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Hotel Neptune

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#2 of 23 Hotels in Mbour
Certificate of Excellence
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534 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Split, Croatia
Reviewed 26 August 2016

The resort looks nice, swimming pool is exceptional ... and that is all. Not on the beach, average food and incompetent reception staff - some barely spoke English. I witnessed a very shameful situation: an American lady asked a receptionist a telephone to contact her driver (local call). After she arranged time of pick up ( call lasted about one...

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1Thank Nen608707
Bathurst, South Africa
Reviewed 22 May 2016

We went here because we are in the RCI system and it looked ok. In fact that is just what it was ok. I live in the Eastern Cape which has some very poor area which lack in basic amenities, but in comparison to Sally the ATM's work and the street have paving stones. The Hotel is behind a barrier...

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1Thank Prof W
London, United Kingdom
Reviewed 23 April 2016

Stayed here for a long weekend as part of our honeymoon (this was not acknowledge by the hotel). Room was very well decorated and furnished, although no mosquito net as described. Good wifi and air conditioning; fridge and toiletries provided. Staff very friendly and most spoke some English. Breakfast was a little disappointing, not a huge selection. Dinner is a...

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1Thank Clare S
Egypt
Reviewed 7 March 2016

Old hotel but renewed recently. Good and large swimming pool. Very good breakfast with noisy birds trying to get something from your breakfast due to guests feeding them. Rooms are wide. Service is average and beach out of the hotel boundary.

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Thank shahendou
Reviewed 21 February 2016

Pro's: - Very nice and enthusiastic staff in restaurants and around the hotel Con's - Although the presentation of food is good, the real quality of the food average: My girlfriend and I had several days of a bad stomach and diarrhea.. I got the feeling that the actual execution of food hygiene rules is perhaps not as good as...

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Thank Marc v
New York City, New York
Reviewed 16 November 2015

Perhaps I had too high expectations after reading all the reviews. But consider this. Unlike all others, the hotel has no access to the beach. This makes a huge difference when it's +35C outside and there is no air or sea breeze. Especially when A/C in your room ONLY works when you are inside and use a special key. Five...

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1Thank Uleeka
Bamako, Mali
Reviewed 25 October 2015

The manager greeted our party and me personally upon our arrival. The staff are attentive and well trained, the chef is superb -- hia nouvelle cuisine was unusually good. The breakfasts are large, bountiful fruits, fresh croissants, omelettes to taste, strong coffee. The pool was pristine, the A/C was blissfully frigid, the walk in stone showers were "wow" good, the...

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1Thank CamelJock
uk
Reviewed 21 October 2015

I chose this hotel on the basis of reviews, and I was surprised to be moved on arrival to the Royam next door...there appeared to be some sort of conference on so I am astonished how I was able to book as I had only booked a few days before....As i was only there for one night I couldn't be...

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Thank ukrandomtraveller
Dakar, Senegal
Reviewed 5 October 2015

Three things stand out to me about this property, the excellent food, excellent service from the workers and the very nice pool. I was there for 5 days and did not have a bad meal the whole time. Each meal was served with excellence, from great fish dishes to steak and great deserts like, Lava cake. The rooms are very...

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Thank randelt2015
Santo Domingo, Dominican Republic
Reviewed 25 September 2015

I really enjoyed spending a week at Hotel Neptune. Even though being there for business and not having had too much time, I really liked the hotel's premises, its cleanliness and its friendly, accommodating personnel. Food is very nice too, but nearly exclusively European. There is some animation offered and some night entertainment, if you like.

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Thank HarriCanada

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A l'hôtel Neptune, notre plaisir est de vous faire plaisir. ... more   less 

Additional Information about Hotel Neptune

Address: B.P. 742 - M'Bour, Mbour, Senegal
Region: Senegal > Thies Region > La Petite Cote > Mbour
Price Range: RM483 - RM1,194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Neptune 3*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Mbour
#1 Family Hotel in Mbour
#2 On the Beach Hotel in Mbour
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Neptune staff and other travellers.
9 questions
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Questions? Get answers from Hotel Neptune staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with RCI”
 of 5 bubbles Chirad2014, 22 May 2016 | Read review
“Free Wifi near the lobby and main restaurant”
 of 5 bubbles CamelJock, 24 Oct 2015 | Read review
“check that hotel will honour your booking”
 of 5 bubbles ukrandomtraveller, 21 Oct 2015 | Read review
“Wi-fi was not very strong, but okay near the bar.”
 of 5 bubbles randelt2015, 5 Oct 2015 | Read review
“I was in one of the bungalows which were excellent”
  • Mezzanine bedroom
 of 5 bubbles nibzvilla, 9 Jul 2014 | Read review
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