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The Hotel at Turning Stone Resort

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The Hotel at Turning Stone Resort
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366 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Reviewed 5 March 2016 via mobile

We have been visiting this hotel and casino about once a month for the last 9 year. The rooms are clean and comfortable. Staff always very friendly. Housekeeping always happy to help if you need extra towels or robes or just about everything else. Valet service hit a rough spot but, seems they read the reviews and since has fixed...

Thank Cindy B
Canton, New York
Reviewed 1 March 2016

The room was very nice and was of superior quality......noise is a factor however at this facility.....I was kept awake a good deal of the night from people having normal level conversation in one of the adjoining rooms until 5 am.

Thank michaelpQ4022DW
Waverly, New York
Reviewed 22 February 2016

We reserved a king room to attend a concert. The room was nicely furnished and very roomy. I did noticed early in the day that I could hear the people in the rooms above us almost as if they were in the same room. Noticed there is an open vent on wall on wall above the bed in is placed...

Thank Denise D
Lansingburgh, New York, United States
Reviewed 12 February 2016

Took my first trip to Turning Stone last weekend, and had a wonderful time. Hotel was clean, well kept, not overly pricey --and gave you considerable bang for your buck. Plenty to do there, even in the middle of Winter. I'll be going back again!!!

1Thank Vito C
Syracuse, New York
Reviewed 2 February 2016

The room in the Tower was a king room. It was very nice and clean just not as exceptional as I thought it would be. You have a private elevator to the tower that you need your key to operate so it is very safe. The room had a nice bathroom, but my view was of the roof of the...

Thank G1743MRmichellep
East Stroudsburg, Pa
Reviewed 22 January 2016

We decided to take our anniversary trip in this area of upstate NY that we had never visited before. We figured the tower and Lodge were a little out of our budget and decided on the hotel. What a wonderful experience. From the time we arrived we felt pampered and appreciated. The room was quiet,clean,and beautiful. The staff was always...

1Thank Dooedd714
fulton, ny
Reviewed 18 January 2016 via mobile

We paid $249 with aarp discount for a Saturday night and the rugs and condition on the hall ways and elivator near repair. Room was very noisy could hear stuff from the room next to us and under us as well as noise from the hall way. Very small beds not even sure they were doubles...

1Thank dmart82
New Jersey
Reviewed 8 January 2016 via mobile

I have mixed feelings about this hotel because it's very nice on the exterior but then you get inside the rooms and its 2 double beds instead of queen which you get at most other hotels. It's better to get a room by yourself with 1 King and pay more than to share a room with someone and end up...

Thank Pengylove
Westmore, Vermont
Reviewed 6 January 2016

The hotel was fine, rooms were clean. People checking me in (Jeff) was very nice and accommodating. They do have valet parking (there is a small fee that I had reimbursed when I checked out). With the many restaurants within the property was very convenient for me. I was there as I had business locally and needed to stay over....

Thank Joan L
Barberton, OH
Reviewed 16 December 2015

Wonderful experience at the hotel. We got there late and had to hustle through the buffet. The food was quite good. The rooms were very clean and comfortable. Very nice place to stay and do little gambling in the casino. The elevators were a little hard to find, but I would definitely stay here again.

Thank MagicmanOH

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Region: United States > New York > Verona
Price Range: RM638 - RM1,693 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay in tower when possible”
 of 5 bubbles 287davisw, 29 Jan 2017 | Read review
“Go for the upgraded room if available!”
 of 5 bubbles B3571IFlisar, 16 Jan 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
 of 5 bubbles 43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
 of 5 bubbles CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
 of 5 bubbles marykC9790DY, 25 Aug 2016 | Read review
5 of 5