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Hilton Garden Inn New York/Staten Island

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Hilton Garden Inn New York\/Staten Island
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1,081 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
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Naples
Reviewed yesterday NEW

This is a very nice hotel for a visit or to hold an event as it has several accommodations for parties. two Bars maybe 3. service was prompt. Rooms were clean and neat, a little small as we were a family of 4. centrally located to the highway and close to stores malls and restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L3885QGcarolp
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017 via mobile

First let me start off by saying i am a platinum elite for life with Marriott and a Hilton Diamond . Obviously i would like to think i am familiar with great and poor customer service. Hotel was very busy with multiple events coming and going. The front desk staff Robert and Nancy kept calm cool and did their thing....

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Helpful?
Thank jeff r
About Hotel's Favourite Review
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear jeff r, Thank you letting me know that Robert and especially Nancy treated you well. I will be sure to let them know. They will be ecstatic to hear this. We are very happy that you were completely satisfied with your stay. We look forward to seeing you again in the future. Thank you.

Kingston, New York
Reviewed yesterday NEW

Never disappoints. Hotel is stylish, has a lovely restaurant and meeting rooms, great breakfast, and wonderfully attentive staff. A pleasure to stay here when I'm doing business in the area and need to stay locally.

Review collected in partnership with Hilton Garden Inn
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Thank NYCborne
Los Angeles, California
Reviewed yesterday NEW

This property is under significant construction with plenty of noise. The bar seen adjacent to the lobby is unbelievably loud; it was difficult to check in. The restaurant staff is a mix of great service and very surly service. It feels like a third world experience.

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Thank Mel M
Hollywood, Fl
Reviewed 2 days ago NEW

Traveled to NY with my husband to spend Easter with my family in Bay Ridge. Your hotel was perfect in every way. We enjoyed two lovely dinners in your restaurant enjoying the piano player so much. Will definitely return

Review collected in partnership with Hilton Garden Inn
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Thank Sharon G
Wynnewood, Pennsylvania
Reviewed 4 days ago NEW

Older facilities in hotel, rooms and fitness facility poorly maintained. There were several excellent staff and hospitality at all times was very well supported and communicated. in the hotel rooms, painting, new bathrooms, updated room technology, power is required.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Al V
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Al V, Thank you for letting us know that the rooms, hotel and fitness facility is poorly maintained. I will be addressing this with the proper managers. I am to hear that the staff was treated you well during your stay. We appreciate your feedback.

Clovis, California
Reviewed 6 days ago NEW

If you want a quiet hotel with great service at a good price... stay here instead of somewhere noisy and expensive in NYC. The rooms are nice and quiet. The front desk folks are VERY helpful. They offer FREE shuttle service to/from Newark Airport AND the Staten Island Ferry (the ferry is free too). The hotel restaurant (Lorenzo's) offers a...

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Helpful?
Thank Doug-of-Clovis
Cape Coral, Florida
Reviewed 1 week ago via mobile

We stayed one night at the Hilton Garden Inn Staten Island, although I would have loved to stay longer. The hotel is beautiful; the common areas are nicely decorated and well cared for, we enjoyed the restaurant and lounge (we didn't get to enjoy the entertainment but it looks like there's a nice lineup of entertainers scheduled), and all of...

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Helpful?
1Thank MaryJo67
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear MaryJo67, Thank you for your kind words about Kerri! I will be sure to let her know. I am sure she will highly appreciate this. We are very happy to hear that we were able to accommodate you with the early check in and the shuttle. Thank you for also letting us know that you enjoyed the common areas....

Abington, United States
Reviewed 1 week ago

Our stay at this hotel was the second time for a wedding everything about this hotel is superior. The employees, management, service and rooms. There were no problems. All events were scheduled nearby.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Q2859UNmargaretd
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Q2859UNmargaretd, Thank you for your wonderful review. We appreciate it. We are so happy to hear that you thoroughly enjoyed your stay with us. We look forward to seeing you again in the future.

Reviewed 2 weeks ago

Very nice hotel, clean, courtesy staff, great bar, beautiful banquet rooms. Stayed here for a family affair. Everything was beautiful and the rooms were comfortable and clean. Front desk was efficient and helpful. Check in and Check out quick and easy

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jodiem377
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear jodiem377, Thank you for letting us know that the staff was very accommodating during your stay. I am very happy to hear that the cleanliness of the hotel was up to par. We appreciate your wonderful feedback and look forward to seeing you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Region: United States > New York > Staten Island
Price Range: RM647 - RM1,110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Staten Island staff and other travellers.
25 questions
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Questions? Get answers from Hilton Garden Inn New York/Staten Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a ballroom that hosts events, such as a 50th class reunion the night we were there.”
107jeffm, 3 Apr 2017 | Read review
“All Room are good”
charlesp368, 15 Jan 2017 | Read review
“Front of the hotel is the quietest”
CarlMarx, 15 Jan 2017 | Read review
“If you like quiet, try room 641.”
airpizz6, 18 Dec 2016 | Read review
“Room 601 is directly below the loud venue - suggest a lower floor or someone else on the floor”
coastalsuz, 7 Nov 2016 | Read review
5 of 5