We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Turtle Bay Resort & Spa, Mauritius

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

858 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Turtle Bay Resort & Spa, Mauritius
See the most recent reviews
Showing 594: English reviews
Paris, France
Reviewed 26 February 2016 via mobile

We stayed there for a week in July 2015. Huge resort with nice swimming pools and good restaurants. Buffet breakfast and dinner are amazing, a lot of choices and really good quality. Staff is nice. We stayed at two other hotels in Mauritius and the Westin was by far the best for food. Kids club facilities are really nice too,...

 Report
Helpful?
Thank mimimoonlight
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear mimimoonlight , I thank you for this wonderful feedback. I am truly happy to hear that we have exceeded your expectations in terms of high standards of service. We are trying very hard to be your Home from Home when visiting our Resort, something we seem to be getting right!!..... All Westin Associates is looking forward to welcome you...

London, United Kingdom
Reviewed 22 February 2016

We stayed for 14 nights from mid-end January and loved it. Service: Staff are lovely, they literally could not do enough to ensure you had a great time, especially in the Seasons Tastes restaurant and at the concierge's desk. We were touched that the concierge sent us a bottle of complimentary fizz to enjoy in our room and want to...

 Report
Helpful?
2Thank DC2008London
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear DC2008London , It is heart-warming to read reviews of our satisfied guests. Thank you for taking time to share your experience of staying with us on line. We are so pleased your stay was enjoyable and that you found our amazing beach , good food , nice restaurants ,the accommodation and other amenities to your liking. It is especially...

Guangzhou, China
Reviewed 18 February 2016

From check in to check out we had a special and memorable experience to celebrate my birthday. Everything including the management, service, and facilities had exceeded our expectations. The hotel was located on a beautiful part of turtle bay with gorgeous beaches and sunset. The pools were very well kept and were at the perfect temperature overlooking the beaches. There...

 Report
Helpful?
2Thank Ashwin B
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Ashwin B , First and foremost, kindly allow us to thank you both for this amazing, heart-touching feedback. It is of immense pleasure to see that you had an enjoyable and memorable stay with us. It was definitely of great privilege to have you all at The Westin Turtle Bay Resort &Spa ,Mauritius ! We are thrilled to read...

London, United Kingdom
Reviewed 14 February 2016 via mobile

Very nice setting and pool areas are outstanding. However, slightly marred by regular visits of stray dogs and cats which come into the pool area (and even the restaurant) from the beach. A hotel of this standard really needs to sort this out.

 Report
Helpful?
3Thank philfogg16
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear philfogg16 , Following your comments in reference to your recent stay at the Westin Turtle Bay Resort &Spa ,Mauritius . we are deeply sorry to read that this one did not meet your expectations. Be assured that your remarks were transmitted to undertake the necessary improvement measures. We hope that despite your mixed feelings, we will have the opportunity...

Warsaw, Poland
Reviewed 14 February 2016

I spend one night in the resort and I was pretty satisfied. Hotel is managed according to best practices and meets the highest international standard. If you are looking for tranquility Westin Turtle Bay Resort seems to be a perfect place for you. The resort is located directly on the stunning natural beach in a tranquil spot in the famous...

 Report
Helpful?
Thank T0urist7
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear T0urist7, We thank you for sharing your experience following you recent stay at the Westin Turtle Bay Resort &Spa ,Mauritius . We are delighted to read that you enjoyed it a lot and look forward to welcoming you back. Be Well , Roman Goetsch General Manager .

Karon
Reviewed 10 February 2016

I have just returned from a 9-night stay at the Westin Turtle Bay Resort & Spa where I had a very relaxing time and received first-class service from the very attentive staff. The hotel location is ideal for those wanting a quiet break, it is one of about six luxury hotels set around the bay. Although the beach is not...

 Report
Helpful?
1Thank John K
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear John K , It was a delight to read your positive review further to your stay at The Westin Turtle Bay Resort &Spa ,Mauritius . Our Associates take great pride in contributing to our valued guests’ experience to make it one to remember, and we thank you for mentioning their friendliness and professionalism. Please be assured that your compliments...

Liverpool, United Kingdom
Reviewed 6 February 2016

Having spent two weeks cruising the Indian Ocean we spent a few days relaxing on terra firma at this hotel. It was the icing on the cake. Although not not flawless it was pretty nearly. Our room was clean, well equipped and a minor problem sorted with alacrity and pleasantness. The food was good, especially in the speciality restaurants. Though...

