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01/10/2017 02/10/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
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    Best prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$110/night.

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    US$98
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (702)
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    11 - 15 of 688 reviews

    Reviewed 31 July 2017 via mobile

    Great little hotel if you're looking to stay in Syracuse proper. The rooms all face out and have pretty great views. Rooms were of about average size however the bathrooms can be tiny, even by hotel standards. Nice walk in shower thou, with the rainfall...More

    Thank Frank A
    Response from General M, Manager at Crowne Plaza HotelResponded 1 August 2017

    Frank A Thank you for taking the time to let us know how we are doing. We are happy o hear you enjoyed our close proximity to the city. We hope if you find yourself visiting again, we have the opportunity to see you once...More

    Reviewed 30 July 2017 via mobile

    Everything in Syracuse is fairly close together, although a car is needed. The rooms are updated and were fairly nice. The elevator system has an interesting/fun mechanism, depending on your point of view. The only downside is that the parking was $15 per night -...More

    Thank ReviewerMike
    Response from General M, Manager at Crowne Plaza HotelResponded 1 August 2017

    ReviewerMike Thank you for letting us know about your stay, our guest feedback helps us gauge what we need to improve on in order to make our guests happy. I will be discussing with our management team about the parking fee, though I know we...More

    Reviewed 26 July 2017

    Best thing about the place is the bartenders. They oversell the joint but they are wonderful personalities and earned every penny. We were there during something called Nationals and the sold out room out from under us. Since Big Daddy is a member of the...More

    Thank NolaRiceakaCandy
    Response from General M, Manager at Crowne Plaza HotelResponded 27 July 2017

    NolaRiceakaCandy We appreciate you taking the time to let us know about the good and bad you experienced during your visit to our hotel. Our guest feedback helps us determine what we are doing right, and what we need to improve on. I'm sorry to...More

    Reviewed 23 July 2017 via mobile

    Hotel very easy to get to ..right off interstate 81..very easy to get back on as well. Parking garage behind hotel, $15 per night (covered garage) lobby very nice. Check in was a little slow. They. Have a new elevator system that was a little...More

    Thank malywilli
    Response from General M, Manager at Crowne Plaza HotelResponded 24 July 2017

    Malywilli Thank you for letting us know about your recent stay with us. We are glad you enjoyed yourself, and will look into the issues you mentioned with the bathroom. We hope that if you find yourself back in Syracuse, we have an opportunity to...More

    Reviewed 23 July 2017

    I only dined here because the nearby hotel I was staying does not have restaurant or bar. The Staff was friendly and courteous. Had prompt service. Atmosphere was pleasant. For a hotel, I feel the prices are average.

    Thank FML96A
    Response from General M, Manager at Crowne Plaza HotelResponded 24 July 2017

    FML96A We are so glad you enjoyed your meal at Redfield's Restaurant, and hope to see you back again, should your travels allow you to return to Syracuse. Jeremiah T Manager

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$107 - US$278 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Priceline, Hotwire, Cheap Tickets, Agoda, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (147)
    Bathroom (26)
    Business Centre & Event Rooms (4)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
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