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Holiday Inn Express Syracuse Airport

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Holiday Inn Express Syracuse Airport
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220 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Geneva, NY
Reviewed 3 days ago NEW

One night park and fly, this hotel is very close to the airport, and the shuttle runs every 15 minutes. We stayed here one night before our early morning flight out, but I didn't get much sleep. It was a Friday night, and trying to get some sleep seemed like it wasn't going to happen. I've never heard so many...

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Helpful?
Thank Sabre4
Spokane
Reviewed 1 week ago

We've been staying at this hotel for about 5 years for business. The hotel is consistently clean, rooms well appointed and comfortable. Staff is efficient and friendly. In our most recent visit a nor'easter hit the area. I was so impressed with the staff. In-spite of extreme conditions the walkways were clear of snow, parking lot plowed and when I...

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Helpful?
Thank RandBSpokane
Alexandria Bay
Reviewed 3 weeks ago

We stayed here on Feb 21 for one night and to park our car while we were in Antigua for a week. This is the second time we have stayed here and this time was much better than the last. Very clean and nice customer service at the desk. We will be back next year to start our yearly vacation.

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Helpful?
Thank kitakuni
Vestal, New York
Reviewed 10 February 2017 via mobile

My family of three stayed here one night prior to an early morning flight. The front desk person was very nice and our room was very clean. Our issues begin with the bathroom faucet. It was cheap and/or broken. We could barely turn it on. It made a loud clicking noise every time we would turn it on and it...

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Helpful?
1Thank traybird
IHGService, Guest Relations Manager at Holiday Inn Express Syracuse Airport, responded to this review

Hi traybird, Thanks for sharing feedback, it's good to hear from you. While I am pleased to see your satisfactory rating for our property, I regret that the bathroom's faucet and room temperature have negatively affected your overall experience. On behalf of the team, I'm sorry for missing the opportunity to provide you with a more comfortable stay due to...

Reviewed 22 January 2017 via mobile

I recently stayed at the Syracuse Airport Holiday Inn prior to flying down to Florida. The hotel offered a stay and park deal at a very reasonable price. So I decided to drive down a day early and take advantage of that deal instead of paying full airport parking price. The hotel is clean, comfortable, and is less than 5...

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Helpful?
1Thank Yves L
New York City, New York
Reviewed 4 December 2016

This hotel is in a great area and people at the front desk are very nice. It's very clean. I don't know how the heat here works but for some reason I couldn't get really warm (and it wasn't that cold out). I had it set high because I couldn't get warm and it seems to work a little and...

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Helpful?
Thank ilovepuntacana
IHGService, Guest Relations Manager at Holiday Inn Express Syracuse Airport, responded to this review

Hi ilovepuntacana, Thanks for letting us know your experience at our Holiday Inn Express N Syracuse Arpt, NY. I am delighted that you are impressed with the cleanliness, location, and service of our hotel all worthy of your 5 star ratings. Though, I feel sorry that we fell a little bit short in getting your full satisfaction because the air...

Reviewed 3 December 2016 via mobile

Stayed here for the night with family so my son could swim. It was average. We had a certificate so I couldn't complain. Whenever we stay anywhere the first thing we do is check the mattresses. As we were checking the mattresses we noticed they both had enclosed casings. Makes you wonder and made us feel uncomfortable. It's not the...

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Helpful?
Thank KrisGu
IHGService, Guest Relations Manager at Holiday Inn Express Syracuse Airport, responded to this review

Hi KrisGu, Thank you for staying with us recently and for taking the time to share your feedback with us. I am pleased to know that you found our staff to be highly commendable. On the other hand, allow me to apologize for any inconvenience you may have experienced due to our mattresses. We do strive to provide our guest...

Bonita Springs, Florida
Reviewed 28 November 2016

Near airport and has shuttle. Rooms are quiet, staff is friendly, breakfast is good, grocery stores and restaurants nearby. HD televisions and beds comfortable. Our second visit to see family and will go back again.

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1Thank Dave S
Reviewed 14 November 2016 via mobile

We stayed here the night before leaving for Mexico . Was very close to the Syracuse airport . The man at the front desk was very helpful . I accidentally got sparkling water from the sofa machines and he took them back and I was able to get regular water . Very clean and offered a free shuttle ride to...

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Thank Sarah B
Canton, Georgia
Reviewed 10 November 2016

I have visited this property before on business and always enjoy coming back. The staff is so friendly and welcoming. The beds are comfortable and rooms are oversized. I like the addition of the Keurig coffee makers. This is a perfect location if you need to be close to the airport - as well as restaurants and shopping (check out...

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Helpful?
Thank odomkim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Syracuse airport hotel offers comfort and convenience. Indulge yourself by staying at the new Holiday Inn Express Hotel & Suites Syracuse near the Syracuse Hancock International Airport (SYR). Our convenient hotel is located right at the entrance of the airport to accommodate your travel needs. Families will love staying at our hotel in Syracuse, New York, situated near the intersection of Col. Eileen Collins Blvd. and South Bay Road. This location offers fast access to many local attractions including the Carousel Center Mall, the Museum of Science and Technology and the Landmark Theatre. Other nearby attractions include the Rosamond Gifford Zoo, Syracuse University, Oneida Lake, Iron-Girl Triathlon and historic Armory Square. Business travelers appreciate the accommodations provided at our Syracuse Airport hotel. Located at the entrance to the airport, this hotel also provides close proximity to local companies such as Lockheed Martin, Syracuse Research Corporation, Cooper Crouse-Hinds and Anheuser-Busch, Inc. In addition, we provide meeting space for up to 15 people as well as business services, which include a fax machine, copier, printer and free high-speed, wireless Internet access. While staying at our Syracuse hotel, enjoy our choice amenities that include an indoor pool, a fitness center and our complimentary hot breakfast bar. Book your reservations now to get our great hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Syracuse Airport

Address: 5418 S Bay Rd, Syracuse, NY 13212-3801
Region: United States > New York > Finger Lakes > Syracuse
Price Range: RM543 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Syracuse Airport 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Syracuse Airport Hotel Syracuse
Holiday Inn Syracuse
Syracuse Holiday Inn
Hotel Style:
#9 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Syracuse Airport staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Syracuse Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great staff, constantly clean and well appointed”
 of 5 bubbles RandBSpokane, 18 Mar 2017 | Read review
“Best at end of halls--2nd or 3rd floor.”
 of 5 bubbles DaveS895, 28 Nov 2016 | Read review
“I travel with a short 3 foot extension outlet strip. It was useful because there weren't enough available outlets in the room.”
 of 5 bubbles petersU3577DA, 23 Sep 2016 | Read review
“top floor is probably the quietest”
 of 5 bubbles chriscO104AD, 21 Jul 2016 | Read review
“Second floor room was quiet Second floor room was quiet-- AC is not too loud either.”
 of 5 bubbles carlheir, 6 Jul 2016 | Read review
5 of 5