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Residence Inn Syracuse Downtown at Armory Square

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Traveller (28)
Room & Suite (55)
Dining (11)
Overview
  • Excellent54%
  • Very good32%
  • Average3%
  • Poor7%
  • Terrible4%
Travellers talk about
“valet parking”(18 reviews)
“bedroom suite”(9 reviews)
“armory square”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (176)
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173 results
Traveller rating
88
56
7
14
8
Traveller type
Time of year
LanguageEnglish
88
56
7
14
8
Show reviews that mention
All reviewsvalet parkingbedroom suitearmory squarefull kitchenrewards memberdesk spacefront desk staffkids loved the poolavailable for purchasefast wifiextended staydirectly across the streetnewer hotela pet friendly hotelsink areahot and cold itemsirish pub
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1 - 5 of 173 reviews
Reviewed 4 weeks ago via mobile

We stayed here just one night as a stop over on a long drive. The neighborhood seems very trendy and cool. We enjoyed the upgrade to a 2 bedroom suite. Plenty of space. The Mix evening reception was nice and the breakfast was as expected....More

Thank greatone3800
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 2 weeks ago

Greatone3800, Thank you for taking the time to share your thoughts about your stay. I am glad to hear you were able to enjoy our spacious two-bedroom suite. We hope to see you again!

Reviewed 4 weeks ago via mobile

Room was okay with comfortable beds, but it was poorly cleaned - particularly the tile floors which were sticky and smelled of some sickly sweet industrial cleaner. Free breakfast was nice, with good choices including fresh cut fruit, which we appreciated. Also liked the free...More

Thank CountessChloe
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 4 weeks ago

CountessChloe, Thank you for taking the time to share your thoughts about your stay. I will be sure to pass your feedback along so we may avoid these issues in the future. We are currently working to get Netflix up-and-running and anticipate it will be...More

Reviewed 10 July 2018

The residence inn and courtyard are literally next to each other, essentially the same building. The Residence Inn is nice and includes a hot breakfast. Room was clean and large. Kitchenette is a nice feature, apartment size fridge. Bathroom was decent, a little bit of...More

Thank rl8587
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 11 July 2018

rl8587, Thank you for sharing your thoughts about our hotel. It sounds like you were able to take advantage of our central location! We hope you have the opportunity to stay with us again soon

Reviewed 7 July 2018 via mobile

I love Marriott because a few things never disappoint: great bed/pillows, friendly staff, good locations, nice amenities. This Residence Inn, whether its a studio, 1 bdrm or 2, provides a full kitchen, ample living space, and desk space, and spacious bathroom sink area. It also...More

Thank KWRochester
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 8 July 2018

KWRochester, Thank you for sharing your thoughts about our hotel. We appreciate you taking the time to share your experience and hope you choose to stay with us again soon.

Reviewed 5 July 2018

Despite platinum status and several requests to be upgraded to a 2bedroom for a one week stay, the upgrade was not provided. It was also pretty obvious at check in that the hotel does not prepare at all for "status" guests or even brief staff...More

Thank j889814672
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 8 July 2018

J889814672, Thank you for taking the time to share your thoughts about your stay. As a majority of our guests are Gold and Platinum members, and we only have 6 two-bedroom suites, it does unfortunately limit our upgrade availability. In regards to valet, we do...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Conference Facilities
Room amenities
Microwave
Things to do
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$167 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Syracuse
#2 Centrally Located Hotel in Syracuse
#3 Green Hotel in Syracuse
#5 Mid-range Hotel in Syracuse
#12 Quiet Hotel in Syracuse
#19 Quaint Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Syracuse
#2 Centrally Located Hotel in Syracuse
#3 Green Hotel in Syracuse
#5 Mid-range Hotel in Syracuse
#12 Quiet Hotel in Syracuse
#19 Quaint Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (55)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
michelle k
30 March 2018|
AnswerShow all 2 answers
Response from Sarah M | Property representative |
Hello, We do not offer a shuttle, but there are taxis, Uber, and Lyft. A taxi will cost around $10.
0
Votes
michelle k
8 February 2018|
Answer
Response from Sarah M | Property representative |
Valet is $12 a night and you can come and go as much as needed
0
Votes
michelle k
24 January 2018|
Answer
Response from HappyGardener19 | Reviewed this property |
The Destiny Mall is a few miles away - you would need to drive. We used the valet parking because Syracuse was in the middle of a snowstorm and the streets were not plowed. There is street parking available if you want to... More
0
Votes
Room Tips
"there is only one elevator, so choose a low floor and use the stairs"
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"We took what was available as the two bedroom suites were sold out."
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"Get a room, if possible, facing Fayette and the Armory Square area."
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"The HVAC system can be noisy."
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