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    Crowne Plaza, Suffern

    3 Executive Blvd, Suffern, NY 10901-4113
    011 60 1-800-81-8081
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    04/02/2018 05/02/2018
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    US$144
    US$144
    US$144
    Traveller (83)
    Room & Suite (61)
    Dining (7)
    Overview
    • Excellent49%
    • Very good36%
    • Average9%
    • Poor2%
    • Terrible4%
    Travellers talk about
    “koi lounge” (7 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (432)
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    111 - 115 of 403 reviews

    Reviewed 11 February 2016 via mobile

    The first thing about this hotel that strikes you is the center gathering area. There's a bar, restaurant, koi pond, and endless seating and tables for socializing or getting work done. The restaurant has pretty good food too. Finding my room was easy thanks to...More

    Thank Tyler C
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 16 February 2016

    Dear Tyler C, Thank you for the 4 stars! We all appreciate it. The design of the bathroom was completed during our renovation. I will discuss your bathroom concerns with the appropriate staff members. We look forward to your return visits. Bob Wilson General Manager

    Reviewed 9 February 2016

    This has been my second visit, this time I stayed here for 5 nights. it was overall a good stay. I do not recommend a room facing the atrium/lobby. People tend to hang out at the bar and lobby even though they can't see into...More

    Thank Gabrielle P
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 10 February 2016

    Dear Gabrielle P, Thank you for the 4 stars! We all appreciate it. Thank you for the great comments regarding the property. We will review the preparation of the hash browns. We all look forward to your return visits. Bob Wilson General Manager

    Reviewed 2 February 2016 via mobile

    One of the beds in our room was broken before we arrived - "fixed" - and broken again. The "restaurant" is overpriced considering the lack of quality of what you get. Twice I tried calling room service and was put on hold and then hung...More

    Thank Lauren L
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 3 February 2016

    Dear Valued Guest, While we are grateful for your feedback, it is disappointing to learn that other aspects of your stay were not as positive for you. We must apologize for the issues you mentioned regarding your stay. Your comments will be shared with our...More

    Reviewed 20 January 2016

    Styled here for 3 nights with many family members for my mothers funeral. Bill the bartender and rest of staff could not have been more wonderful and accommodating during this difficult time. That being said the night security guard Manny could not have been ruder...More

    Thank Moirasmail
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 21 January 2016

    Dear Valued Guest, My condolences on your family's loss. I know it is a difficult time attending a loved ones funeral. I apologize for how you and your family were treated by Manny the security guard. This will be addressed so no other guest has...More

    Reviewed 15 January 2016

    I stayed here for two weeks and the room was super clean, the bed was very comfortable and the staff was very responsive. I had 2 light bulbs that burned out over the course of my stay and both times that I called, someone responded...More

    Thank lkat1992
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 19 January 2016

    Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. I apologize for any noise that woke you up. This is being addressed with the staff. We look forward to your return visits. Bob Wilson General Manager

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Priceline, Evoline ltd, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza, Suffern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Suffern
    • Also Known As
    • Crowne Plaza, Suffern Hotel Suffern ,
    • Holiday Inn Suffern ,
    • Suffern Holiday Inn
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    Traveller (83)
    Room & Suite (61)
    Dining (7)
    Hotel & Grounds (79)
    Bathroom (11)
    Business Centre & Event Rooms (9)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joanna S
    21 July 2017|
    AnswerShow all 2 answers
    Response from Leslie J | Reviewed this property |
    The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
    0
    Votes
    Joanna S
    21 July 2017|
    AnswerShow all 2 answers
    Response from HollyY24 | Reviewed this property |
    It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
    0
    Votes
    Leonid5
    4 December 2016|
    AnswerShow all 8 answers
    Response from jonfour78 | Reviewed this property |
    you may want to call them.
    1
    Vote
    Room Tips
    "Accessibility rooms are near the lobby, restaurant and handicapped parking area. Corridors are away from the..."
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    "Get the outside rooms in the newest addition. The others face the empty lobby."
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    "Do not let them put you in an interior facing room, request an outside view!"
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    "Don't get a room with a lobby view on the first floor. The after parties for the weddings were loud and..."
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