We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Syracuse Airport

Show Prices
#11 of 31 Hotels in Syracuse
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Candlewood Suites Syracuse Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

241 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 238: English reviews
Rowland Heights, California
Level Contributor
348 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 2 days ago NEW

We were placed at the Candlewood by American Airlines due to some faulty mechanical issues with our plane. This is your basic motel near the airport. The room is old (very freshly painted as you can smell the paint all over the property) and it has no food services. The good: only 5 minutes to the airport, the staff is... More 

Helpful?
Thank BigFishDiveClub
Cleveland, Ohio
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

Pleasantly surprised. Very clean quiet studio on the first floor with easy access to a nice pet area nearby. A good value. On arrival we received a Personalized Hershey Bar and two bottles of water .The studio unit included a full sized fridge, a stove , coffee maker, plates , silverware and toaster among other necessities for an extended stay.... More 

Helpful?
Thank Susan M
Northern NJ
Level Contributor
13 reviews
5 hotel reviews
Reviewed 5 October 2016

Adequate lodging, clean, but a tad outdated. Room was a bit musty, smelled like it had been freshly painted. It got the job done for a quick overnight stay. Comfy bed and pillows. A bit pricy for what it offers.

Helpful?
Thank SammySeal
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

SammySeal, Thank you so much for taking the time to review us on Trip Advisor. We look forward to having you return and enjoy our updated rooms! Thank you, More 

Delaware
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 September 2016

We always stay at this hotel when visiting family in the Syracuse area. The Ritz it's not, but we have found it clean, comfortable and with friendly staff. We like the kitchenette so we can enjoy a leisurely breakfast, or a simple snack at night. It's convenient location off I-81 has many restaurants and shops nearby. It also offers a... More 

Helpful?
Thank delawaremir
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

delawaremir, It is great to hear the you ALWAYS stay with us when you are in the area! Your loyalty makes our team feel very rewarded knowing there hard work pays off! Seeing that we have a terrific friendly team who helps keep everything clean and comfortable for you is our mission! We look forward to seeing you soon on... More 

Corpus Christi, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2016

The hotel is in a great location to the airport. It looks like an older hotel on the inside, and was kind of dirty. The curtains in our room had stains on them, and I don't want to know what they were. There were some very interesting people checking in when we checked in as well. The staff was nice,... More 

Helpful?
Thank Alicia B
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Alicia B, We appreciate you taking the time to review our hotel. We hope you will stop in and give us another try as we are doing some major renovations right now including all new flooring in our guest rooms and public spaces and updating those curtains as you suggested above! I am glad to hear your stay was comfortable... More 

Bayside, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2016

We chose this hotel since it was closer to the airport and we had an early flight. The beds were comfortable and the staff were kind, but the room was a bit dated and slightly reminiscent of something you'd see out of a not-so-great movie, with questionable stains found on the curtains. It was good enough for what we needed,... More 

Helpful?
1 Thank Emilee A
IHGService, Guest Relations Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Emilee A, Thank you for staying at the hotel and for writing a review. I am delighted that you liked the hotel's convenient proximity to the airport. I appreciate your positive feedback about our wonderful staff and comfortable beds. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel... More 

ON, Canada
Level Contributor
220 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 8 September 2016

We fully enjoyed our three night stay at Candlewood. Upon checking in, the service was great with lots of advice and knowledgeable answers. The building is a bit dated but that did not distract from our stay. The bed was comfortable. The kitchen was well stocked with everything we needed to prepare our meals. The washroom was large, clean and... More 

Helpful?
1 Thank Gwen S
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Gwen S, Weekend get aways are always nice! I am so happy to hear you thoroughly enjoyed your stay with us. We look forward to having you back and keep your eyes open for some of our new updates to the hotel! Thank you for taking the time to review our "home away from home"! More 

Montreal, Canada
Level Contributor
197 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 7 September 2016

This is a decent hotel at a good price point. The hotel is a bit dated but it is still well maintained and very clean. However, upon entering the room on the third floor, we get strong smell. I am not sure if it is mold, but the smell stays pretty much during the whole night. Otherwise the room itself... More 

