologize our carpets were not up to your standard, or Marriott standard. We're currently in the process of having our entire public carpets steam cleaned. The process should be complete...

Mamaroneck, New York, United States
Reviewed 25 September 2014

We stayed as a family at the Courtyard for 4 days whilst we visited the local area. The bigger room we booked (apologies I can't remember the name) was spot on for our needs with the fold out sofa-bed, without feeling too cramped. The fold out bed itself was not great but i think it would be unreasonable to expect...

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Helpful?
Thank Scarlett H
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Dear Scarlett, Thank you for staying with us, not 1x but 2x! We appreciate your loyalty and feedback. Hope to see you again soon! Safe travels!

Starkville, Mississippi, United States
Reviewed 15 September 2014

I chose this hotel because it is convenient to take a train to the city but I did not realize it is too close to the railway until I really tried to get asleep there. We stayed three nights there and I spent almost the whole first night to get familiar with the train noise. BTW, they distribute me two...

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Helpful?
Thank Sodaorchid
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Hi Sodaorchid, Thank you for staying with us, thank you also for giving us feedback. I'm glad our location met your needs, close proximity to the train station. I encourage you to visit again, we'll provide you an interior facing room or room opposite the train for a sound sleep. I'm sorry your two rooms were not next to each...

Reviewed 3 September 2014

Not only was the room filthy & bathroom was damaged, our credit card was charged a rate not even close to the confirmed price. The manager denied charging anything when we pulled up our banking info there was a release. An hour later a different hold was placed. Finally after two weeks the correct amount was paid. Wish I could...

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Helpful?
Thank skervinsmom
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Dear skervinsmom, Thank you for staying with us. Thank you also for providing feedback, and giving us the opportunity to improve. I apologize your stay did not meet your expectations, or Marriott standards. I've addressed your concerns and pictures with my housekeeping staff. Please give us another try, I will ensure you have a flawless stay! In regards to the...

Reviewed 19 August 2014

The front desk staff were very friendly and helpful. The room was comfortable-- bed and pillows were soft and cozy. Everything was clean and well maintained. Starbucks coffee was a plus. Pool was lovely after a long day driving. My ONLY complaint would be that the pool towels are a bit small...

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Helpful?
1Thank carabaggott73
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Hi carabaggott73, Thank you for taking time out of your day, and providing our hotel positive feedback on Tripadvisor! It's always great to hear about a positive stay! Safe travels, come back soon!

Drummondville, Canada
Reviewed 12 August 2014

The Hotel is very clean, and they have rooms with a microwave when staying longer. The staff was very nice and carring.They have a pool this was nice since we were travelling with 2 young kids. We stayed 3 nights this time to visit family and will go back there when we go back to NY.

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Helpful?
Thank Hélène C
Mario B, Assistant General Manager at Courtyard Rye, responded to this review

Dear Helene, Thank you for taking the time to write a Tripadvisor response. We appreciate your feedback and your decision to stay with us. I’m happy to hear our hotel met the needs of your family. We look forward to having you with us again! Please contact me directly for your next booking, I would love to meet you and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
New York City is a mere 30 miles from the Courtyard Rye, where guests can enjoy a tranquil suburban oasis after spending the day taking in the excitement of the city that never sleeps. Travel to and from our Rye Brook, NY hotel is a breeze with our convenient location to Westchester County White Plains (HPN), LaGuardia (LGA), and JFK Airports. As one of the top Rye hotels, we feature electric vehicle car charging stations for the environmentally conscious. Our hotel in Rye also boasts modern amenities, thoughtful guest services, complimentary high-speed Internet, and expansive guest rooms with luxury bedding, large work desks, ergonomic chairs, and more. Unique among other hotels in Rye Brook, NY, The Bistro - Eat. Drink. Connect. - serves fresh café-style meals, Starbucks(R) coffee, and evening cocktails. Our two Rye meeting rooms with 1,308 sq. ft. of total event space are ideal for business and social events. Guests can make the most of their stay in New York at the Courtyard Rye. ... more   less 

Additional Information about Courtyard Rye

Address: 631 Midland Ave, Rye, NY 10580-4008
Region: United States > New York > Westchester County > Rye
Price Range: RM689 - RM1,327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rye 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Courtyard Rye Hotel Rye
Rye Courtyard
Rye Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Rye staff and other travellers.
6 questions
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Questions? Get answers from Courtyard Rye staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not overlooking the pool area”
286barbs, 11 Apr 2017 | Read review
“Top floor not facing highway”
  • Seating area
  • Seating area
  • Small balcony
  • Seating and indoor pool building
Mr_Firestone, 13 Aug 2016 | Read review
“Suits are spacious and not much more than a King room.”
799jeffreyc, 24 Jun 2016 | Read review
“go for ground floor with courtyard access”
rochellz, 17 Jun 2016 | Read review
“Most rooms have an outdoor balcony. Request one with seating on the balcony.”
suedog1414, 13 Jun 2016 | Read review
5 of 5
Courtyard
US$152* /night
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CancelonUS$200
TravelocityUS$152
Expedia.comUS$152
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*Disclaimer
Prices are for 1 room, 2 adults
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