We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Watertown/Thousand Islands

Visit hotel website
Traveller (74)
Room & Suite (45)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Charming
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
43Car recommended
Grade: 43 out of 100
41Restaurantswithin 1 km
2Attractionswithin 1 km
974Reviews
138Photos
4Q+A
95Room tips
Traveller rating
  • 703
  • 188
  • 55
  • 19
  • 9
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Great location, great staff, great service and food, room clean and comfortable . Would recommend, and will be back for sure. Room service was delicious, and quick, with a good menu to choose from. Bed was comfortable.
Read more
Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
Stayed overnight for a family party. We didn't feel the need to venture out of the hotel. Everything we needed was there...from the restaurant to the bar. Top notch. The staff was professional and very attentive. The location is right off I81 - shockingly we never heard
Read more
Review collected in partnership with Hilton Garden Inn
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands
Responded 4 weeks ago
Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We are honored you chose us and very pleased to hear that you enjoyed your stay. We look forward to having you with us again some day soon. Kindest Regards, Jody Pettit, GM
Read more
Looks like there are lots of hotels here and I always stay at HGI or Hamptons on business and this one is great. The temperature in the room is really responsive even in below zero temps. I stayed 3 days and upgraded to a suite which was great for working. Very nice staff and
Read more
Great Hotel, clean rooms, great food and bar. Staff very helpful. Nice location. Have stayed here several times and never disappointed. Breakfast was excellent with a chef preparing your order. Excellent dinner and drink menu.
Read more
Review collected in partnership with Hilton Garden Inn
A pretty standard hotel of its kind. Only complaint I have regards the room they have across the hall from the elevators (I assume on all floors). If you can sleep through the constant sounds of elevators opening & closing, maybe avoid that room. I was awakened a half dozen
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
King bed
Photo provided by managementHilton Garden Inn Watertown/Thousand Islands
Guest room
PreviousNext
1234569
Is it at par canadian
This hotel is in New York. You do not have to pay in Canadian.
0 votes
Show all answers
Is hotel pet friendly?
Thank you for your question. Our hotel does allow service animals only.
0 votes
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages available that include dinner and a movie or our Naughty But Nice package for fun. Thank you for inquiring and I hope to see you with us soon. Kindest Regards, Jody Pettit, GM
0 votes
Show all answers
I believe it's clearly described as a jacuzzi room. It's actually a part of the room. I have stayed in these many times not for the in room jacuzzi but they are more spacious with a pull out sofa as well. Great for a family. My 3 year old loves the giant tub. There is also a full bathroom in the suite.
0 votes
Show all answers
"Rooms overlooking the parking lot are probably quieter than rooms that face the highway"
"We went for the breakfast buffet which is excellent!"
"Try to get rooms in the front as the back views the highways."
"Jacuzzi suite facing away from the highway."
"King suite ideal for a small family. Separate living room has sofa bed that can sleep 2 people so this room can accommodate 4."
PreviousNext
12345619
PRICE RANGE
US$131 - US$173 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
136
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing