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The Westin Turtle Bay Resort & Spa, Mauritius

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The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
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857 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Turtle Bay Resort & Spa, Mauritius
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Showing 594: English reviews
Los Angeles, California
Reviewed 3 weeks ago

1st time in Mauritius and everything was great. Suite with huge terrace! All confort: mattress excellent, AC perfect, shower top... Spa: I get 2 different massages, 50 min each for 2,800 MUR each and I asked only the back and the legs, a Dream! I take the half board and the food and service was excellent The beach was ok...

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Helpful?
Thank Nathalie C
Kent
Reviewed 3 weeks ago

We stayed at the Westin in November, a peak time for Mauritius, yet the Westin always felt calm and spacious with loads of sun beds and availability. The staff are fantastic and very friendly. Rooms are also beautiful. If you need anything just ask for it and you'll have it.

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Thank emilyroseg
Epsom, United Kingdom
Reviewed 3 weeks ago via mobile

The Westin is incredible in so many ways.. Today is our last day and we have been very happy with our two week stay. The staff are very attentive, kind and seek your feedback throughout your stay - they will go out of their way to provide you with anything you need, you just need to ask. During our heavenly...

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6Thank EWRIGHT2604
Istanbul, Turkey
Reviewed 3 weeks ago

We stayed in room 103 in February 2017. The hotel lived up to all expectations, with lovely food and very friendly and attentive staff. The pool was fantastic. We went for premium all inclusive which helps with overall cost of drinks but doesn't include all the fine dining restaurants which, however, were excellent. Highly recommended if you want a lovely...

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Thank Mark B
Reviewed 4 weeks ago

We spent 11 nights in the Westin Turtle, it is a great hotel, clean rooms, great pool and bach side, lovely breakfast with many options to chose from, the staff is extremely helpful and friendly, unfortunately i had the limit to only give 5 starts here - i easily would have given more :-). Thanks for all your efforts and...

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Thank Stephan B
Warsaw, Poland
Reviewed 4 weeks ago

We stayed here 7 days in ocean view room. The hotel is well maintained, clean and pretty big. Our room was extra spacious with huge bathroom connected to living room. There is an adult only area with separate infinity pool which was a perfect option for us. The food was rather average, nothing special and breakfasts were all the same,...

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1Thank Tomto147
Reviewed 4 weeks ago

Excellent location with fantastic views around the hotel. Brilliant WI-FI throughout the hotel. Very warm friendly staff who can't do enough for you. Very clean & stands up to 5* quality. Would recommend to anyone & will certainly be coming back here !!!

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1Thank Amratlal P
Reviewed 4 weeks ago via mobile

Richi the pool towel person spoilt our entire holiday. He harassed us for pool towels the entire stay. On the last day he insisted that we took towels from him and did not return it to him. We had not even visited the pool !!! Really spoilt our visit !!!

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2Thank veds2015
Shivanee B, Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Veds2015 Thank you for staying with us and sharing your review. I understand that your stay was not what you expected especially regarding our beach towels procedure. Please send me an email to tristan.dechalain@westin.com so I can respond directly to you. Regards Tristan de Chalain

Hertfordshire
Reviewed 4 weeks ago

I cannot believe some of these very negative reviews of the staff and service at this hotel. We have just returned from a 12 day stay and found the vast majority of the large number of staff could not have been more friendly or helpful. The location and grounds are idyllic and our was room excellent. We found the buffet...

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1Thank Digswell
Johannesburg, South Africa
Reviewed 4 weeks ago

the original hotel burnt down a few years ago and was rebuilt as the Westin, the manager (Smita), the chefs, the staff are always there to assist with all that you may need, not much thoug as the hotel caters for all your needs. well done guys n gals

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1Thank shaneybux

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: RM1,050 - RM2,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Family Hotel in Balaclava
#3 Spa Hotel in Balaclava
#3 Luxury Hotel in Balaclava
#3 Romantic Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
97 questions
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Manchester, United Kingdom
over a year ago
Worksop, England, United Kingdom
Mauritius
4 months ago

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Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next time I will choos an upstairs room with a better view of the ocean.”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for a room near the main building and on the beach.”
 of 5 bubbles travakrk, 9 Mar 2017 | Read review
“Get the SPG card to get an upgrade”
 of 5 bubbles nathaliecZ8867ER, 7 Mar 2017 | Read review
“All the rooms are lovely.”
 of 5 bubbles emilyroseg, 6 Mar 2017 | Read review
“Ocean view apartments are the best option I think”
 of 5 bubbles B5104KKmarkb, 3 Mar 2017 | Read review
5 of 5