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Hilton Garden Inn Watertown/Thousand Islands

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Traveller (74)
Room & Suite (47)
Dining (15)
Ratings and reviews
Certificate of Excellence
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool and hot tub”(22 reviews)
“great hotel”(52 reviews)
“omelet”(26 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s...
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Hotel website
6.1 km to Watertown Airport
22 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (916)
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907 results
Traveller rating
651
174
55
19
8
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LanguageEnglish
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651
174
55
19
8
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All reviewspool and hot tubgreat hotelomeletbusiness tripbreakfast buffetoff the highwaywould definitely stay here againnew yorkfitness centerexcellent stayalexandria bayfort drumfront desk staffstaff was very friendlysalmon run mallshopping triphgi
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1 - 5 of 907 reviews
Reviewed 2 days ago

Came to Watertown for a business meeting and chose this Hilton hotel. I have stayed here before and it didn't disappoint. Easy access to 81, not far from Sacket Harbor for nice views and good food. I will stay here again when I return.

Review collected in partnership with Hilton Garden Inn
Thank UWSres
Hotel's Favourite
Reviewed 10 April 2018 via mobile

I’ve been to this hotel a few times and using the word “satisfied” is an understatement. This hotel has it all. The staff is excellent here. The rooms are beautiful and clean. The beds are big and comfortable. The hotel is easily accessible from I-81...More

1  Thank Joe S
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 24 May 2018

Thank you for taking the time to write a review on your recent stay with us in Watertown NY. We at Hilton Garden Inn are honored you chose us and pleased to know you enjoyed your stay. Thank you for sharing your experience with the...More

Reviewed 1 week ago

My wife and I recently stayed here for a relaxing night away from the kids. We had checked for rooms with Whirlpool tubs north of the border but they were either sold out, super dirty, or super expensive. We didn't expect great things from this...More

1  Thank FamilyTripper2018
Reviewed 2 weeks ago via mobile

Friendly staff at all levels. Room was clean, quiet, and relaxing. Couldn’t have been more pleased! Will continue to stay here as long as my son is stationed at Ft Drum. Restaurant inside the hotel makes everything convenient.

Thank 636StephanieC
Reviewed 3 weeks ago

There were a lot of hotels in this area but I booked this one because it was rated #1 on TripAdvisor. I called the hotel directly to make the reservation and let them know we would be arriving late. We received a friendly and professional...More

Thank Up2lateagn
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$126 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (47)
Dining (15)
Pool & Beach (7)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Sue H
2 September 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
Lawrence S
14 June 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
11 November 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"Jacuzzi suite facing away from the highway."
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"King suite ideal for a small family. Separate living room has sofa bed that can sleep 2 people so this room..."
Read review
"Rooms facing I-81 can be a tad noisy"
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"Choose a room on the plaza side."
Read review
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