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I had eaten at the restaurant a few times and decided to enjoy a weekend escape at the hotel. So glad I did! The view of the falls from my room balcony was breath taking! I could hear the sound of the rushing water as...More
Thank Lisa W
Response from DiamondMillsHotelNY, Public Relations Manager at Diamond Mills HotelResponded 16 January 2017
We appreciate your kind and thorough review, and look forward to hosting you again in the future! Thank you for visiting Diamond Mills.
My wife and I stayed here for a wedding which was held at the adjoining convention center. The room was immaculate and quite comfortable with a nice view of the waterfall behind the property. The convention center did a great job on the wedding, good...More
We stayed at the Diamond Mills Hotel for 2 nights. We did not get to try the restaurant as it was closed Monday and Tuesday nights. Upon our arrival the service was very nice- offering us a place to sit by a fireplace in the...More
1 Thank Ally C
Response from DiamondMillsHotelNY, General Manager at Diamond Mills HotelResponded 16 January 2017
As the Hotel General Manager, I am so sorry to hear you had this experience. In training our staff, our highest aim is guest satisfaction as well as consistency of hotel policies with all employees. The hotel is proud to offer daily complimentary coffee, at...More
After celebrating our wedding and reception at The Tavern at Diamond Mills, my husband walked to the hotel to leave some things in our room, the Tower Suite. The use of the Tower Suite (Bridal Suite) was included in the Diamond Package that we had...More
5 Thank J-Traveler9117
Response from DiamondMillsHotelNY, General Manager at Diamond Mills HotelResponded 7 January 2017
I'm very sorry you did not enjoy your experience with us at the Hotel. Despite not having a reservation with us for the Tower Suite, I'm glad we were able to offer you the Esopus Suite - a beautiful, spacious two room suite overlooking...More
The hotel is very nicely decorated. I was here for a function and even the large event rooms are nice. The wallpaper is a bit dated in the pattern but I guess you can't have everything!
Next door to the hotel is the restaurant. I...More
1 Thank Maria K
Response from DiamondMillsHotelNY, Manager at Diamond Mills HotelResponded 9 January 2017
Thank you for your great review. We thank you for choosing to visit us, and we look forward to hosting you again soon!
Gina is full of it when she says the staff tries to address concerns. I voiced my complaints to the staff and to Gina specifically and all I got was attitude and what I consider a grand "piss off". She's a rude woman with... More
Gina is full of it when she says the staff tries to address concerns. I voiced my complaints to the staff and to Gina specifically and all I got was attitude and what I consider a grand "piss off". She's a rude woman with an attitude to match the snob attitude of Diamond Mills. Not to mention she lied to others that inquired about my complaints. I wouldn't let this woman manage a dog house.