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Doral Arrowwood

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700 Reviews from our TripAdvisor Community

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There are newer reviews for Doral Arrowwood
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Showing 690: English reviews
Bronx, New York
Reviewed 4 weeks ago

I was tasked to plan a Board training weekend on short notice. Everything was handled for me within two weeks. The grounds were beautiful and the accomodations were stellar. I would surely recommend this to anyone looking to plan a corporate event.

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Helpful?
Thank 227sharanr
Stephen P, Manager at Doral Arrowwood, responded to this review

Thank you so much for sharing your feedback with us! We love to hear that our team was able to exceed your expectations. We hope your Board Meeting was a successful one. We look forward to the next opportunity to serve your companies meeting and accommodation needs. Sincerely, Stephen Patton

East Fishkill, New York
Reviewed 2 November 2016

We stayed at the Doral Arrowwood to attend a special function, and I have to say that the hotel did a wonderful job as far as that goes. But the room we stayed in over two nights was pretty disgusting. The bedside table was clearly in need of a good dusting. That goes for the back of the lampshades. Dust...

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Helpful?
1Thank Sundancekid330
Stephen P, Manager at Doral Arrowwood, responded to this review

Thank you for taking the time to share your thoughts and opinions after attending your recent conference here at Doral. We apologize for the deficiencies in your guest room. We take great pride in the cleanliness and maintenance of our property. We are currently in the process of completing a renovation to include a refresh of our guest rooms to...

Reviewed 2 November 2016

ROOM was clean, PRICE TO DIE FOR weekend package,very clean, great pool, golf course, seem to have a nice brunch, but we did not have time Used to stay here when was on the lecture circuit, older place but they keep it up.

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Helpful?
1Thank Kenneth Z
Stephen P, Manager at Doral Arrowwood, responded to this review

Thank you Kenneth for taking the time to share your feedback with us. We are thrilled you found our property and amenities to be so enjoyable. We look forward to continuing to serve your needs and be your destination of choice in Westchester county . Thank you again, Sincerely Stephen Patton

Reviewed 2 November 2016

Good rooms, excellent pool, very bad restaurant (populated by flies). It took 15 minutes and 3 tries to find a clean spoon for my French Onion soup, which became cold by then. Chairs in the Pub so dirty, they look like somebody pee on them.

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Helpful?
2Thank Eugene B
New York City, New York
Reviewed 1 November 2016

The grounds are breathtaking, especially viewing the fall foliage. The rooms were clean and comfortable, but were very outdated. My bed had both foam and down pillows, which was strange. No comforter, just a felt blanket, which made it seem very 1980s Holiday Inn.

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Helpful?
Thank Tanya L
Stephen P, Manager at Doral Arrowwood, responded to this review

Hi, Tanya Thank you for taking the time to share your feedback with us! we're so glad you found our property and grounds to be so enjoyable. We apologize for your experience with our bedding, We will take a look at the room you stayed in and address all the areas of concern. Thank you again for sharing your comments,...

New York City
Reviewed 28 October 2016

I was at the Doral Arrowwood for 2 days/1 night for a work conference. The location is beautiful and there are nice amenities like the indoor/outdoor pool (which I didn't get to use) and the gym (which I did get to use). Unfortunately everything about the hotel is old and tired. My room had an old safe in the closet...

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Helpful?
Thank Surbino
DoralArrowwood, Front Office Manager at Doral Arrowwood, responded to this review

Dear Surbino, Thank you for taking the time to share your thoughts and opinions after attending your recent conference here at Doral. We apologize for the deficiencies in your guest room. We take great pride in the cleanliness and maintenance of our property. We are currently in the process of completing a renovation to include a refresh of our guest...

London, United Kingdom
Reviewed 27 October 2016

In the restaurant one staff member was very rude to me when I asked for a glass of wine (shouting you know this is extra, this isn't included in the cost!!), didn't ask me which wine and wanted, placed a random glass of wine on my table and didn't say anything before shoving the bill in my face. I asked...

