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InterContinental Mauritius Resort Balaclava Fort

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InterContinental Mauritius Resort Balaclava Fort
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2,530 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mauritius Resort Balaclava Fort
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Showing 1,654: English reviews
Quatre Bornes
Reviewed 19 April 2015

The beach with lagoons is really exotic and beautiful. Rooms are good but over stuffed with furnitures. Option to choose from 5 restaurants to have food of choice, friendly staffs, pool side services and activities. I strongly recommend to keep this hotel in list while planning.

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Helpful?
3Thank PradeepSenapati
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear PradeepSenapati, Your review is very important to us. It is very valuable to gain you feedback regarding our guest rooms; we have taken steps to remove certain features from our rooms to ensure that guests can enjoy the ample space provided. I am happy to see that you enjoyed our dining options, we are very fortunate to have chefs...

Reviewed 18 April 2015

What a stunning property! We went here for a romantic unwinding 7 day holiday! The Resort is amazing and a perfect getaway for Couples! We stayed in the Jacuzzi Suite which was absolutely beautiful and spacious with brilliant views of the Sea! The bathrooms are huge and the brilliant Jacuzzi deck & sea facing terrace attached to our room..all spoke...

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Helpful?
1Thank Swatijd
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Swatijd, Thank you very much for your review of our hotel, it is very gratifying to hear that our hospitality exceeded your expectations; this is the top accolade we can receive as hoteliers. As you were able to experience during your stay, we have worked hard to ensure that the property maintains the charm of the bay of Balaclava....

Port Louis District
Reviewed 16 April 2015

It was my second stay at the hotel. I have spent unforgettable moments there; having a drink near the pool bar and watching the sunset. It was fantastic! The foods were very good. We had a great choice for the buffet and at other restaurants. The staffs were friendly and always keen to meet our special requests. We met a...

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Helpful?
2Thank Mary Jane V
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Mary Jane V, Thank you very much for taking the time to review our hotel and for spending Easter at the hotel. I will pass on your comments to the team at our Yuj spa, as well as to Poonam. I will also post your review in the Heart of House to ensure that my entire team can see...

Luxembourg City, Luxembourg
Reviewed 16 April 2015

The hotel was fanstastic and the food varities in the restaurants were excellent. Room was spacious and facilities were clean and in very good state. The staff were very friendly and always keen to help. We were disappointed on arrival, however, to find out that the hotel was fully booked, despite our booking confirmation and they put us up in...

Review collected in partnership with Amoma.com
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Helpful?
Thank Mirza Asif B
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Mirza Asif B Thank you very much for taking the time to review our hotel, It is always a pleasure to hear that both our service and guest facilities exceeded the expectations of our guests. Please do accept my apologies in regards to moving hotel during your stay. On behalf of the entire team we thank you for your...

London, United Kingdom
Reviewed 15 April 2015 via mobile

This for me has got to be one of the most exceptional experience I've had in the amazing Intercontinental Balaclava Mauritius, it all started in London even before we got to Mauritius when we were contacted by Head Concierge Kevin confirming our date of arrival and transport from the airport to the hotel.we arrived at the property at 8am.first impression...

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Helpful?
1Thank stanleyblackmore
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Mr. Blackmore, Indeed it was a pleasure to have you as our guest, Kevin and the team work incredibly hard on a daily basis to please all of our guests. I will ensure to pass on your very thoughtful comments to him, as well as to Luke, Herve, Nitin and Smitta. I am very happy to hear that you...

Sydney, Australia
Reviewed 15 April 2015

This hotel... I have no words for. It has EVERYTHING and IS SO BIG!! If you google pictures, the pictures won't do justice, it's a must see in real life and looks better than in the pictures! Great rooms, fantastic views, great food, activites galore, souvenirs, pool bar.. The list goes on! My partner has already been there three times...

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Helpful?
1Thank Orissa A
Reviewed 14 April 2015

I was on my honeymoon while staying here...the hotel staff was very warm and the service was like expected...one should look for their jacuzzi rooms if planning a stay here...with a private beach it was certainly a good choice

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Helpful?
1Thank Hemant S
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Hamant S, Thank you for taking the time to share with us your holiday experience and we are delighted that you enjoyed your stay in our resort. I am very happy to see that my team went above and beyond your expectations. Indeed our Jacuzzi rooms are a feature that many guests enjoy thoroughly. We are very fortunate that...

Reviewed 13 April 2015 via mobile

As the title suggests paradise on earth intercontinental mauritius is a great place from staff to ambience to food everything is at its best.starting from checkin we were taken by very good care by miss honorine jolly, she explained about resort our room with excellent way. I must name Mr Herve the great manager and great man. He always took...

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Helpful?
2Thank dipankark2014
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear dipanark2014, Thank you very much for your review of our hotel. To see that you enjoyed the experience that my team work hard towards on a daily basis gives great pride to the entire team. I will ensure to pass on your very positive thoughts to Ms Maya & Mr. Herve as well as sharing your review in our...

Singapore, Singapore
Reviewed 13 April 2015 via mobile

The hotel service was horrible from day 1. I was there for 3 days 2 nights with my family. Firstly we weren't served welcome drink. one room that was given to us had a faulty air conditioning, that kept giving a foul smell. When asked for a change. It took them one whole day to get us shifted to a...

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Helpful?
3Thank Sharmishtha K
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Sharmishtha K, Thank you very much for taking the time to review our resort. I am very sorry to hear that we did not meet your expectations during your stay. It is our custom to offer all of our guests our signature welcome, I will ensure to spend time personally with our Front Office team to understand why there...

Tehran, Iran
Reviewed 13 April 2015

This new year we spent our vacation in a beautiful island called lost paradise of the Earth.This was a family trip and we enjoyed both an adventure and a resort vacation. Beautiful nature, nice weather and a comfortable hotel and excellent tours around the island.

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Helpful?
Thank Ramin-Nili
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Ramin - Nili, Thank you for your stay during a time of celebration. Please do allow us to help you on your next visit to Mauritius. My team will be very happy to assist with transfers, dining options and activities within and outside of our resort. On behalf of the entire team, I wish you a very happy 1394;...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 

Additional Information about InterContinental Mauritius Resort Balaclava Fort

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: RM930 - RM1,826 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
Hotel Style:
#4 Family Hotel in Balaclava
#4 Romantic Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
#5 Luxury Hotel in Balaclava
#5 Spa Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mauritius Resort Balaclava Fort staff and other travellers.
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Questions? Get answers from InterContinental Mauritius Resort Balaclava Fort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms have sea view...amazing”
 of 5 bubbles 62Susan01, 22 Mar 2017 | Read review
“Ground floor beach access”
 of 5 bubbles pausuresh, 18 Mar 2017 | Read review
“ocean facing”
 of 5 bubbles BeingSagar12, 17 Mar 2017 | Read review
“ocean facing ground floor”
 of 5 bubbles 643pallavir, 14 Mar 2017 | Read review
“Our room 1814 was rather off the main area and therefore very calm and relaxing.”
 of 5 bubbles MarkusNewfarmer, 13 Mar 2017 | Read review
5 of 5