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    Best Western Plus Franklin Square Inn Troy/Albany

    1 4th St, Troy, NY 12180-3225
    Hotel website
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    Savings alert: 14% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$110
          US$99
          US$110
          US$99
          US$110
          US$99
          Traveller (63)
          Room & Suite (14)
          Dining (3)
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          Overview
          • Excellent55%
          • Very good31%
          • Average8%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “dinosaur bbq” (17 reviews)
          “hudson river” (24 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Hot Tub
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Plus Franklin Square Inn Troy/Albany
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (426)
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          There are newer reviews for Best Western Plus Franklin Square Inn Troy/Albany See the most recent reviews

          11 - 15 of 426 reviews

          Reviewed 24 April 2017 via mobile

          Stayed overnight with husband. Our room had pictures from the wall missing. Bed was worn and sunk in. Carpeting old. Room needs updating. It was also very noisy(hear traffic outside and people talking outside rooms. We paid 199.00 for this 2 maybe 3 star room(...More

          Thank peachkoblerpie
          Response from Whitknee39, Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 26 April 2017

          Thank you for taking the time to review our property. We sincerely apologize you experienced noise while at our hotel. If at any time there is an issue with your room, please call down to the front desk and we will happily move you away...More

          Reviewed 23 April 2017

          Stayed here one night while we visited RPI. After checking in, we went to our room. Nothing fancy. We immediately could hear the people in the next room talking. It was as if they were IN our room. The walls between the rooms were SO...More

          Thank elenashana
          Response from Whitknee39, Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 24 April 2017

          Dear Guest, We are so sorry to hear you were unable to sleep comfortably on your previous stay with us. We know that when you stay at a hotel sleep is so very important! We are just completing a brand new addition on our hotel...More

          Reviewed 17 April 2017

          We stayed two nights at the Best Western Franklin Square Inn this past weekend during a visit with our daughter, son-in-law and new grandson. The check in process was simple. The staff allowed us late check out. The breakfast exceeded our expectations. The eggs, the...More

          Review collected in partnership with Best Western
          Thank CamoCamera
          Response from Whitknee39, Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 18 April 2017

          Thank you so much for taking the time to review our hotel! We greatly appreciate your repeat business. I wanted to let you know that our construction is now finished! We have parking around our property as well as in the parking garage next door...More

          Reviewed 15 April 2017 via mobile

          My overall opinion is that our was just okay. Our room air conditioner was extremely loud. We could hear our next door neighbor snoring all night long which was quite irritating. The breakfast was decent. The parking was limited our car was hit some time...More

          Thank starfish59
          Response from Whitknee39, Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 17 April 2017

          I am so sorry to hear that your stay was so less than satisfactory. Thank you for bringing these things to our attention. Please know that we have maintenance staff that is available to come and look at/fix your air conditioner or any other issue....More

          Reviewed 15 April 2017

          Absolutely beautiful. Fantastic staff. Wonderful breakfast. Suite was superior. Will stay again. Highest recommendation. If you are in Troy, New York or in Albany I would highly recommend to you for business, weddings or pleasure.

          Review collected in partnership with Best Western
          Thank michelleoH6146ZC
          Response from Whitknee39, Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 17 April 2017

          Thank you for taking the time to review our hotel - we hope you are able to stay with su again in the future! Best Regards, Whitney P, AGM

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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$103 - US$269 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Best Western, Travelocity, Hotwire, Booking.com, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Franklin Square Inn Troy/Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Troy
          • Also Known As
          • Best Western Plus Franklin Square Inn Hotel Troy
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          Traveller (63)
          Room & Suite (14)
          Dining (3)
          Hotel & Grounds (47)
          Bathroom (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Sheila L
          Hello I'm looking to book hotel rooms with your place for my upcoming nuptials in Sept. 2017, what's the best way to inquire about that? Thanks.
          3 August 2016|
          Answer
          Response from whitestole | Reviewed this property |
          I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
          0
          Votes
          mrsd2fan
          Hi I can't find any info on parking. Do you know how much they charge per day? Thanks
          26 December 2014|
          Answer Show all 9 answers
          Response from BestWesternHotels | Property representative |
          Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
          0
          Votes
          Room Tips
          "Some rooms on floor 3 have views over a main intersection (see photo)"
          Read review
          "Chose a room at another hotel"
          Read review
          "book early and get a corner room"
          Read review
          "dont plan on taking a shower at 9 AM no hot water"
          Read review
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