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Two star review but actually a nice hotel with friendly staff, although if you are a light sleeper or sensitive to noise, AVOID AVOID AVOID. The heater sounds like a jet engine when on, if you're lucky enough to get avoid a room where it's...More
The hotel is not big and have nice amenities, like Pool and Jacuzzi. Gym and free WiFi.
The foyer is nicely decorated and has plenty of siting space. Restaurant is not big but for the price they offer is very good one. Full bar is...More
Response from General M, General Manager at Hilton Garden Inn Saratoga SpringsResponded 5 January 2018
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming...More
This is a great hotel in a great location. Close enough to downtown Saratoga Springs but enough of a buffer for peace and quiet in the evenings. Close to everything. Staff checking in and departing were extremely courteous and helpful. Have stayed here on at...More
Response from General M, General Manager at Hilton Garden Inn Saratoga SpringsResponded 4 January 2018
Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and have...More
I was there for business and only needed a good nights sleep. I asked in advance for a quiet room. After being in the room for a couple hours the heater came on and it was so loud and rattling that I couldn't hear the...More
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Thank Christopher A
Response from Kevin H, General Manager at Hilton Garden Inn Saratoga SpringsResponded 29 December 2017
Dear Christopher A,
Thank you for your candid feedback. I am sorry to hear we could not find a solution to your issues during your time here. We do hope you will give us another opportunity in the future. Please reach out to me directly...More