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Hampton Inn & Suites Syracuse Erie Blvd/I-690

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Traveller (49)
Room & Suite (34)
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Overview
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“tilted kilt”(19 reviews)
“red lobster”(16 reviews)
“chuck e cheese”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn & Suites Syracuse Erie Blvd/I-690
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Syracuse Erie Blvd/I-690
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (829)
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815 results
Traveller rating
469
248
73
18
7
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469
248
73
18
7
Show reviews that mention
All reviewstilted kiltred lobsterchuck e cheesesmall signgreat hotelwafflescomplimentary breakfastpool and hot tubbreakfast staffexcellent stayfresh fruitrooms are cleanstay there againfront desk staffeasy accessnice breakfastoff the highway
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1 - 5 of 815 reviews
Reviewed 1 week ago

We were in Syracuse for our grandsons surgery. We expected to be there for a minimum of 5 or 6 nights. Staff was very accomadating with directions and reccomendations during our stay. Fortunately, the surgery went very well with our stay being shortened with no...More

Review collected in partnership with Hampton
Thank Douglas B
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 5 days ago

Thank you for being our guest. We are so glad to hear everything went well! If you are ever in the area, we hope you come back and stay with us.

Hotel's Favourite
Reviewed 2 weeks ago

Staff were were very friendly, efficient, and helpful during both the check-in and check-in process. All areas of the hotel were very clean. Beds were comfortable, my daughter especially liked the “fluffy” pillows. Appreciated the cookies put out in the late afternoon 😊 The complimentary...More

Review collected in partnership with Hampton
Thank mermster
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 2 weeks ago

We are thrilled to hear Hampton Inn & Suites by Hilton Syracuse exceeded your expectations. -- We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.

Reviewed 2 weeks ago

Had a great stay at this hotel and the pool area is amazing truly enjoyed the environment and it’s close to restaurants including Tully’s. There is nothing more I would have wanted in this hotel. The staff was super friendly

Review collected in partnership with Hampton
Thank E6926STjamesd
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 2 weeks ago

We are thrilled to hear Hampton Inn & Suites by Hilton Syracuse exceeded your expectations. -- We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.

Reviewed 2 weeks ago

Upon arrival our reservation could not be found. The front desk clerk convinced us that we must have the wrong hotel, so we put our bags back into the car and were about to head to another Hampton location across town, but I knew something...More

Thank Janet R
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 2 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel on TripAdvisor. We sincerely appreciate your feedback.Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us...More

Reviewed 3 weeks ago via mobile

Had a nice stay , only problem was location and no visible sign so you literally drive right by because the road you turn on is right beside abandon building . Defiantly need a tall sign or signs on roadway showing turn GPS tells you...More

Thank Kathy C
Response from CristinaB-AGM, Manager at Hampton Inn & Suites Syracuse Erie Blvd/I-690Responded 3 weeks ago

Thank you for being our guest Kathy. Our road sign is getting an upgrade soon, just some more red tape with the county to cut through. We hope to see you again next year for the Syracuse Nationals.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$113 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Syracuse
#2 Business Hotel in Syracuse
#2 Romantic Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Syracuse
#2 Business Hotel in Syracuse
#2 Romantic Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (49)
Room & Suite (34)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
pldincarolina
21 June 2018|
Answer
Response from CristinaB-AGM | Property representative |
I will bring this to the attention of the Housekeeping Manager. We would have been more than happy to switch your pillow out had you informed us. Guest satisfaction is our top priority. Please accept our apology.
0
Votes
quickgetaway
30 September 2017|
AnswerShow all 3 answers
Response from CristinaB-AGM | Property representative |
Under 3 miles.
1
Vote
Room Tips
"Be sure the rate advertised is not a room with accommodations or accessible room or check with hotel that no..."
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"Top floor is very quiet."
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"Room 405 was amazing"
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"No special tips"
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