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We stayed here while a loved one was hospitalized. The staff was extremely nice especially the lady who check us in. We stopped at the rest stop and picked up a coupon book and it saved us a good amount of money. The rooms were...More
We are IHG members and always have comfortable stays at the Holiday Inn Express, and this one was no different in that way. However, I have to give a shout out to clerk James at this hotel. We had a reservation but had to change...More
Since we were flying back to Florida at 6:30am, our friends brought us to dinner then we checked in. The king bed was extremely comfortable, room meticulously clean, bathroom spotless & plenty of towels. Staff was very pleasant and we had coffee at 4am before...More
A decent hotel that was clean, quiet, and convenient to the airport. Maybe a little pricey. We had a late night arrival and called the front desk for a pick-up with their shuttle van. It took a very long time for our driver to arrive,...More
I stayed here at the beginning and the end of a vacation abroad. Nice room, pleasant staff, decent breakfast. One the return stay, we got a suite which had a pull out sofa. That mattress needed to be replaced years ago. More uncomfortable than a...More
Response from Linda W, Director of Sales at Holiday Inn Express Syracuse AirportResponded 3 weeks ago
Thank you for the review and your honesty. I am glad that you were happy with the majority of your visit with us. We are working to better our product for you, the customer. I hope that you will stay with us again when in...More
Yes! You may use our Park & Fly program for your travels on Amtrak as we certainly provide service to & from the Regional Transportation Center. However, you must buy the package on our website or by calling... More
Yes! You may use our Park & Fly program for your travels on Amtrak as we certainly provide service to & from the Regional Transportation Center. However, you must buy the package on our website or by calling our hotel direct at 315-454-0999. You can't use a third party booking agent for this package.
Response from ConradAS | Property representative |
The airport shuttle begins at 4am. There is very little that is open at the airport that early in the morning. We are only 5 minutes from the airport so if you taker the 4am shuttle you are there at 4:05