Helpful?
Thank Alexoz02
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Alexoz02, I am happy to hear you enjoyed your clean spacious accommodations during your visit with us. I apologize for the smell you noticed in your suite. As an extended stay property with full kitchens in the rooms, we try our hardest to get the cooking smells out prior to a new guest checking in but sometimes all we can... More 

Niagara Falls, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

My husband and I fully enjoyed ourselves at Candlewood.....Marissa informed us of everything that was included in our room and stay. She was very helpful on the questions that we had asked and offered to help us in any way she could .....then there was Corey , a very nice and helpful driver, drove us to the mall and back,... More 

Helpful?
1 Thank lbarto2323
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Lbarto2323, What an over the top review!! Marissa and Corey are great members of our team and it is wonderful to hear you rave about them! Making sure our guests have a memorable and enjoyable stay is our top priority! Stay tuned for our upcoming hotel upgrades and come back soon to check us out! We look forward to you... More 

US
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 September 2016

We got bumped from Delta due to weather in NYC. We did not waste our time trying to connect all night via other routes. We recharged at Candlewood, went to the local new mall, took in dinner & movie shuttled via Candlewood. Slept well at Candlewood, grabbed a warm breakfast and were shuttled to the airport. Excellent service Candlewood. Thanks... More 

Helpful?
Thank Taoze
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Taoze, Sorry to hear that you were stuck here unexpectedly! However, your review says it all about our "home away from home" atmosphere we strive for! Happy to hear that you were able to recharge comfortably and our accommodations were enjoyable. If your ever back in the Syracuse area, we would love to have you visit us again! Thanking for... More 

67 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (21)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (11)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (18)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Syracuse hotels
3.3 km away
Comfort Inn & Suites Syracuse Airport
8.1 km away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
0.1 km away
Holiday Inn Express Syracuse Airport
Show Prices
Show Prices
Show Prices
10.5 km away
Holiday Inn Express Syracuse / Fairgrounds
6.6 km away
Aloft Syracuse Inner Harbor
2.0 km away
BEST WESTERN Syracuse Airport Inn
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers easy access to I-81 and I-90, which gives you convenient access to all of Syracuse including Syracuse University, The Carrier Dome, The New York State Fairgrounds, Carousel Center-DestiNY USA, The OnCenter, and much more.Candlewood Suites-Syracuse Airport offers 124 spacious suites with amenities including full kitchens, DVD players, and free high-speed Internet. The Candlewood Suites hotel features a large and well equipped fitness center, free guest laundry, as well as the Candlewood Cupboard. Candlewood Suites-Syracuse Airport also gives you a variety of restaurants within walking distance of the hotel as well as access to our complimentary Airport Shuttle providing transportation to the airport or any of the immediate area restaurants. Pets are welcome with a fee.Current vaccination record must be shown, and pet policy must be signed at check-in. Typically room cleaning once checked in, is provided once every 7 days. Visit with our friendly Guest Service Representatives for information on Syracuse anytime as our Front Desk is open 24 hours day. ... more   less 

Additional Information about Candlewood Suites Syracuse Airport

Address: 5414 S Bay Rd, Town of Salina, Syracuse, NY 13212-3801
Region: United States > New York > Finger Lakes > Syracuse
Price Range: RM402 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Syracuse Airport 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, IHG, Priceline and Travelocity so you can book your Candlewood Suites Syracuse Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Syracuse Airport Hotel Syracuse
Candlewood Suites North Syracuse
Candlewood North Syracuse
North Syracuse Candlewood Suites
Hotel Style:
#4 Business Hotel in Syracuse
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Syracuse Airport staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Candlewood Suites Syracuse Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor near end of hall if you have a pet.”
 of 5 bubbles susanmQ6019SJ, 15 Nov 2016 | Read review
“any room would be a good one”
 of 5 bubbles 942jasonh, 29 Feb 2016 | Read review
“If you will need ice turn the ice maker on in your freezer.”
 of 5 bubbles 107thereset, 9 Feb 2016 | Read review
“Go to the Holiday Inn Express next door.”
 of 5 bubbles dmanleyLeesburg_IN, 20 Jan 2016 | Read review
“I had inadverdently resaerved a smoking room. It was no problem to switch rooms”
 of 5 bubbles Danukester, 15 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay