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Red Roof Inn Syracuse

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Red Roof Inn Syracuse
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427 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Reviewed 2 March 2015

I've actually stayed at this hotel at least a dozen times over the last couple of years. It's right off the NYS Thruway, close to 690, close to a Wegmans, and downtown Syracuse. It's always clean, well maintained, good WiFi, nice staff just generally a nice place to work out of and I like that I can park at the...

1Thank 7oceandrive
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing such a nice review about our inn. We love hearing from our repeat customers. It's nice to know that we have given you several reasons to return to our inn. Quality and consistency is always important in business. We are located close to downtown, but there are many other things to see in the area as...

Reviewed 24 February 2015

Wife and I travel with 2 small dogs so we like the Red Roof pet policy. This particular stay was in the midst of a severe winter storm. We called from the road. All our needs were met. Bottom floor, frig, microwave, and wifi. The beds were comfortable. The nice thing the pet friendly room had was a none carpet...

1Thank Robert P
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased the hear that you and your four legged friends enjoyed your recent stay with us in Syracuse. The new laminate flooring is very convenient for our travelers with pets, and it helps to keep the allergens down in the rooms as well. Cleanliness is our best asset in the hotel industry and we are very happy to...

Reviewed 11 January 2015

I booked Red Roof Inn for two nights based primarily on the price and reviews and was overall satisfied. Biggest pluses were that the room was very affordable and felt clean. There was free wi-fi and ample free parking. While the inn is not close to the city centre of Syracuse, it was only about a 15 minute drive in....

2Thank mcnamn
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for staying with us during your recent visit to the Syracuse area. We are conveniently located right off the NY State Thruway, and just minutes from downtown Syracuse. There is actually a great Italian Restaurant right next door to us, within walking distance. As well as a strip about five minutes from the inn with several restaurants and...

High Point, North Carolina, United States
Reviewed 3 January 2015

I had to take a last minute road trip from North Carolina to Syracuse, NY on Christmas day. I drove in to Syracuse not knowing where I would be staying. I am very lucky considering around Christmas time it could have been difficult and expensive finding a nice place to stay last minute. I turned to my GPS for help...

2Thank CGranger71
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so happy that you decided to stay for several days with us at the Red Roof Inn in Syracuse. We always enjoy getting feedback from our guests, and I am pleased to learn that my staff was very accommodating for you. I will be sure to pass your comments on to both Cam and Jessica. The new flat...

Ontario, Canada
Reviewed 2 January 2015

Due to weather turning mild, snow was melting off the roof and landing on the ground in front of the motel room! Drip, drip drip is all we heard all night!! Sometimes it was drip--pause-drip, drip drip--pause drip!!! Finally called the front desk at 3 am. The response was to the effect that there was nothing they could do--it was...

1Thank Countykat
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very sorry that your recent stay with us did not meet your expectations. In reading your review, I see that your issue was not with the room itself, but rather with the exterior of the property and the lack of a gutter system for the roof run off. We have passed your comments on to our corporate offices...

Montgomery NY
Reviewed 31 December 2014

We were looking for a clean, comfortable place to stay for a quick overnight in Syracuse. This Red Roof Inn didn't disappoint. We weren't looking for anything fancy and weren't looking to spend much money. This motel met our needs perfectly. The room was very clean. The king-sized bed was very comfortable and we got a good night's sleep. Bathroom...

1Thank Anziri
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to learn that the Red Roof Inn met and exceeded your expectations during your recent stay with us. We always enjoy hearing from our customers. It helps us to focus on keeping our hotel up in top running order for each and every guest. We look forward to seeing you again in the upcoming year.

Albany, New York
Reviewed 16 December 2014

Right off exit 35 - rooms are clean (bathroom a bit small but clean). Beds were comfortable. I read some other reviews about hearing the traffic - I had the heater on so I never heard a sound all night and my room was near the road. Well worth the price for a superior king room (71 with taxes). Would...

2Thank KayDee1971
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased that you shared your recent experience at our inn. Our Superior King rooms really are a great value, with the microwave, refrigerator and in room coffee available. We strive to keep our rooms clean and in top running order for each and every guest. So, we are very happy to hear your positive feedback, and we...

Reviewed 4 December 2014

My husband and I have stayed at the Red Roof Inn on Thompson Road twice now and we have enjoyed our stay both times. The rooms are clean and cozy, the front desk staff is friendly, courteous and knowledgeable about the area and are always ready to help you with whatever issue you have. The prices can't be beat, especially...

2Thank Gina J
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your positive feedback on your recent stays with us in Syracuse. Comments like yours always serve as a great reminder to our staff, that their hard work does pay off. We are always looking for ways to make our guests feel at home, and any feedback from our customers is appreciated. Next time you...

Tonawanda, New York
Reviewed 3 December 2014

We just needed a place to go overnight real quick. Amazing renovation that's for sure AND they're pet friendly. Only complaint was our room was super cold when we got in, and the heat apparently didn't go over the preset temperature. And when we got to our room, the door was open from the housekeeper so it was cold from...

2Thank Liann B
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry to learn that you room was warm enough for you during your stay. Each of our rooms is equipped with its own thermostat, so that you can control the temps in the room. We are happy to hear that you appreciated the renovations that...

Coventry, Rhode Island
Reviewed 3 December 2014

located in Carrier Circle in Syracuse it is close to the main route into Syracuse and is 10 minutes to the Major schools in the area. It is very clean and large yet the management was always very nice and remember who the guests are time after time. Nice rooms for the money and clean. Business size rooms are large...

1Thank Barry N
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to hear that you and your four legged friend enjoyed your recent stay with us in Syracuse. All Red Roof Inns are pet friendly, and we realize that they are also a part of the family. So, we want them to be just as comfortable staying with us as you are. We wish you a Happy...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Region: United States > New York > Finger Lakes > Syracuse
Price Range: RM223 - RM423 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Syracuse staff and other travellers.
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Questions? Get answers from Red Roof Inn Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the noise of the highway.”
 of 5 bubbles janea788, 27 Dec 2016 | Read review
“We always ask for a ground floor superior king. It comes with fridge, microwave and nice work area.”
 of 5 bubbles L338WJfredm, 14 Dec 2016 | Read review
“Book Ahead and Ask For a Drive-Up Room”
 of 5 bubbles MichaelUSMC, 10 Nov 2016 | Read review
“Ground floor is very convenient but it does offer lifts.”
 of 5 bubbles KirstieG1646, 26 Oct 2016 | Read review
“Maybe Stay At Another Hotel Or Inn !!”
 of 5 bubbles W2045POmichaelk, 1 Aug 2016 | Read review
5 of 5