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This is our second stay at The Lodge and it did not disappoint. The room is large and very well appointed. The bed is very comfortable and in a separate room from a spacious sitting area. The bathroom and dressing areas also offer plenty of...More
My wife and I went away for Valentines day weekend and had a fantastic time. Check was a breeze very smooth and our room was ready on time so no issues there. We had a VIP suite with a fireplace and a separate loving room....More
My wife and I stay at The Lodge every year for our anniversary. This year we booked back in December for a valentine's weekend and concert at the event center.
As usual the reception on drive up was outstanding. Check-in looked like it was going...More
4 Thank David R
Response from TS_Management, Manager at The Lodge at Turning StoneResponded 23 February 2014
We understand that you have recently spoken with our Front Office Manager, Nicolas Marquez. We were very disappointed to learn about the miscommunication regarding the evening's chocolate event, including how it was handled upon your arrival. Feedback such as yours is very important and we...More
First time staying here and I have never had better service - ever. The only hiccup was that we had to wait about 30 minutes for our room, even though we arrived at 4:30 ( check-in is at 3). But they offered my wife and...More
We decided to book this hotel after a full day at the Syracuse mall. Being Valentines day thought we'd top off the day with some gaming at Turning Stone Casino and stay at their premier hotel. It was not a mistake. The room rate is...More