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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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548 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Start your review of Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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Larbert,Scotland
Reviewed today NEWvia mobile

What a lovely part of the world to spend a week in. My Wife and I, enjoyed a great week with only praise for this resort. Our Hibiscus Junior Suite was perfect, the staff were, without exception, outstanding, the Chi Spa relaxing, and the restaurants were superb. I am one of the 'salesmen' mentioned by a previous reviewer, and take...

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Thank LavvyKing
Lymington, United Kingdom
Reviewed yesterday NEWvia mobile

This hotel is fantastic, the staff are great and rooms are superb. In response to another review. On our arrival we were advised by a couple staying at the hotel that a bathroom conference had arrived. We explained that we were part of this and that it was business owners and high ranking employees of independent bathroom & plumbing companies...

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10Thank Paul E
Paris, France
Reviewed 2 days ago NEW

Firstly: Tripadvisor reviews are helpful, but I made a YouTube video walk through of the hotel room and facilities, nothing beats seeing the room and facilities before you book. Look for 007inDubai on YouTube and look for Shangri La - Le Tousserok - Mauritius. There are 2 videos, a walk through and a holiday video. We stayed here for 10...

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1Thank JamieLansdell
Reviewed 2 days ago NEWvia mobile

Set amidst a paradise location with stunning sea views, Le Tousserok leaves no stone unturned. Exceptional service, lovely ambience, good food...a holiday to remember forever! We were there last year with our two girls, aged 1 and 6. The kids club is great my daughter enjoyed it and our room was equipped with every kind of facility for a baby....

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1Thank Manda2014
Worcestershire, United Kingdom
Reviewed 3 days ago NEW

My husband and I have just come back home from our 4th visit to Le Touessrok in Mauritius. We don't want to go anywhere else but this hotel because it's home from home with a lot more luxury. The staff in the hotel are most welcoming and nothing is too much trouble. The hotel changed hands 18 months ago and...

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1Thank Supercook2016
Macclesfield
Reviewed 5 days ago NEWvia mobile

Arrived yesterday. Everything good that people say about this hotel is true....beautiful rooms, paradise beach etc etc but our holiday is ruined. There are 300 salesmen/women from a UK bathroom sales company on their annual sales "Jolly" for achieving sales targets. We have come here at no expense spared, Emirates first class, deluxe suite frangipani expecting quiet tranquil stay at...

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7Thank Buzz1513
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Buzz,1513, Thank you for your message and please accept our apologies for any inconvenience. A member of our management team will be in touch with you very shortly to ensure your individual needs are properly taken care of. Best regards, Bernhard Haechler, General Manager

Paris
Reviewed 6 days ago NEW

A very nice hotel, with a private island (Ilot Mangénie). A rapid boat access to Ile aux cerfs, and to ilot Mangénie, every 20 minutes. Sun beds, towels fish water for free, on the private island, reserved to hotel guests. An incredible buffet at the Bazar Restaurant, with indian, chinese, mauritian cuisine.

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1Thank Chetmike
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Chetmike, Thank you for sharing your kind review of Shangri-La's Le Touessrok Resort & Spa. It sounds like you had a truly wonderful stay with us, escaping to complete paradise on our exclusive private island, Ilot Mangenie, relaxing in our beautiful surroundings and enjoying our restaurants. We look forward to welcoming you back again soon. Best regards, Bernhard Haechler...

London, United Kingdom
Reviewed 1 week ago via mobile

We have just returned from a fabulous week staying at Le Touessrok and can't recommend it highly enough. The hotel really exceeded our expectations. It is a beautiful and tranquil setting. The hotel has been thoughtfully designed and finished with real quality. We stayed in the Frangipani wing, and were really impressed with our room, which was large and well...

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1Thank Iambagered
Leicester, England
Reviewed 2 weeks ago

Visited 20-24 January 2017 as a self arranged two centre holiday with Constance Belle Mare Plage. Shangri-La was beyond expectations and we will return for longer next time. Stayed half board which was more than adequate. Room Positives: Hebiscas Junior Suite Room - fantastic view over the sea. Great bathroom with Rain Shower. Very comfortable beds with views out to...

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3Thank LosZorros
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear LosZorros, Thank you for taking the time to share such an insightful review with us, we are confident it will be a great help to other potential travellers who are looking for advice on where to stay when visiting Mauritius. We are more than delighted to read that you had such a wonderful stay at our beautiful East coast...

Pamplemousses
Reviewed 2 weeks ago via mobile

Not so true of Shangri La's service with the heart and pride without arrogance. Undoubtedly the hotel has a great location and a lot of potential. Staff members are generally courteous but one staff at the Bazar restaurant unfortunately ruined and spoiled the team work with her arrogance, use of foul language and lack of respect towards me, as a...

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3Thank Sailesh S
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Mr Sailesh, Thank you for sharing your feedback with us and please accept our sincerest apologies for the unacceptable treatment you received at Le Bazar restaurant at breakfast. The matter is being delt with through our internal disciplinary process. We truly pride ourselves in our warm Mauritian welcome and luxury five star service, and we are very sorry that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: RM1,433 - RM2,632 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Frangipani rooms are brilliant.”
 of 5 bubbles Supercook2016, 27 Mar 2017 | Read review
“Ocean view room”
 of 5 bubbles Chetmike, 24 Mar 2017 | Read review
“Frangipani wing is great for couples, book an ocean view room (dream view directly from the bed).”
 of 5 bubbles 55trudis, 9 Mar 2017 | Read review
“Great beach”
 of 5 bubbles 281kristinel, 8 Mar 2017 | Read review
“We took first floor rooms in Frangipani part and we had a better view on ocean.”
  • Junior Suite Frangipani
  • Junior suite connected Frangipani
  • ouf view from Junior Suite Frangipani
 of 5 bubbles Xbruno69, 1 Mar 2017 | Read review
5 of 5