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InterContinental Mauritius Resort Balaclava Fort

Expedia.comUS$254*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$386*
US$254*
Great Deal
US$265*
US$266*
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InterContinental Mauritius Resort Balaclava Fort
InterContinental Mauritius Resort Balaclava Fort
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2,576 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mauritius Resort Balaclava Fort
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Showing 1,680: English reviews
Johannesburg, South Africa
Reviewed 6 June 2015

I loved the entire experience at the Intercontinental, however was overwhelmed by how badly some of the staff were treated by some of the Patron's. I witnessed two Indian men bullying a young, local staff member and it made me absolutely cringe, and sick to my stomach at Segula restaurant. I would love to see this behaviour as intolerable, and...

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Helpful?
1Thank Raeesa1977
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Raeesa1977, Thank you for taking the time to review our resort and your experience during your stay with us. We take guest interation with our guests incredibly seriously, the well being of our team members is incredibly important to us. Please do contact us directly via info.icmauritius@ihg.com to please give some more feedback on the event that you saw...

Mumbai (Bombay), India
Reviewed 5 June 2015 via mobile

It was an amazing experience to stay at hotel Intercontinental Mauritius. Very friendly staff right from the concierge, reception, restaurants to housekeeping! Beautiful hotel with Spacious rooms which are sea facing and lovely landscape! Have to make special mention of restaurant staff like Reena, Kitty, Chefs like Danhawoo, Jayawantee and Harshmani! Arun and Atish from concierge and Drivers Like Pravin...

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Helpful?
1Thank hqGarde
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear hqGarde, Thank you for your review of our resort and for sharing your experience with us. As hoteliers it is incredibly satisfying to see that the resort and our team members were able to exceed your expectations. Your thoughts will be shared with Reena, Kitty, Danhawoo, Jayawantee, Harshmani, Arun, Atish, Pravin, your review will also be posted in our...

Bengaluru, India
Reviewed 4 June 2015 via mobile

We had an almost perfect holiday at this resort. I had two young kids and the hotel management took special care to ensure we were comfortable. Breathtaking sunsets...beautiful landscaping and some lovely views ( we even sighted dolphins one morning from one of the platforms overlooking the sea!)...this resort has it all. Food is fantastic and caters to all cuisines....

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Helpful?
Thank Ridhimaa R
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Ridhimaa R, Thank you for your review and for taking the time to share the experience you had when staying with us here at our resort. As you were able to experience, we work incredibly hard to cater to all of our guests needs especially for families. We are very fortunate to have forty family rooms for guests to...

London
Reviewed 4 June 2015

FACILITIES: Great facilities - rooms are spacious with large bathrooms and great views if get a sea room. 2 swimming pools which are well maintained and Poll bar in one of the pools. And obviously the beach FOOD: Good choice of food - including speciality restaurants, e,g, seafood, Indian and Asia as well as buffet

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Helpful?
Thank sbs2lc1
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear sbs2lc1, Thank you very much for your very positive comments about your stay with us, it is very satisfying to see that our resort as well as our service exceeded your expectations. On behalf of the entire team we look forward to welcoming you back in the very near future. Warmest Regards, Michael Janssen General Manager InterContinental Mauritius Resort...

Cape Town, South Africa
Reviewed 3 June 2015

I recently spent 10 days at the Intercontinental on a business trip to Mauritius. Being an IHG member, I upgraded to the presidential suite, which was absolutely exceptional. I found the room, layout and furnishings luxurious and superb and the housekeeping standards in keeping with the finest 5 star luxury expectations (above expectations actually, as I quickly realized that any...

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Helpful?
1Thank The_Waterboy01
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Charles, Thank you for taking the time to leave such a comprehensive review of our resort. As hoteliers it is very satisfying to hear that the resort and also the team were able to exceed your expectations and that we were able to create a memorable stay for one of our esteemed IHG members. As you were able to...

Noida, India
Reviewed 3 June 2015

We stayed here @ beachfront room no 1915 for our honemoon in May 2015. It was beautiful experience and all those things which were promised at the time of booking by our agent were pleasantly serviced. Room view was nice and it was properly managed with all amenties. on our arrival we were hosted by beautiful customer relation officer "Honorine"...

