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Candlewood Suites Syracuse Airport

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#12 of 32 Hotels in Syracuse
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Candlewood Suites Syracuse Airport
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250 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEW

I have always tried to do my room bookings with a Holiday Inn Express. Therefore, I was leery when my traveling companion booked me at the Candlewood Suites/Syracuse Airport Hotel instead..All due to a busy graduation weekend in town. However, my fears were totally unfounded. This hotel and it's staff were awesome. Have I stayed at newer hotels...yes. Have I...

Thank Bill S
ON, Canada
Reviewed 8 September 2016

We fully enjoyed our three night stay at Candlewood. Upon checking in, the service was great with lots of advice and knowledgeable answers. The building is a bit dated but that did not distract from our stay. The bed was comfortable. The kitchen was well stocked with everything we needed to prepare our meals. The washroom was large, clean and...

1Thank Gwen S
About Hotel's Favourite Review
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Gwen S, Weekend get aways are always nice! I am so happy to hear you thoroughly enjoyed your stay with us. We look forward to having you back and keep your eyes open for some of our new updates to the hotel! Thank you for taking the time to review our "home away from home"!

Naples, Florida
Reviewed 1 week ago via mobile

My husband had business in the Syracuse area. We stayed at the Candlewood Suites at the Syracuse airport. We had a much easier time than I expected. My husband was away all day every day and I was on my own. I must add that I had a car and we had lived in Syracuse for quite a while. I...

Thank June B
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

June! It was such a pleasure to have you and your husband with us for your extended stay! And it is always a pleasure to hear how friendly our team is! Thank you for sharing your great comments with everyone else! I hope next time you are able to make it to Williams in time for the bull heads! Don't...

Syracuse, United States
Reviewed 2 weeks ago

The room was very clean and bigger than expected. The front desk staff was very nice and helpful. Shuttle to the mall was a nice touch. This was a very pleasant and enjoyable stay. I would highly recommend this hotel to anybody, very convenient and close to the airport, but we did not hear any airplanes so great location.

Thank davidgY5230GQ
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

David, Enjoyable is exactly what we aim for! Thank you for such a EXCELLENT review!! Our team looks forward to your next visit and your recommendations are always appreciated!

Reviewed 15 April 2017 via mobile

Stayed here and in three short years since last visit, it's taken a beating. First room was dirty. Second room had cigarette burns in bathroom counter and a crack in the tub. The repairs are done poorly and hallways needed vacuuming. Nice ladies to greet us but overall..blah and disappointing.

Thank schmotz
Reviewed 8 April 2017

this is a wonderful place to stay with a great family atmosphere. They have three front desk workers that share the duty all are friendly all are knowledgeable all bake cookies for you every night, No matter what the problem is they are fast to deal with it friendly to everyone. We had a fire alarm go off one night...

Thank Jay M
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Jay M, I can not express our appreciation for such a wonderful boasting review of my team and my self! You hit the nail on the head when you said this is our home and we are glad you come to visit. When your on the road all the time hotel after hotel, you just want to be at home,...

Poland,New York,USA
Reviewed 21 March 2017

Candlewood Suites is very convenient to the airport, and a nice facility. Room was clean, and neat. Very close to airport, and has free parking, with a shuttle. Two bed room, with mini kitchen, refrigerator, coffee maker. Comfortable chair, with counter/desk type table. Check in is quick, and easy. Highly recommend this for convenience to the airport.

Thank Rmooney121
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Rmooney121, We are so glad you found our property so convenient and our in room amenities to help make you feel right at home. We strive to make your experience with us nothing less of clean and comfortable! We look forward to your next visit to Syracuse! Meg Campbell - General Manager

Reviewed 23 February 2017 via mobile

Unfortunately, when we called to get information about the hotel BEFORE we booked the hotel, we were told there was a pool. So we went ahead and booked with booking.com. As we arrived to the hotel, we checked in early, so that we were able to make room in our vehicle for our children (3 year olds) before spending the...

Thank JSimons24
IHGService, Guest Relations Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear JSimons24, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our facilities and staff. Your feedback is...

Ottawa, Canada
Reviewed 19 December 2016

We quite often stay at this hotel when visiting Syracuse. We love having the kitchenette when staying for a couple of days. They always have a free bag of microwave popcorn in the room. Great location, minutes from the airport and Destiny USA mall. They have a free Airport shuttle. Minutes from state thruway to head to Waterloo Outlets about...

1Thank Roger C
Gananoque, Canada
Reviewed 13 December 2016

Stayed Dec 9th and 10th to attend SU basketball game. Stayed in room 307. This was one of the rooms that had been redone. New furniture, carpet etc. Did a great job freshening up the room. Once again Nancy and Megan make your stay like you are staying in your own home. Friendly and always trying to make your stay...

1Thank BlakeRichardson

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11/06/2017 12/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers easy access to I-81 and I-90, which gives you convenient access to all of Syracuse including Syracuse University, The Carrier Dome, The New York State Fairgrounds, Carousel Center-DestiNY USA, The OnCenter, and much more.Candlewood Suites-Syracuse Airport offers 124 spacious suites with amenities including full kitchens, DVD players, and free high-speed Internet. The Candlewood Suites hotel features a large and well equipped fitness center, free guest laundry, as well as the Candlewood Cupboard. Candlewood Suites-Syracuse Airport also gives you a variety of restaurants within walking distance of the hotel as well as access to our complimentary Airport Shuttle providing transportation to the airport or any of the immediate area restaurants. Pets are welcome with a fee.Current vaccination record must be shown, and pet policy must be signed at check-in. Typically room cleaning once checked in, is provided once every 7 days. Visit with our friendly Guest Service Representatives for information on Syracuse anytime as our Front Desk is open 24 hours day. ... more   less 

Additional Information about Candlewood Suites Syracuse Airport

Address: 5414 S Bay Rd, Town of Salina, Syracuse, NY 13212-3801
Region: United States > New York > Finger Lakes > Syracuse
Price Range: RM427 - RM628 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Syracuse Airport 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Candlewood Suites Syracuse Airport Hotel Syracuse
Candlewood Suites North Syracuse
Candlewood North Syracuse
North Syracuse Candlewood Suites
Hotel Style:
#4 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Syracuse Airport staff and other travellers.
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Questions? Get answers from Candlewood Suites Syracuse Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great coffee downstairs in the cafe”
jaymB5045ON, 8 Apr 2017 | Read review
“First floor near end of hall if you have a pet.”
susanmQ6019SJ, 15 Nov 2016 | Read review
“any room would be a good one”
942jasonh, 29 Feb 2016 | Read review
“If you will need ice turn the ice maker on in your freezer.”
107thereset, 9 Feb 2016 | Read review
“Go to the Holiday Inn Express next door.”
dmanleyLeesburg_IN, 20 Jan 2016 | Read review
5 of 5
US$93* /night
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