 Report
Helpful?
1Thank Wirralwanderer_12
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Wirralwanderer_12 , Thank you for taking the time to share this brilliant review of your recent stay. I am very proud that you chose to spend this very special time with us here at The Westin Turtle Bay Resort &Spa, Mauritius , it was an absolute pleasure to have you with us and I’m glad that we could make...

Leicester, United Kingdom
Reviewed 6 February 2016

Not everyone values the same things about certain hotels, but I value a well looked after property, nice quality furniture and a high standard of fittings used in the rooms. Nice bed sheets, smiling staff who are genuine and who don't loiter for tips making you feel uncomfortable. This is the first hotel I have stayed at where the WIFI...

 Report
Helpful?
1Thank Anil K
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Anil K , Thank you for sharing your review of The Westin Turtle Bay Resort &Spa Mauritius. I am delighted to learn that your experience staying with us at The Westin Turtle Bay Resort &Spa reached your high expectations, from arrival right through to departure. I was particularly pleased to read your comments regarding our associates and 5 star...

Mumbai (Bombay), India
Reviewed 6 February 2016 via mobile

Stayed for 4 nights had a great time ..especially the water sports wind surfing ...the location is great ..thanks devan for making our stay so comfortable....only suggestion could be improve the breakfast menu for Indians very limited choice ( especially for vegetarians)... Had great time

 Report
Helpful?
Thank swetasantu
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear swetasantu , Thank you for this excellent review of your stay at The Westin Turtle Bay Resort &Spa ,Mauritius . It gives me great pleasure to know that you had an enjoyable stay with us. Your kind appreciation will motivate each and everyone to continue to serve our guest with passion. It has been our pleasure to look after...

Wolverhampton, United Kingdom
Reviewed 5 February 2016

Lovely spot, great people, wonderful holiday but appalling management. What makes a five star hotel five stars? Facilities or service? Service of course! From having to wait three hours for a room at check-in in a half empty hotel, to turning up for a pre-arranged dinner for two in their Ocean Vista private dining location to find they had forgotten...

 Report
Helpful?
4Thank Nigel C

1,726 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1132)
Viewed
Dining (75)
Viewed
Pool/Beach Area (198)
Viewed
View from Room (35)
Viewed
Hotel & Grounds (136)
Viewed
Room/Suite (100)
Viewed
Family/Play Areas (3)
Viewed
Bathroom (22)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (561)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (485)
Viewed
Amenities (106)
Viewed
Beach (19)
Viewed
Deluxe Room with Sea View (78)
Viewed
Heavenly Suite with Sea View (86)
Viewed
Pool (16)
Viewed
Reflections Wisper Pool (13)
Viewed
Dining (109)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (109)
Viewed
Hotel & Grounds (27)
Viewed
Pool/Beach Area (18)
Viewed
Room/Suite (35)
Viewed
Dining (20)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Balaclava
0.1 km away
The Oberoi, Mauritius
The Oberoi, Mauritius
#1 of 8 in Pointe Aux Piments
1,383 reviews
0.6 km away
Maritim Resort & Spa Mauritius
0.9 km away
InterContinental Mauritius Resort Balaclava Fort
Show Prices
Show Prices
Show Prices
0.3 km away
Angsana Balaclava Mauritius
46.7 km away
LUX* Le Morne
LUX* Le Morne
#1 of 12 in Le Morne
4,292 reviews
28.8 km away
Hilton Mauritius Resort & Spa
Hilton Mauritius Resort & Spa
#5 of 17 in Flic En Flac
2,235 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: RM1,035 - RM2,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Cheap Tickets, HotelsClick, HotelQuickly, Agoda, Priceline and TripOnline SA so you can book your The Westin Turtle Bay Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Family Hotel in Balaclava
#3 Luxury Hotel in Balaclava
#3 Romantic Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
#3 Spa Hotel in Balaclava
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
97 questions
Ask a question
Manchester, United Kingdom
over a year ago
Worksop, England, United Kingdom
Mauritius
4 months ago

See all questions (97)

Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next time I will choos an upstairs room with a better view of the ocean.”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for a room near the main building and on the beach.”
 of 5 bubbles travakrk, 9 Mar 2017 | Read review
“Get the SPG card to get an upgrade”
 of 5 bubbles nathaliecZ8867ER, 7 Mar 2017 | Read review
“All the rooms are lovely.”
 of 5 bubbles emilyroseg, 6 Mar 2017 | Read review
“Ocean view apartments are the best option I think”
 of 5 bubbles B5104KKmarkb, 3 Mar 2017 | Read review
5 of 5