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    Residence Inn Saratoga Springs

    295 Excelsior Ave, Saratoga Springs, NY 12866-8511
    Hotel website
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    06/08/2017 07/08/2017
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    US$386
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    Traveller (29)
    Room & Suite (24)
    Pool & Beach (3)
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    Overview
    • Excellent51%
    • Very good35%
    • Average5%
    • Poor4%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Hotel packages
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (188)
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    There are newer reviews for Residence Inn Saratoga Springs
    See the most recent reviews

    51 - 55 of 186 reviews

    Reviewed 6 August 2015

    robert herrold is their general manager. he had developed a first-rate staff with a true customer service attitude. the fact that we were there at the busiest time of the year makes this all the more impressive. You can't go wrong here.More

    Thank chazzied11
    Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 7 August 2015

    Dear Chazzied, We appreciate your accolades regarding our property. The team is both flexible and hands on and we are very conscious of maintaining our interactions with the guests. We are appreciative that your stay was pleasant and that you took time to recognize our...More

    Reviewed 20 July 2015

    Stayed a weekend in Saratoga at the Residence Inn. Very nice hotel, rooms were what to be expected. What really made the difference was how helpful the Front Desk Agent was I believe his name was Nick. Did a great quick check in but explained...More

    Thank Maria F
    Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 7 August 2015

    Dear Maria F, We appreciate you taking time to recognize the staff and to single out Nick at our desk. He does an outstanding job of making our guests feel welcome and explaining both the Hotel services and some nuggets about Saratoga. A friendly and...More

    Reviewed 18 June 2015

    Extended stay resident and the property itself is not the problem with my low rating but rather the staff on three separate incidents. First incident, I was present when housekeeping was cleaning and one of the maids kept moving and literally reorganizing our things while...More

    Thank mah5978
    Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 19 June 2015

    Dear mah, On behalf of the hotel, we apologize for the issues you have referenced. As a guest, your privacy is paramount to us and it is unfortunate that we did not follow our guidelines and procedures respecting guest items and properly announcing ourselves prior...More

    Reviewed 17 June 2015

    From check in to check out.........the staff at the Residence Inn made you feel at home. Always asking if you needed anything, or if they could help in anyway in getting you around town. Very professional staff, and never without a smile. Property in excellent...More

    1  Thank Cecchi24
    Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 19 June 2015

    Dear Cecchi24, We appreciate the favorable review of our property and are delighted you enjoyed our Penthouse Suite - one of Saratoga's finest. The team is very guest focused and we are pleased that you enjoyed your stay from check in until check out. We...More

    Reviewed 6 May 2015

    I recently spent 45 days here for work. This Residence Inn is a slightly older property that has been recently renovated. The good news is that the rooms still have a stove with an oven. I found the entire staff dedicated to making my stay...More

    1  Thank Bob S
    Response from hotelherrold, General Manager at Residence Inn Saratoga SpringsResponded 19 June 2015

    Dear Bob S. The Residence Inn is designed as an extended stay Hotel and we appreciate that you enjoyed the staff and the homelike touches - stove, full size refrigerator, dishwasher, and sofa. We are very guest focused and get to know our guests almost...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$203 - US$617 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Saratoga Springs
    • #9 Business Hotel in Saratoga Springs
    • #12 Family Hotel in Saratoga Springs
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Marriott, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Residence Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Saratoga Springs
    • Also Known As
    • Saratoga Springs Residence Inn
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    Traveller (29)
    Room & Suite (24)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (29)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Cecelia728
    16 August 2014|
    AnswerShow all 5 answers
    Response from hotelherrold | Property representative |
    Pets are always welcome at the Residence Inn. We charge a one time fee of $75 which is used to cover the pet elimination removal of hair and dander as is required by Marriott. This service is performed for the hotel... More
    0
    Votes
    Cecelia728
    16 August 2014|
    Answer
    Response from hotelherrold | Property representative |
    Cecelia.......Thank you for your question. We are a pet friendly hotel and have a one time pet fee of $75 per stay. This fee is charged to cover the pet elimination we are required to complete after the guest departs. The... More
    1
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    Room Tips
    "Get a room near a door to have"
    Read review
    "the only concern I had was that the parking lot was confusing and quite far from the room."
    Read review
    "Ask for a room away from the highway"
    Read review
    "If you need a two-bedroom suite this is the place."
    Read review
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