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I have stayed here many times and can honestly say any negative reviews are just crazy. I am a Spire Elite reward member staying over 70 nights a year in IHG hotels and this one is very good! Very attentive and friendly staff, clean common...More
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 5 January 2018
You sir..... just made a GM'S day!!!!
Thank you for that very kind review.
We had a group room block for our daughters engagement party. We were meeting our daughters future in-laws for the first time as well as many in the wedding party who also stayed here. This was their first time to our city and wanted to...More
Thank Karen D
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 23 August 2017
Thank you so much for your fives star review on our Holiday Inn Express & Suites located in Rochester/Victor, NY!
We look forward to your next visit as we are renovating to the newest prototype of Holiday Inn Express & Suites, Formula Blue!
One night stay with 2 kids.
Hotel is undergoing some construction but that is not my gripe here. Hotel was rather dirty, I u see stand it might be harder to keep main areas clean with the construction but they should do better than they...More
1 Thank michaelscully
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 22 December 2017
Just when you enter front lobby already gave you a pleasant fresh scent so it was a good sign when we were checking in. Staff were nice. We did not get our early check in request even as an IHG loyal member due to that...More
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 7 November 2017
Well thank you for the kind review, we loved having you and your families stay with us...I'll look into our breakfast issues...but in the meantime, were glad you enjoyed out fine property.
Bus load of guys come in with a promise of a complimentary hospitality room. Arrived and they put us in the breakfast area. Really? They lured us in then rented it out! Then st 3am told us we couldn't leave coolers we brought because they...More
1 Thank guldy58
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 15 October 2017
Were very sorry that your hospitality room was not meet with your expectations.