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DoubleTree by Hilton Schenectady

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DoubleTree by Hilton Schenectady
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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

First things first the DoubleTree cookies are awesome. Now that we got that out of the way, this is a very nice hotel. Desk staff were friendly, professional and well groomed. Lobby was clean, open and well lit. Our room was clean and comfortable. The bathroom was a little small but the shower was large and that made out for...

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Helpful?
Thank Mark B
About Hotel's Favourite Review
Doubletree100, Guest Relations Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree cookies awesome. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Thomas Gibson Rooms Manager Doubletre by Hilton Maintenance@hischenectady.com 518-393-4141

Valencia, Spain
Reviewed 1 week ago

I normally stay at this hotel when travelling for business...quiet, clean, people always willing to support whenever you need something. Really relaxing place. I have been here in my last 4 travels to the US and will come back again in one month...of course to this hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Cuenca R
Doubletree100, Guest Relations Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for taking a moment to share your experience. Our staff prides themselves on making sure every guest has a memorable stay. We look forward to seeing you again. We will have a warm cookie waiting. Sincerely, Thomas Gibson Rooms Manager Doubletree by Hilton Maintenance@hischenectady.com 518-393-4141

Oneonta, New York
Reviewed 1 week ago

Beware... breakfast is not included! If you need breakfast, do not stay here. Staff was great until we were not allowed to eat breakfast! Everything else was pleasing except for the lack of a hot tub!

Review collected in partnership with DoubleTree by Hilton
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Thank Jolene K
Doubletree100, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure...

Reviewed 2 weeks ago

1) TV was broken. Maintenance came to attempt to fix, could not. Did not attempt to place us in another room. 2) There was a use bar of soap with hair in the soap dish of the shower. My girlfriend refused to shower. 3) Although I was a paying guest, there was no room in the parking lot for me....

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Helpful?
Thank Justin J
Doubletree100, Manager at DoubleTree by Hilton Schenectady, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Doubletree by Hilton, we promise to do whatever it takes to ensure...

Chicopee, Massachusetts
Reviewed 4 weeks ago

Location is not too far from the Casino, staff is really nice and accommodating. Room layout is a little tight but overall a nice room. Checkout time could be later (11am) but it's not bad. They were accommodating about an extension. Become an honors member it's worth the cookie at check in :). Great hotel & facilities. You will be...

Review collected in partnership with DoubleTree by Hilton
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Thank martincF8219UM
SchahetMarketing, Public Relations Manager at DoubleTree by Hilton Schenectady, responded to this review

Good morning, Thank you for choosing to stay with us and for taking the time to write us a review. I'm delighted to hear you enjoyed your time with us and found us to be a great location! Thanks again for taking time to write us a review.

Schenectady, United States
Reviewed 4 weeks ago

Very nice, very clean and overall a really good looking hotel. The pool and the fitness center was great. Me and my partner had no issues at all. Everything was clear and easy to understand. We appreciated the cookie (it tasted really good by the way). I would definitely come here again. There's also a lot of places to go...

Review collected in partnership with DoubleTree by Hilton
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Thank nylac2017
SchahetMarketing, Public Relations Manager at DoubleTree by Hilton Schenectady, responded to this review

Good morning, Thank you for choosing to stay with us at the DoubleTree by Hilton Schenectady. I'm so glad you enjoyed our hotel and your stay with us! We hope to see you again soon! Thanks for taking the time to write us a review.

Cincinnaiti, United States
Reviewed 4 weeks ago

Breakfast is a big thing for me and double tree didnt have any complimentary service as many hotels do and the food they did have was outrageously overpriced.. $6 for cereal, Id rather go buy a whole box and a gallon of milk and have food for the week

Review collected in partnership with DoubleTree by Hilton
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Thank 956rileyy
Lynnfield, United States
Reviewed 5 weeks ago

This was a very good and enjoyable experience. Staff friendly and knowledgeable, accommodation excellent. Restaurant experienced service delays and coursing issues, but overall very good. highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Thank 828anthonyi
Syracuse, New York
Reviewed 21 February 2017 via mobile

Awesome new hotel. Rooms were small, but felt roomy enough because of smart design concepts like sliding bathroom door. Digital Key worked great and it was very convenient to bypass the desk. Location was good for an overnight stay on the way to NYC. Hotel restaurant and bar was excellent.

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Thank mylak1122
Buffalo, New York, United States
Reviewed 20 February 2017

Perfect location for anything downtown , Very comfortable beds. Staff friendly and helpful. Kuerigs in room were a plus. Restaurant layout was a bit weird, but good service made up for it. Plenty of parking Thank you.

Review collected in partnership with DoubleTree by Hilton
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Schenectady

Address: 100 Nott Terrace, Schenectady, NY 12308
Region: United States > New York > Schenectady
Price Range: RM702 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Schenectady 3.5*
Number of rooms: 182
Reservation Options:
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Also Known As:
Holiday Inn Schenectady Hotel Schenectady
Schenectady Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Schenectady staff and other travellers.
4 questions
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New York City
8 months ago
Atlanta, Georgia
11 months ago
Rochester, New York
over a year ago

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Questions? Get answers from DoubleTree by Hilton Schenectady staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced over the roof of the lobby and a large empty parking lot, so no noise issues.”
 of 5 bubbles kevink650, 5 Feb 2017 | Read review
“Any room will do in this hotel!!”
 of 5 bubbles 913SteveP, 18 Nov 2016 | Read review
“Hilton Honor floor was amazing”
 of 5 bubbles heatherrU728SJ, 26 Oct 2016 | Read review
“The 4th floor was quiet.”
 of 5 bubbles LolaLeeLou, 13 Aug 2016 | Read review
“Get a room not facing the street”
 of 5 bubbles c4rm3n, 22 Jul 2016 | Read review
5 of 5