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Staten Island New York Hotel

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Room & Suite (109)
Dining (17)
Business Centre & Event Rooms (2)
Overview
  • Excellent57%
  • Very good25%
  • Average3%
  • Poor6%
  • Terrible9%
12 Jul 2018
“Good Value, Great Customer Service”
20 Jun 2018
“great staff”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (31)
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LanguageEnglish
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1 - 5 of 29 reviews
Reviewed 1 week ago

Took a chance on this hotel and was pleasantly surprised (all around). Nice, clean and fresh room with everything working properly. Helpful staff. Free breakfast was pretty good and a nice touch. I expect to return on future trips to SI.

Thank M S M
Reviewed 1 week ago

Hotel is convenient for our business on Staten Island. Rate is reasonable compared to other hotels for what you get. Staff is always friendly. The only things on the breakfast buffet edible are the scrambled eggs ( if you get there early enough) and the...More

Review collected in partnership with this hotel
Thank mspill536056
Reviewed 1 week ago via mobile

Me & my husband stayed 5 days from 25 july - july 29th. It was great* my husband came w a shouldee that was so messed up we were worried about seeing his family* after 1 night sleep on their beds he was good as...More

1  Thank Megan T
Reviewed 1 week ago via mobile

Great hotel to stay on Staten Island. Special thanks to front desk to Camille she was great she goes out of her way to make your stay wonderful thanks Camille. Breakfast was good as well. Has shuttle to take you to ferry. Room was clean...More

Thank Fernando C
Response from Todd C, General Manager at Staten Island New York HotelResponded 1 week ago

Fernando C, Thanks for such a great review. We love Camille! She is truly a great representation of our core values. We look forward to hosting you the next time you stay on Staten Island. Best Regards, Todd C. General Manager

Reviewed 3 weeks ago

First room smelled like smoke, second room the door wouldn't lock, Saw some pretty suspicious people that looked like they were on drugs in and out of this place. For all of my check-in trouble in this over priced place, I was credited $15 off...More

Review collected in partnership with this hotel
Thank jbrown945372
Response from Todd C, General Manager at Staten Island New York HotelResponded 3 weeks ago

Hello Jbrown945372, Thank you for providing this feedback. I am so very sorry we failed to provide the level of service typical at our property. Please reach out to me directly so that we may discuss your concerns in greater detail. I would like to...More

View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$128 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$128 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Room & Suite (109)
Dining (17)
Amenities (22)
Business Centre & Event Rooms (2)
Questions & Answers
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cb2367
19 May 2017|
AnswerShow all 2 answers
Response from John V | Reviewed this property |
The only people who can answer that question would be Marriott reservations or the hotel itself. I suggest you find the Marriott 800 number and call them. I would also assume that the hotel itself could answer your... More
0
Votes
bwbilwerner
30 March 2017|
AnswerShow all 4 answers
Response from Rugbygirl66 | Reviewed this property |
yes it is but you have to book in advance. We found it easier just to get a bus back from the ferry terminal. Very cheap and the drivers are very helpful and will show you where to get off which is a couple of minutes walk... More
0
Votes
bwbilwerner
30 March 2017|
AnswerShow all 2 answers
Response from Rugbygirl66 | Reviewed this property |
it serves the 3 hotels on the site and runs to and from the ferry terminal. it only runs about once an hour and you have to book at the hotel reception in advance as seats are limited. We used it a couple of times but found... More
1
Vote
Room Tips
"Our room was totally quiet. Normal hallway noise in the morning with doors closing."
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"tell your employees to smoke outside"
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"make sure the thermostat is set to auto not run or the room will be freezing when you get back from your..."
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"Bring your own washcloths."
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