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30/07/2017 31/07/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    Hotel website
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    Best prices for your stay
    30/07/2017 31/07/2017
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$103/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$104
    US$79
    SAVE US$25
    US$104
    US$104
    Traveller (172)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent25%
    • Very good38%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (688)
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    There are newer reviews for Crowne Plaza Hotel
    See the most recent reviews

    21 - 25 of 674 reviews

    Reviewed 1 May 2017

    I wish that there was a way to give this hotel less than 1 star, as it was generous for me to even reward them with that much. From the minute that my group walked into the hotel, everything continued to spiral downhill and get...More

    3  Thank amandaforrest
    Response from General M, Manager at Crowne Plaza HotelResponded 1 May 2017

    We apologize you did not enjoy your time at our hotel. We are deeply sorry that we did not have all of the rooms ready to check in by 4:00pm, this is indeed the fault of the hotel, and we are working with our entire...More

    Reviewed 29 April 2017 via mobile

    I truly cannot even believe how disrespectful and unaccommodating the staff were at this hotel. Every single manager's attitude at this hotel was utterly disgusting. I had an event that took place in the ballroom and security guards were drinking on the job. The manager...More

    3  Thank Jenna G
    Response from General M, Manager at Crowne Plaza HotelResponded 1 May 2017

    We apologize you did not enjoy your time at our hotel. We are deeply sorry that we did not have all of the rooms ready to check in by 4:00pm, this is indeed the fault of the hotel, and we are working with our entire...More

    Reviewed 29 April 2017 via mobile

    This is my 3rd time staying at the crowne plaza and this year was a huge disappointment. The hotel was dirty, there was dirt and garbage in the halls and elevators. The hotel staff was exceptionally rude. Everyone from the hotel bar, security, and even...More

    3  Thank Jamie K
    Response from General M, Manager at Crowne Plaza HotelResponded 1 May 2017

    We apologize you did not enjoy your time at our hotel. We are deeply sorry that we did not have all of the rooms ready to check in by 4:00pm, this is indeed the fault of the hotel, and we are working with our entire...More

    Reviewed 18 April 2017

    I got a room with a view facing the flyover. This view took its own magical form during the evenings with car lights creating a stream of well-lighted patterns. I had a long stay in this hotel for 6 nights. Due to my membership with...More

    1  Thank Benson07R
    Response from General M, Manager at Crowne Plaza HotelResponded 26 April 2017

    Thank you so much for taking the time to let us know about your stay, I'm happy to hear overall how well your experience was, and will be sitting down with our front desk to discuss what happened during your visit. We hope to see...More

    Reviewed 16 April 2017

    Best rate in town... Dozens of unsupervised kids wondering the hallways and stairways ill the wee hours. And our "special" rooms were next to the door for the stairwell on one of the floors that has vending and ice. Elevators were 20 feet away too....More

    Thank dblbell56
    Response from IHGService, Guest Relations Manager at Crowne Plaza HotelResponded 30 April 2017

    Dear dblbell56, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our shower facility and we certainly appreciate your nice feedback on our beds. On the other hand, we would like...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$95 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Expedia, Groupon, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (172)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (138)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Erie Canal Museum
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    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    Answer Show all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    Answer Show all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    Answer Show all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    "great views of the city, rooms are always clean, very spacious and modern"
    Read review
    "ask for a room opposite the freeway...."
    Read review
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