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Hilton Garden Inn Saratoga Springs

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Hilton Garden Inn Saratoga Springs
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616 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

The hotel staff is friendly, helpful and professional. The Chef, wish I had grabbed his name, was amazing. I have some food sensitivities and he was able to ensure I had breakfast free of a few items that impact me. He was training a new guy too, and the new guy the 2nd Morning knew exactly what I needed. That's... More 

Helpful?
Thank Kelley M
East Brunswick, New Jersey
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW

We stayed here overnight on Thanksgiving day. We were visiting family in the area. Perfect location,comfortable room, and breakfast was excellent with a nice variety on the menu. I would like to thank operations supervisor Erich Stuthmann for assistance in resolving a problem that we encountered. He was courteous and accommodating. We will definitely stay here again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank suesaus
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Suesaus, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Saratoga Springs. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon! More 

Plattsburgh, New York
1 review
Reviewed 3 days ago NEW

Hotel is in need of repair. Carpets were dirty , paint peeling the bathroom, and the sheets smelled disgusting ! Bed was hard as a rock and the chair seat was stsined (definitely not sitting there) I would definitely not return unless a major renovation took place.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank shannonrB8517NB
Management response:

Thank you for your feedback. I am disappointed to hear of the challenges you experienced with your room. We have recently embarked on a complete renovation of all our guestrooms, which we would be excited to have you come visit down the road. Please contact me directly at kevin.hurley@whitelodging.com to discuss your recent stay. More 

Smithfield RI
1 review
Reviewed 1 week ago

Highly recommend this hotel. We stayed as part of youth sports team. With kids ranging in ages 7-18. The staff was very friendly, knowledgable of the area and helpful. Hotel was clean and easy to navigate.a were Rooms were very new CEO with comfortable beds. Breakfast was very good. Close to Saratoga Racecourse.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leeann B
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Leeann B, we appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. We look forward to welcoming you... More 

New York, United States
1 review
Reviewed 1 week ago

We stayed at this hotel for a team sporting event. The staff was wonderful and the rooms were nice however when I called for a room they told me that the hotel was booked. I later called and said I was AAA and they did have AAA rooms available. They refused to honor the team pricing staying that all the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tinae601
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We strive to maintain one of the most competitive pricing on our products and services in the area. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate your feedback as it allows us to focus on... More 

Schenectady, New York
2 reviews
Reviewed 1 week ago

The Hilton Garden Inn staff are accommodating, professional and go above and beyond to satisfy their guests. The hotel is comfortable and clean. The location is perfect. Highly recommend this hotel when you are in Saratoga

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank GlenvilleNY
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Dear GlenvilleNY. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Saratoga Springs area. More 

Londonderry, New Hampshire
2 reviews
Reviewed 2 weeks ago

The Hilton Garden Inn in Saratoga always provides a great stay and a wonderful place to rest my head. This trip I learned of how close the state park was and it was such a great place for a run. And there is a butterfly habitat that I hope to visit when it's warm.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank rebekahg605
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. We enjoyed your visit and welcome you back whenever you are in the Saratoga Springs area. More 

Moravia, United States
1 review
Reviewed 2 weeks ago

Sean at the front desk was great and welcoming. Laura the asst GM was amazing and very friendly. The hotel was clean Betty our housekeeper was excellent also. The entire staff was very friendly and very helpful! Short distance from downtown and attractions. Will Definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roger A
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Saratoga Springs! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review... More 

Rochester, New York
Level Contributor
136 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 weeks ago

Stayed at the HGI Friday night for Veteran's day weekend. The front desk was very friendly and helpful. Common areas and rooms were clean. Our double room was in reasonable condition. Beds were comfortable, and the hotel was very quiet. Parking was a bit limited but not an issue. Glad to hear they are renovating rooms in 2017.

Helpful?
Thank Leslie J
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Leslie J, thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars. More 

Adirondacks, New York
Level Contributor
232 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 weeks ago via mobile

I was in town for a conference. Upon arrival to the location I was greeted by the front desk man and he was very friendly and welcoming. The lobby is clean and well lighted, but beyond that, the hotel is clearly aged and worn. The elevator to my room had dirty carpets and a musty smell. The room was relatively... More 

Helpful?
Thank KylersKL
Management response:

Thank you for the feedback regarding your recent stay. I'm happy to hear of your excellent arrival experience. I apologize for the challenges you experienced with your room and I'm sorry it detracted from what could have been a great experience with us. We look forward to welcoming you back in 2017 as we unveil our fully renovated guest rooms. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 South Broadway, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: RM531 - RM1,049 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Hotels.com, Booking.com, Cancelon, Orbitz and Odigeo so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
22 days ago
NY
4 months ago
boston
4 months ago

See all questions (11)

Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
“We stayed on the 4th floor - room 422. Close enough to the elevator but not right on top of it so you don't have to worry about hearing it.”
 of 5 bubbles 888SharonD, 4 May 2016 | Read review
“I was on the top floor at the end of a corridor (far from elevator/ice machine) and it was very quiet.”
 of 5 bubbles ninasaurus, 27 Jan 2016 | Read review
5 of 5
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