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Hilton Garden Inn Watertown/Thousand Islands

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Traveller (72)
Room & Suite (55)
Dining (5)
Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool and hot tub”(22 reviews)
“omelet”(26 reviews)
“great hotel”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (893)
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884 results
Traveller rating
632
171
55
19
7
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LanguageEnglish
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632
171
55
19
7
Show reviews that mention
All reviewspool and hot tubomeletgreat hotelbusiness tripbreakfast buffetoff the highwaywould definitely stay here againnew yorkfitness centerexcellent stayclean hotelalexandria bayfront desk stafffort drumstaff was very friendlysalmon run mallshopping trip
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1 - 5 of 884 reviews
Reviewed 1 week ago via mobile

We took family and friends to Watertown for Easter. Stay was awesome. Used the pool alot. And really glad there was laundry. Staff outgoing and exceptional. Rooms clean and comfy and wonderful. After a trip to Hudson River Valley stopped in Watertown to stay and...More

Thank OntarioIslander
Hotel's Favourite
Reviewed 22 January 2018

I had a few minor issues during my stay, and the staff were very helpful. The location is best many restaurants and primary roads around Watertown. During my visit, it snowed the entire week. They kept the parking lot plowed so I could always get...More

Review collected in partnership with Hilton Garden Inn
Thank Michelle S
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 23 January 2018

Michelle: Thank you for taking the time to write a review on the Hilton Garden Inn and your recent stay. We appreciate your business and your comments. We hope to see you again someday soon. Kindest Regards, Jody Pettit, GM

Reviewed 1 week ago via mobile

My husband and I stayed for one night for SUNY Jefferson new president’s inauguration. There was a cocktail dinner at the Empsall building on Friday evening and we didn’t want to drive the 40 miles home on Friday. Really great room! I checked in the...More

Thank Leah D
Reviewed 1 week ago via mobile

I’ve been to this hotel a few times and using the word “satisfied” is an understatement. This hotel has it all. The staff is excellent here. The rooms are beautiful and clean. The beds are big and comfortable. The hotel is easily accessible from I-81...More

1  Thank Joe S
Reviewed 2 weeks ago via mobile

Nothing but good things to say here. I checked in via the the mobile app prior to our arrival, so check in was quick. The wife, two kids and were comfortable in the room with two queen beds. The pool was great, kids spent hours...More

Thank Steve A
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 1 week ago

Steve: Thank you for choosing the Hilton Garden Inn Watertown/1000 Islands. We were pleased to have you with us and honored to know you enjoyed your stay. We look forward to your return again some day. Kindest Regards, Jody Pettit, GM

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sue H
2 September 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
Lawrence S
14 June 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
11 November 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"Choose a room on the plaza side."
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"nice place to stay for shopping trip"
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"chose the strip mall side not the Highway."
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"Choose a room on the front side of the hotel."
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