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Merville Beach Hotel

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Merville Beach Hotel
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2,188 Reviews from our TripAdvisor Community

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Showing 886: English reviews
Stevenage, United Kingdom
Reviewed 20 February 2014

Firstly for anyone thinking of booking to go to Mauritius do consider booking through Mauritius holidays direct, a uk based travel agency who are just simply excellent, efficient and value for money, the holiday was cheaper than several high street travel agencies. The stay at the Merville beach was booked as a present for my parents, and I can not...

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Helpful?
Thank fi707
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, We were delighted to have your parents staying with us on the special occasion of your mother’s 80th birthday celebration. Thank you for mentioning Vikram who is so touched by your comment and appreciation. You are absolutely right, it was not necessary to change the towels twice a day. In fact we do place in the rooms an energy...

Moncton, Canada
Reviewed 11 February 2014

my room was 30 metres from a faboulus and quite beach. rooms was average but you can enjoy a confortable garden all around the hotel.service was very friendly by local people working in the hotel. food and beverage side need an improovement, food was nothing special. the beach is really really nice.

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Helpful?
1Thank 1000lovefood2014
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, Thank you for staying at Merville Beach during your stay in Mauritius. I am happy to see that you were amazed by the beach and the garden but still feel sorry that the food and beverage were not to your expectations. However, we do also provide a menu which is served at table in case the buffet is not...

Glasgow, United Kingdom
Reviewed 11 February 2014

I am a hoteliers nightmare!!! If I do not receive service down to the smallest of detail I complain. This hotel and its staff went out of their way to make our stay memorable. In one instance I was unhappy with a sandwich which I ordered. There was probably nothing wrong with the sandwich but what was served to me...

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Helpful?
4Thank cllrGerryBoyle
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Boyle, It was a great pleasure having you with us. I would like to thank you for taking the time and trouble to give us feedback on your stay. Your encouraging words towards our team member are much appreciated and I wish to thank you on their behalf. I wish to apologize if we did not get the...

manchester
Reviewed 10 February 2014

Travelled March, for our April wedding, lovely resort, wedding all ran smoothly, staff, food good. If went back to mauritius would probably opt for a newer more, more modern hotel - but price wise the Merville does offer value for money - just be aware that the rooms although clean and spacious could do with a bit of an upgrade,...

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Helpful?
1Thank mauritianbride
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, It was a real pleasure having you with us last year and I take the opportunity to congratulate you once again for your wedding. I am glad to tell you that the bungalow, deluxe and superior rooms have undergone soft refurbishment works since last year. I hope these changes will be to your liking during your next trip to...

Moscow, Russia
Reviewed 10 February 2014

We stayed at this hotel for 11nights in January 2014 in Deluxe Beachfront room. Always smiling staff, very impressive and relaxing cortyard with many flowers, ponds and a small waterfall. Excellent room service, always clean room. All the staff speak English. Not very big beach, but enough for all the guests. We were on groundfloor so we had a terrace...

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Helpful?
Thank Larelinsa
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, I am delighted to read your very nice comments on your stay at Merville beach and would like to take this opportunity in thanking you for choosing us. There is always room for improvement and I can assure you that I shall look into the quality of food offered during breakfast time in order to maintain consistency. Meanwhile, we...

Copenhagen, Denmark
Reviewed 9 February 2014

My wife and I recently stayed one day and night at the Merville Beach Resort, Grande Baie. We had chosen a standard room in the main building from the seventies. This was our last night of a 12-days visit to Mauritius and we wanted to see the Gande Baie aria. We arrived at noon and were welcomed by smiling receptionists...

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Helpful?
3Thank J-Dissing
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Dissing, I would like to thank you for staying at Merville Beach recently. I am happy to see that you were generally happy with the facilities offered. However, I wish to apologise for the inconveniences you encountered in the rooms and am pleased to inform you that we have already completed the works that needed attention in the...

Salisbury, United Kingdom
Reviewed 6 February 2014

I must start by saying sorry to all the staff at the Merville Beach Hotel for my lateness in posting this review as they were always so prompt in their service to myself and husband, but a lot has happened since our holiday with you.The the welcome we were given when arriving was one of the friendliest ever received and...

