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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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393 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Ottawa, Canada
Reviewed 18 January 2017

The hotel is conveniently located off of I81 and close to shopping and a lot of restaurants. The hotel staff is super friendly and courteous. The hotel is clean and well maintained. Complimentary soup in the dining room and cookies at the front desk are available. Great hot & cold breakfast selection. Front desk told me that they offer pricing...

Thank Debbie B
Kingston, Canada
Reviewed 31 December 2016

We stayed at this hotel with a group of friends from out of town. The hotel was clean and comfortable. It is conveniently located. There are several restaurants in the immediate area. It is located next to the interstate. The hotel also offers a nice breakfast. We would definitely stay here again. The hotel also takes Canadian at par, as...

Thank philicious1977
Reviewed 28 December 2016

As usual, was greeted in a friendly and professional manner, which I always get at Holiday Inn Express's, which is why I always stay there! Hotel is undergoing some renovation's, which it does need, our suite #109, was showing some age, but no issue's, as they are "revamping" the hotel. Looking forward too staying here on out next trip to...

Thank Durango_Traveller
Arlington, Virginia
Reviewed 21 December 2016

Recently had a 1 night stay here for business. The property is close to major shopping centers and located right off hwy 81 so it is convenient for access. The property is fairly nice and the rooms are clean and well appointed. The hotel is a bit dated and is currently undergoing a renovation. Little things like sagging wall paper...

Thank CD R
Ajax, Canada
Reviewed 16 December 2016

Decided to interrupt my journey because of snow squalls on route 81. Called to check out availability. The agent Joseph was very very helpful and patient as I hunted for my IHG number, gave him an old email address, phone, etc. He connected to the hotel and made sure I got the last available room. Sue at the hotel desk...

Thank ReviewsAll
Montreal, Canada
Reviewed 19 November 2016 via mobile

Close I 81 alot of parking spot.Clean very clean. The service they gave me was again over the top. Close to everything shopping mall and restaurant. The hot breakfast is good but not great and the service was excelent.

Thank Bert G
Ontario, Canada
Reviewed 18 November 2016

when we checked in the staff was very pleasant and accommodating explaining everything we needed to know (Canadian at par was very nice) they also serve a great morning breakfast and as an added bonus for those with children we arrived on the Friday and at 4 pm they were serving cookies and drinks, apparently on Monday to Thursdays at...

Thank jacklogan
Pittsford, New York
Reviewed 15 November 2016 via mobile

When traveling to Watertown I usually stay at the Hilton Garden Inn or the Holiday Inn Express. Both hotels are located right next to one another the Hilton Garden Inn offers a full-service restaurant and a large workout facility; The Holiday Inn Express is a smaller hotel a bit older and offers a full continental complementary breakfast and free soup...

Thank Adirondack11
Lowville, New York
Reviewed 31 October 2016

Definitely will stay again! The staff, the room, pool, breakfast, was everything we could have asked for! We just wanted to get away where there was a pool for our Grandson to swim. We enjoyed very much!

Thank cgillespie2016
Reviewed 22 October 2016 via mobile

Hotel was clean and staff was very friendly. The room and bathroom were a good size, but the bed seemed a little small. The breakfast was good and well attended too for the amount of guest in the dining room. The only down side was the construction going on during my stay. It wasn't disruptive to my stay because I...

Thank NFBryan13

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: RM490 - RM687 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Business Hotel in Watertown
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure about the rooms but the food is always good.”
jackl537, 13 Mar 2017 | Read review
“Our room was on floor 2”
guyjo, 14 Feb 2017 | Read review
“We were on second floor”
temi613, 14 Feb 2017 | Read review
“Get a room on the front side, the back faces the highway.”
CDR477, 21 Dec 2016 | Read review
“great that canadian money is at par our room was excellent very clean and tidy”
jacklogan, 18 Nov 2016 | Read review
5 of 5