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Helpful?
2Thank ankur243
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear ankur243. Thank you for your review of our resort. I am very happy to hear that the resort and the team were able to be part of such a special moment for you. Your comments will be shared with Honorine, Jessica and Ravi together with being posted in our Heart of House for all of our team members to...

New Delhi
Reviewed 2 June 2015

We stayed at this property during the last week of May, and thoroughly enjoyed our stay here, thanks mainly to the weather, and vegeterian Indian fare available both during the breakfast and dinner...... One of the very few hotels in Mauritius, offering fine dining Indian cuisine as well. The staff was quite polite and went out of the way to...

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Helpful?
3Thank InderKM
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear InderKM, Thank you for your review of our resort, we are very fortunate to have an expat team of chefs at Veda restaurant who specialise in cuisine from across the Indian Sub Continent. Thank you for your comments about our beach, we work very hard to maintain the beach and have had very positive comments from many of our...

Chandigarh, India
Reviewed 2 June 2015

I was here with family from 24to 30 May. Excellent hospitality. The staff is polite and prompt. Food is great with a huge spread on buffets. Great view from rooms. Lots of activities.The indian cook was excellent. only one drawback , the spa lady i think her name was karen was impolite and pushy. but on the whole a great...

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Helpful?
1Thank HHimanis
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear HHimanis, Thank you for taking the time to review our property and for your very valuable feedback on your stay. We work hard to cater to the needs of our guests be in Food & Beverage, Recreation and our service. On behalf of the entire team and I we look forward to welcoming you back in the very near...

Huddersfield, United Kingdom
Reviewed 1 June 2015

My wife & I stayed for 14 nights to celebrate our 40th Wedding Anniversary. Check in on arrival was chaotic as we had to wait over 2 hrs for our room to be allocated. Overall the hotel was value for money but lacked management direction. The food was OK but the main dining room Senso was very disorganised. Tables not...

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Helpful?
1Thank Michael R
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Michael R, Thank you for taking the time to review our resort after your stay with us. I am very sorry to hear that there was some confusion during your check in process, on occasion we have our guests stay longer in their rooms to enjoy the facilities which might have slowed down your check in process. Please do...

Reviewed 1 June 2015 via mobile

I came on 31 May 2015 at 6.30 pm we where not given any welcome drink We went straight for dinner at 7 pm in the dinner all VEG n NONVEG food where not tag properly We asked the staff they r telling veg After a while we asked other staff he is telling it is NONVEG we had a...

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Helpful?
1Thank jeetu j
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear jeetu j, Thank you for sharing your thoughts on your stay at our resort. We will ensure to review the products and services that we offer our guests moving forward. We work hard to listen to the requests of our guests and look forward to welcoming you back again in the very near future. Warmest Regards, Michael Janssen InterContinental...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 

Additional Information about InterContinental Mauritius Resort Balaclava Fort

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: RM871 - RM2,004 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
Hotel Style:
#4 Romantic Hotel in Balaclava
#4 Family Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
#5 Luxury Hotel in Balaclava
#5 Spa Hotel in Balaclava
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Here's what travellers have asked, with answers from InterContinental Mauritius Resort Balaclava Fort staff and other travellers.
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Questions? Get answers from InterContinental Mauritius Resort Balaclava Fort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The jacuzzi suite was as good as any in the Maldives”
vickimB4722MJ, 21 Apr 2017 | Read review
“There are no lifts. Ground floor rooms are best for families and guests with restricted mobility. Jacuzzi suites are great”
derekh532, 19 Apr 2017 | Read review
“sea facing rooms are the best”
vickygor, 17 Apr 2017 | Read review
“look for rooms which are close to all the facilities”
nazgul5, 9 Apr 2017 | Read review
“ground floor rooms are preferable”
vishal1700, 1 Apr 2017 | Read review
5 of 5
Expedia.com
US$254* /night
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InterContinentalUS$266
TripAdvisorUS$254
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Prices are for 1 room, 2 adults
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