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Hilton Garden Inn Watertown/Thousand Islands

GardenInn.comUS$129*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$129*
US$129*
US$129*
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Hilton Garden Inn Watertown\/Thousand Islands
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755 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Watertown/Thousand Islands
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Showing 748: English reviews
Sharbot Lake, Canada
Reviewed 13 March 2017

Clean, comfortable and very welcoming. Great value for a great stay experience. The pool was even warm enoough to swim in! Hot tub was hot. Breakfast made to order, piping hot and fresh. Selection of fruits and other items to numerous to mention. Canadians are treated royally at this hotel! Large comfortable room with very comfy beds.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kimberly P
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Always great to hear from our Canadian Neighbors. We love our snow birds and shoppers. I hope you were able to take advantage of our Canadian "Cash" at par on a shopping package or the bed and breakfast rate. It is a great deal with the current exchange rates. We hope to have you with us again soon. Kindest Regards,...

Lowville, United States
Reviewed 12 March 2017

Room was extremely clean, price was an excellent value. Bar on the first floor as well as a restaurant. Many things to do around the hotel. Staff was friendly and willing to help. Fitness facility was clean and the pool was a nice place to relax.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David K
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

David: Thank you for taking the time to write a review. We are honored you chose to stay with us and so pleased to hear your enjoyed your stay. We hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

Raleigh, North Carolina
Reviewed 10 March 2017

Excellent stay with amazing food and good accommodations and a very friendly and helpful staff! We accidentally left our daughters favorite pair of crocs there and the staff immediately notified us which was in time before getting on the highway!

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Thank 618travisa
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review. I am very pleased to be informed our staff were pro-active enough to give you that call. We try hard to make every guest happy and take great pride in what we do. We hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

Watertown, United States
Reviewed 8 March 2017

Excellent food, excellent service, and very comfortable and clean. Staff was extremely friendly and accommodating. Room was spacious and loved the whirlpool tub. Food was delicious and the breakfast was very enjoyable. Would definitely go back to the restaurant.

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Thank 615hilaryr
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for your kind review of our Hotel and dining facilities. We are honored you chose to stay with us. We know you have many choices of where to stay in Watertown and so pleased you stayed here. We hope to have you back with us again some day. Kindest Regards, Jody Pettit, GM

Watertown ny
Reviewed 8 March 2017

Pool not working and the price you do t even get a complimentary breakfast I was very unhappy when I was told I could go next door to swim with a group of little girls when it was zero degrees out not

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Thank jessicapH3672CT
Management response:

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed that the pool facility was shut down and breakfast not being included in your room rates. Unfortunately the pool had to be placed out of order for a...

Reviewed 6 March 2017

Clean and pleasant with nice service. For those into shopping, you are in the middle of a giant mall so you don't have to travel far to shop, or go out to eat (although there is a nice restaurant in the hotel itself).

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Thank V9349OUstevenr
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on our hotel and dining facilities. We are honored you chose us over all the places in Watertown and didn't regret that decision. Please come back as often as you can we enjoyed having you. Kindest Regards, Jody Pettit, GM

Watertown, New York
Reviewed 2 March 2017

We brought 111 kids to stay at the hotel the staff were very helpful and accomadating for all of us we enjoyed the pool and the hot tub and spending time as a family in a clean and friendly environment

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Thank 248alaynam
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Wow, 111 Kids, that's a lot... LOL! We are so pleased you had a good time here. Thank you for taking the time to write a review and for choosing to stay with us. Kindest Regards, Jody Pettit, GM

Watertown, New York
Reviewed 2 March 2017

My niece, granddaughters and I stayed for the night as a short stay-action, we enjoyed every minute here. The staff were knowledgeable, helpful and at your assistance 24/7. The rooms were neat and clean. The pool was a little cloudy but probably from all the chemicals they have to use. There are all kinds of Restaurants nearby as well as...

Review collected in partnership with Hilton Garden Inn
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1Thank ramonas850
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on our hotel and services. We are very pleased to hear you and your family enjoyed their time with us. Please come back again soon. Kindest Regards, Jody Pettit, GM

Pulaski
Reviewed 2 March 2017

The rooms were very clean and well stocked. A great value for the price. I would definitely recommend this hotel to others that wanted a quick little getaway. I also enjoyed the pool and hot tub. A lot of restaurants near.

Review collected in partnership with Hilton Garden Inn
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1Thank B3819QTmichaeld
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on our hotel and services. We were pleased to have you and look forward to hosting you again some day. Kindest Regards, Jody Pettit, GM

Gouverneur, New York
Reviewed 1 March 2017

Everything was perfect. The staff is inviting, rooms are nice and the breakfast was delicious. We love that there is a pool & hot tub downstairs. It's great their is a coffee shop and numerous restaurants within walking distance.

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1Thank 865rachaelt
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay at the Hilton Garden Inn Watertown/1000 Islands. We are honored you chose to stay with us and very pleased to hear you were not disappointed with your choice. We look forward to hosting you again someday. Kindest Regards, Jody Pettit, GM

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 

Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: RM524 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Priceline, Booking.com, TripOnline SA and HotelQuickly so you can book your Hilton Garden Inn Watertown/Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Watertown/Thousand Islands staff and other travellers.
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7 months ago
10 months ago
Nicholville, New York
over a year ago
Nicholville, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Watertown/Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd floor. It was perfect.Very quiet”
jo0an360, 25 Mar 2017 | Read review
“Top floor would be better at very end”
Tommer42, 16 Mar 2017 | Read review
“Choose a room facing away from the highway and ask for Canadian at par!”
PamPamTam, 9 Jan 2017 | Read review
“We were a group and stayed on all floors -- No complaints from anyone”
NewyorkUpstate, 28 Oct 2016 | Read review
“Odd numbered rooms are away from the highway.”
MSVMSV, 2 Oct 2016 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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