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The Genesee Grande Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Genesee Grande Hotel
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418 Reviews from our TripAdvisor Community

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Cleveland, Ohio
Reviewed 6 days ago NEW

This was a work stay - I did not have a car so the shuttle was very reliable, the hotel was beautiful, rooms were well laid out and nicely appointed - spacious rooms and really comfortable beds. I like the attention to detail and keeping the elegance of the old construction. Within walking distance of a few good restaurants and...

Thank Continental30
Reviewed 6 days ago NEWvia mobile

We had visited the same hotel over thanksgiving and had a wonderful stay. This time however we had a tiny room with nowhere to put anything, especially in the bathroom. OMG there were no shelves no soap holder in shower no towel hook on door. When switching from tub to shower with the lever the water still came out of...

Thank Chuck V
New Jersey, USA
Reviewed 6 days ago NEWvia mobile

Very close to Syracuse University. It is a few blocks from the main campus. My room was clean and big. Newer bathroom. I did not eat at the hotel. Bed was comfy. Big parking lot that was well lit. I would stay here again.

Thank usmom
manchester, MD
Reviewed 1 week ago

Plentiful parking, very clean with friendly staff. Room was in a great, quiet location. The bar provided a great way to unwind at night. IPA's on tap were an unexpected blessing. Loved the layout of the room. 2 negatives which are not deal breakers: mattress had an indentation on one side from what was presumed to be from multiple guests...

Thank 09fxdc
Reviewed 1 week ago via mobile

I booked a room at this hotel because I discovered too late that my air bnb was in a VERY shady area of Syracuse. Pros:It was bright inside and out had free parking on the premises and was close to the city so we could walk. The bed was comfortable the room was very clean and had a classic Art...

Thank Lor C
Annapolis, Maryland
Reviewed 3 weeks ago

I should have researched more before making my selection. The room didn't have a coffee top or mini frig. The room was very very small. Ordered room service - the guy acted like he was being bothered. The tray from the room service, sat outside the door for two days.

Thank tmccall2017
Reviewed 8 April 2017 via mobile

1st impressions were great. A beautiful grand entrance to a welcoming front desk. Nice architectural touches with a coy pond in the main lobby....And that's where it ends. 2nd impressions-Room was clean, but heater never turns off. It runs all night, clicking away right in front of you, waking us up every so often. There's no coffee machine, nor is...

Thank Hard2Hate
Reviewed 27 March 2017

I was in town for the Syracuse Half Marathon and chose this hotel because it is within walking distance of the OnCenter and was lower priced than the other hotels that were closer. It is a nice place, and I really appreciated having free self parking available. My room was very clean and comfortable, and the restaurant/bar served good food...

Thank Robert B
WoodbineManager, Front Office Manager at The Genesee Grande Hotel, responded to this review

Robert B, We are so sorry to hear about your lack of sleep, if you have a moment I would really like to discuss these issues with you in person. I will leave my contact information below. Nick Krenn Front Desk Manager NKrenn@woodbinehospitality.com Phone: 315-476-4212

Syracuse, New York
Reviewed 7 March 2017

Stayed overnight after an event downtown. The bed was so amazing I didn't want to leave. Staff is attentive and friendly. The room was clean and so were common spaces. There is a wonderful shuttle service and hotel restaurant is amazing.

Thank kate1074
WoodbineManager, Front Office Manager at The Genesee Grande Hotel, responded to this review

kate1074, That is so wonderful to hear that you had had a great experience with us, and even better than that great sleep on top of that. We appreciate the great review and your business. Hope to see you back again soon.

Harrisburg, Pennsylvania
Reviewed 5 March 2017 via mobile

Stayed at The Genesee Grande for a business meeting that was held on the premises. Even though it's an older hotel everything about it is classic but with modern amenities. The room was clean and comfortable. The business meeting room were bright and met our needs quite well. Food was very good (arranged for the group) and the service was...

WoodbineManager, Front Office Manager at The Genesee Grande Hotel, responded to this review

LCFHBG. TRULY OUTSTANDING! So glad our staff made you feel welcome and accommodated in every sense of the word. Its great that everything went so well with the business meeting. We appreciate your kind review and your business, hope to see you again in the near future.

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge

Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210-1809
Region: United States > New York > Finger Lakes > Syracuse
Price Range: RM679 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel
Hotel Style:
#7 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from The Genesee Grande Hotel staff and other travellers.
1 question
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Natick, Massachusetts
1 month ago

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Questions? Get answers from The Genesee Grande Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are extremely small so be sure to ask.”
tmccall2017, 27 Apr 2017 | Read review
“Given my experience, I would recommend asking for a room that is NOT located over a conference room or ballroom.”
G324OVrobertb, 27 Mar 2017 | Read review
“Go the Sheraton”
panoramicview2015, 29 Oct 2016 | Read review
“Walls are thin, you can hear all of your neighbors.”
dbx389, 26 Oct 2016 | Read review
“Ask for room in main building so you don't have to walk across driveway breezeway”
jefflikestravel, 26 Jul 2016 | Read review
5 of 5
US$139* /night
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Prices are for 1 room, 2 adults
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