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Helpful?
1Thank binxy_11
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, I would like to thank you for staying at Merville Beach on the special occasion of your anniversary. The whole team and I are grateful for your very nice comments, particularly Radha, the lady at breakfast, she was very pleased to learn about your kind words. In our endeavor to continuously help people celebrate life; do rest assured of...

Ballitoville, KwaZulu-Natal, South Africa
Reviewed 4 February 2014

We stay in this hotel annually and have done so for the past 5 years. we will keep going back because the whole experience is a pleasure. it is definitely cost effective, good location, good food and an amazing place to go to just relax !!1

Review collected in partnership with this hotel
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1Thank Barbara S
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Barbara, First of all, I would like to thank you for your fidelity towards Merville Beach. The whole team and I are very happy that, this time again, you were generally satisfied with our services. Meanwhile, we cannot wait to see you back for another pleasurable holiday. Yours Sincerely, Tony Duval.

Grand Bay
Reviewed 4 February 2014

A beautiful hotel with a beautiful beach which has all the sports activity as well. Hotel staff was very pleasent and helpful all stay long. Check in and check out was very simple. A special thanks to Mr Kevin for that as we arrived late for check in and extended our stay till pick up time for the flight.Room extension...

Review collected in partnership with this hotel
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Helpful?
Thank Loshniban T
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Loshniban, Thank you for choosing Merville Beach for your stay in Mauritius. I am happy to see that our team members have achieved our vision in “Making Each Moment Matter”, particularly Kevin, who is very happy of your appreciation. Until we have the pleasure of welcoming you back to our shores, do rest assured of our hospitality at all...

Vacoas
Reviewed 2 February 2014

I was there in OCtober 2013... the hotel had friendly and very helpfull staff. We were greeted and welcomed very well. everyting was nice and good except that the room had a rather unpleasant smell when you first get into the room as well as the corridors. The breakfast menu and dinner menu despite being open buffet had limited choices....

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Helpful?
Thank Luvyy
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Luvyy, It was a real pleasure having you with us last year. Thank you for your kind words towards the team members who are very happy to learn of your appreciation. We are deeply sorry about the unpleasant smell you experienced in the corridors and the room. This was due to a water leakage of a main pipe onto...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Merville Beach Hotel is situated on the north-west corner of Mauritius in Grand Baie, 20 minutes from the capital , Port Louis.All 221 rooms are in the 2 wings stretching from the main building in a slightly elevated position overlooking the bay. All rooms have a magnificent sea view. Direct dialing telephones, Radio, TV-video, Mini-bar, Safe Deposit box, Hair Dryer and Private Bathroom. ... more   less 

Additional Information about Merville Beach Hotel

Address: Coast Road, Grand Baie, Mauritius 245121
Region: Mauritius > Riviere du Rempart District > Grand Baie
Price Range: RM360 - RM1,653 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Merville Beach Hotel 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Merville Beach Grand Baie
Hotel Merville Beach
Merville Beach Hotel Mauritius/Grand Baie
Merville Beach Mauritius
Hotel Style:
#4 Spa Hotel in Grand Baie
#4 On the Beach Hotel in Grand Baie
#5 Family Hotel in Grand Baie
#7 Romantic Hotel in Grand Baie
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Questions & Answers

Here's what travellers have asked, with answers from Merville Beach Hotel staff and other travellers.
113 questions
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Questions? Get answers from Merville Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth the extra money for a sea view as the ocean is just beautiful”
  • view from our room
 of 5 bubbles rharwood, 6 Feb 2017 | Read review
“Room 514 or 512 as far a i am aware”
 of 5 bubbles yulsan29, 30 Jan 2017 | Read review
“Beach front 1st floor room no 259”
  • Looking out of our room it is stunning. We had a balcony with table and 2 chairs plus 2 sunbeds.
 of 5 bubbles triciadd2016, 30 Jan 2017 | Read review
“take Cottages, they have Stars for gazing at noght for Sleeping and Sea for waking up in morning”
 of 5 bubbles , 21 Jan 2017 | Read review
“The beachfront rooms aren't full 'beachfront' but they have a view from the patio area and they vary how far from the beach they get.”
 of 5 bubbles Lotusflwr73, 17 Jan 2017 | Read review
5 of 5