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Helpful?
Thank danabO8996BI
DoralArrowwood, Manager at Doral Arrowwood, responded to this review

Dear danab08996BI, Thank you for the feedback on our staff. I am sorry that you did not find the team in the Atrium to be as hospitable as we have come to be recognized for and we will continue to use this to strive toward exceeding expectations. If you would like to speak with me directly I can be reached...

Toronto, Canada
Reviewed 26 October 2016

family long weekend to visit our daughter at a university in the city. hotel is still worn down despite recent "refresh". Noise from local airport was very, very disruptive in the am and meant kids and parents couldn't sleep in...

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Helpful?
Thank 322fletcherm
DoralArrowwood, Front Office Manager at Doral Arrowwood, responded to this review

Dear 322fetcherm, Thank you for your post. We appreciate your feedback and apologize that you did not have a refreshed room. The finished refresh of our guest rooms will include a fresh new look with pops of color to accent the picturesque views of the surrounding landscape which can be seen from every room. We hope you choose to return...

Washington DC, District of Columbia
Reviewed 26 October 2016

This is a great hotel with a great staff. Especially for a large event. I've stayed in enough hotels to be a Marriott Rewards Platinum member for life. I know service and customer appreciation. Doral does them right. I was there for a reunion with 200+ people, many stayed on the property. The valets were friendly and fast. No waiting...

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Helpful?
Thank robertmW1013DG
DoralArrowwood, Front Office Manager at Doral Arrowwood, responded to this review

Dear robertmW1013DG, Thank you for taking the time out to share your review after your most recent stay at Doral Arrowwood. We were thrilled to host you and your group for the reunion, which brought you in town. We are so pleased the staff worked closely with you to accommodate any special requests so the event was truly memorable. We...

Miami Beach, Florida
Reviewed 25 October 2016

The hotel is in a beautiful spot. The rooms are comfortable. Many amenities are offered in terms of a pool, tennis and golf. It is a terrific place to stay if you are attending an event nearby, which I was.

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Helpful?
Thank Alice A
DoralArrowwood, Front Office Manager at Doral Arrowwood, responded to this review

Dear Alice A, Thank you for taking the time to post comments on Trip Advisor about your recent stay Doral Arrowwood. We truly appreciate the opportunity to hear about the great experiences that our guests have at Doral Arrowwood. I hope you have a chance to return over the holidays. Doral Arrowwood will be open for the first time ever...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Doral Arrowwood is a 369 room hotel and resort located in Westchester County, NY. The property offers conference and banquet facilities, award-winning dining and a range of resort activities including golf and tennis and racquet sports. Indoor-outdoor pool and state-of-the-art sports center with spa services available. ... more   less 

Additional Information about Doral Arrowwood

Address: 975 Anderson Hill Rd, Rye Brook, NY 10573-5412
Region: United States > New York > Westchester County > Rye Brook
Price Range: RM489 - RM880 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doral Arrowwood 4*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doral Arrowwood Hotel Rye Brook
Doral Arrowwood Rye Brook
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Questions & Answers

Here's what travellers have asked, with answers from Doral Arrowwood staff and other travellers.
15 questions
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Questions? Get answers from Doral Arrowwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noisy near the pub”
 of 5 bubbles MichelleInMass, 5 Dec 2016 | Read review
“before settling in, ensure your HVAC system works, and you have good pressure and warm water at shower...”
 of 5 bubbles SChambo, 30 Nov 2016 | Read review
“I prefer a view, so request a room toward the gold course. Breathtaking!”
 of 5 bubbles coryfalter, 15 Nov 2016 | Read review
“Rooms in the back quieter”
 of 5 bubbles 708kennethz, 1 Nov 2016 | Read review
“No complimentary internet service which was my main problem with this hotel. Also it would be nice to have a microwave in room as well. ”
 of 5 bubbles S4046YXsandraf, 21 Oct 2016 | Read review
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