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The Tower at Turning Stone Resort

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Spa
Casino and Gambling
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Tennis Court
Laundry Service
Concierge
Banquet Room
Conference Facilities
Indoor pool
Shuttle Bus Service
Non-Smoking Hotel
Heated pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Great View
Mid-range
Hotel links
Visit hotel website
Affiliate website
Special Price:Super Saver Promotion
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
15Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
572Reviews
95Photos
5Q+A
100Room tips
Traveller rating
  • 237
  • 200
  • 85
  • 33
  • 17
Time of year
Traveller type
Language
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  • English
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Stayed in the Tower, in a Jr. suite. Room 1100. It was a corner room, very clean, very large. The heating system was a little off. The sitting room was way too hot, and the bedroom was freezing. Only one thermostat. Was disappointed to have my bottle of champagne that I
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Response from kevinvaillancourt, Manager at The Tower at Turning Stone Resort
Responded 2 days ago
Thank you very much for your review. We would like to let you know that there are two thermostats in the Junior Suites: one in the bedroom, the other in the living area. That could explain the variance in temperatures. Other than that we are glad you enjoyed your stay with us. Please return soon.
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the Tower has 20 floors of rooms and the 21st floor is for the steak Restaurant.
When I told the Asst. Director of housekeeping my needs and wants she was all to happy to help beyond my expectations. Including checking with the concierge so I didn't have to wait on a long line.
T
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Response from kevinvaillancourt, Manager at The Tower at Turning Stone Resort
Responded 26 Oct 2018
Hi Tara. Thank you so much for the very nice review. We hope to see you soon.
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Stayed here for Anniversary trip. Rooms were nice, clean
We stayed in the tower area. Next time would like to stay at the lodge.Steak house was great as the show that we saw. Lots to do.
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I have been to many casinos in the region by far this is best place to go rooms are expensive but there is so much to do within the casino besides gambling. You can go to a club get something to eat biggest bingo hall in USA..... BARS GALORE!! BUFFET IS great valley parking
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Response from kevinvaillancourt, Manager at The Tower at Turning Stone Resort
Responded 17 Oct 2018
Thank you so much for your great review! Please come back soon.
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Spent a summer evening with my aunt and mom for a night away. We had a comped room in the tower. Room was nice. Everything was clean and fresh. We enjoyed watching a storm roll in over the hills from our hig floor room. Ate at emeralds food is always consistently good. We spe
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Photo provided by managementThe Tower at Turning Stone Resort
Photo provided by managementThe Tower at Turning Stone Resort
Tower King
super comfortable bed
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1234569
Hi, I booked a room in the Junior Suite in the Tower and I was just wondering if you had any pictures you could send me? The only picture Turning Stone has is one of the living room. Thanks!
sorry no pictures
0 votes
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what time does pool open and close - not the lap pool but the one for kids and families and is there places to sit around pool to visit?
I don't know! We didn't use. Call the front desk
-1 votes
What time does the pool open and close
I want to say it opens at 8am in the tower and closes at 10pm. I think the hotel pool is open 8am until 9pm.
0 votes
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Some reviews say their rooms smelled like cigarette smoke and others did not mention it at all. I am staying with my daughter for a concert in February and neither or us would be able to stay in a room that smelled of smoke. Could someone give feedback on this issue? Right now there are no other rooms available on the property for the weekend we will be there so I cannot request a change.
first time that we had stayed here. no smell of smoke. when you check in tell them and i'm sure they would give you a good room. have fun. hope i helped
0 votes
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Is the pool and hot tub opened to all guest of the Tower?
There are two pool/hot tub options available for both Hotel and Tower guests. The Tower Fitness Center offers a lap pool and hot tub for a small daily fee. The daily fee entitles our guests to access to the entire Fitness Center. The Hotel offers a complimentary family pool and hot tub.
0 votes
"I was on the 11th floor and I heard 14 is also great."
"High floors offer beautiful views!"
"We had a view of the entertainment complex roof from our room, but not a big deal as we were not in the room much. Hunt for deals."
"High floors have great view, and south side rooms are quieter"
"There are 2 places there to stay and in the same casino. I prefer to stay in the "Towers"."
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PRICE RANGE
US$64 - US$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tower at turning stone hotel verona
LOCATION
United StatesNew YorkVerona
NUMBER OF ROOMS
266
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