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The Tower at Turning Stone Resort

Certificate of Excellence
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04/06/2017 05/06/2017
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The Tower at Turning Stone Resort
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511 Reviews from our TripAdvisor Community

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Showing 510: English reviews
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Reviewed 4 days ago NEW

We were invited to attend a wedding at Turning Stone Resort. We decided to stay at the last minute, but the amazing reservation desk was able to find us a room for two nights in The Tower. Our room was very nice and met all of our needs. We stayed for two nights and ask that our room not be...

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Helpful?
Thank Kasey P
kevinvaillancourt, Manager at The Tower at Turning Stone Resort, responded to this review

Hi Kasey. Thank you for staying with us. We are very pleased that you enjoyed your visit.

Mount Olive, Illinois
Reviewed 5 days ago NEW

We stayed two nights in the Tower at Turning Stone Resort Casino. The room was a corner location and therefore was larger than the other rooms. Good thing, because it was the size of a typical motel room. For the price we paid it should have been roomier. It was a nice room, clean and a comfortable bed. The bathroom...

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Helpful?
Thank larry l
kevinvaillancourt, Manager at The Tower at Turning Stone Resort, responded to this review

Larry, thank you so much for your review. While most of our Tower rooms are around 410 sq ft, there may be a few that are a bit different because of their location. Should you decide to return we would be happy to note your preference for a larger room.

Fulton, New York
Reviewed 6 days ago NEWvia mobile

Stellar accommodations and the view of the countryside from the 18th floor is spectacular. Rooms are clean and well appointed. We were very comfortable and would be pleased to recommend the Tower and Casino to anyone.

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Helpful?
1Thank Robert-C-1943
kevinvaillancourt, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you, Robert! We are very pleased that you enjoyed your stay with us.

Amsterdam, New York
Reviewed 1 week ago

We have recently returned to going to Turning Stone Casino verses the Rivers Casino. Since we both enjoy gambling, we spend the night @ the Tower. Moderately priced considering the convenience to the restaurants, tables and slots.

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Helpful?
Thank Richard D
kevinvaillancourt, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you, Richard. We are very happy that you enjoyed your stay with us.

New York
Reviewed 1 week ago

First of good things first- nice room, clean, nice pool, great Jacuzzi, spa, nice woman that runs it, Lisa. Nice fitness center and close access to casino amenities, great shower, cool room. Issues- for 300 dollars I expect friendly people at check in, instead of money grabbing unfriendly people. I also expect how was your stay at the end. Seems...

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Helpful?
Thank chefIrene
kevinvaillancourt, Manager at The Tower at Turning Stone Resort, responded to this review

We thank you very much for your review. While it seems that you enjoyed the resort as a whole, we are concerned about your experience during check-in and check-out. That is definitely not a part of our service standards. If you could please provide additional detail to our Front Desk Manager, Kim Lane, at your convenience it would be greatly...

Auburn, New York
Reviewed 4 weeks ago

I love staying at the Turning Stone Resort! I love the variety of slots and table games and especially like the rewards they give you for playing there. The rooms are always clean and beds are very comfortable. They also have a great selection of restaurants to satisfy any taste.

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Helpful?
1Thank Cindy S
Reviewed 14 March 2017 via mobile

Great stay! clean and beautiful room, great food, good music, fun shopping, gaming ....Didn't win but great time! Great headliners, great drink service, always a great time there! Staff is always friendly and helpful!

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Helpful?
Thank Carol Z
Buffalo, New York
Reviewed 1 March 2017 via mobile

Myself and my husband went here for my birthday to see Brad Paisley. The concert venue itself was great-not too crowded/not a bad seat in the house. The rest however...check in we were told on the phone was at 3. We got there at 4 and told our room wasn't ready and check in is actually 3-6! We walked over...

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Helpful?
1Thank Stella12b
Cropseyville, New York
Reviewed 16 February 2017 via mobile

Big money great food outrageous entertainment had a great time and so close to the big time gambling hotel room was complete and comfortable there separate smoking casino great for the nonsmoking ease to get in a poker game slots little or no waiting and that was on Saturday day and nite love this place and will be back again...

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Helpful?
Thank renchopper
Hudson River Valley, New York
Reviewed 15 February 2017 via mobile

We stayed on the 10th floor of the tower. The rooms are updated, clean and comfortable. The pillows were soft for our preference. They have a turndown service in the early evening. A dozen Opals candies were complimentary for the holiday. Enjoyed ourselves and hit a nice jackpot for our anniversary too! We also tried an hour golf clinic nearby...

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Helpful?
Thank krryan24

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Number of rooms: 266
Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Tower at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Tower at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are larger, but not large. The Lodge has larger rooms (suites).”
larryl641, 22 May 2017 | Read review
“Ask for a corner room on a higher floor - they have recently been remodeled”
richardd909, 16 May 2017 | Read review
“bring ear plugs to sleep”
V9940CMteresac, 28 Dec 2016 | Read review
“Higher floors and ask for a new room!”
G1743MRmichellep, 17 Oct 2016 | Read review
“Get an upper level floor to get a better view of the countryside. We had a lower level room and got to see lots of maintenance equipment.”
MrSilk, 18 Sep 2016 | Read review
5 of 5