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Comfort Inn & Suites

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305 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Babylon, New York
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 October 2016 via mobile

Very simple hotel that met the needs we had being in Watertown for a day for business. Breakfast was typical of hotel buffet style. No complaints at all. The location is close to just about everything. The mall is less than 5 minutes in one direction and downtown 5 minutes the other way. Only 2 minutes from the expressway.

Helpful?
Thank travellinfamof6
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for commenting on your stay with us. We hope to see you again in the future. More 

Montreal, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 October 2016

This hotel was conveniently located near shopping malls and restaurants. Nice property, well kept and clean. The self-serve breakfast included with the room was awesome. Staff could barely keep up to replenish the stock. Hats off to them for keeping it well stocked. It was full capacity at the hotel. My only critique would be the check in time was... More 

Helpful?
Thank maryasab
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi maryasab, Thank you for taking a moment to review your recent stay with us. Your feedback is very important to our improvement process. We are pleased to know that you enjoyed your breakfast. Our breakfast staff takes great pride in being able to greet our guests in the morning with a yummy start to the day. I apologize that... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

Well nice room king bed couch to sit on too. Front desk friendly. WI-FI forget it second floor room 2 day's in you'll be shaking your head it's non existent. Sometimes it's better not to offer a service if your not equipped for the service. Other then that a nice motel. One more thing going from 100$ Friday night to... More 

Helpful?
Thank Rob M
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hello Rob M, Thank you for taking the time to comment on your stay with us. I hope you will be pleased to know that we are in the process of updating our wireless internet service. I hope that this upgrade will eliminate the issue you experienced with accessing the internet. I am so sorry that it inconvenienced you during... More 

Irvine, CA
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 October 2016

This is one of the best Comfort Inns we've ever stayed at. It's conveniently located just off the freeway. There are lots of eating places less than a mile away and a Denny's adjacent to the hotel. The receptionist and staff were friendly and greeted us with warm cookies. The breakfast was absolutely outstanding. The large room was very comfortable... More 

Helpful?
Thank George M
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi George M, Thank you for reviewing your stay with us. Your feedback means a lot to our staff. They find it so rewarding to know when they have succeeded in providing our guests with a fantastic stay. We look forward to all of your future stays with us. More 

Culpeper
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016

This property was very nice, it was clean and well maintained. The staff were very friendly and helpful and everyone always had a genuine smile on their face. The breakfast was good and plentiful and hot. I would recommend this property highly.

Helpful?
Thank Diana P
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing your kind words about your stay with us. Our staff is very proud of the service and accommodations that we provide and it is wonderful to hear from our guests when they are pleased with what we have to offer. Your comments will be shared directly with our staff so that they may know they have... More 

Laurel, Maryland, United States
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 October 2016

We had a short but good stay. Near the highway and stores but off the busy roads. The common areas were clean (even the stairwells, since I prefer to walk than elevator) and are room had a very large bathroom. The breakfast was pretty standard fare but had good quantities on hand. I do not recommend drinking the coffee that... More 

Helpful?
Thank TiaPatrol
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing your recent stay with us TiaPatrol. We are sincerely grateful for the feedback you have given us, especially regarding the in-room coffee. We hope your next stay with us might be a little longer so that we may be of service to you for a longer period of time. See you soon! More 

2 reviews
Reviewed 7 October 2016

We are very happy with our stay at the Comfort Inn. The front desk staffs are very friendly. All of the rooms are pet friendly and the pet fee of $25 was very reasonable. The rooms were clean and the AC was working fine. Rates are very reasonable. The location is very convenient, right next to the I-81, along with... More 

Helpful?
Thank Mabel L
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Mabel L, Thank you for commenting on your stay with us. Your comments will be put to good use right away. We are confident we will be able to offer you superior service and accommodations on your next stay with us as well and we look forward to the opportunity. Have a great day! More 

Ontario, Canada
Level Contributor
431 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 5 October 2016

We did a little getaway to Watertown and found this Comfort Inn to have one of the best pricing in unless you want to go very basic with Econolodge. Having found a better deal online for pricing, with a call to the desk, they matched the pricing to give us a King Suite. A welcome package was also provided to... More 

Helpful?
Thank StanleyandMarie
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and for reviewing your stay. We truly appreciate the time and effort you gave in giving us feedback. We hope to see you again in the future. Thank you again. More 

Binghamton, New York
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 October 2016

Stayed for 4 nights on an extended weekend get away. Great central location for exploring the region. Room was clean, staff was courteous. Excellent breakfast. The attached Denny's is convenient, but not that great. All in all a good stay at a good price.

Helpful?
Thank wwchf3
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi wwchf3, Thank you for staying with us and for taking the time to comment about your stay. All of the feedback we get from our guests is very important to us and we take it all in to account when making improvements and reviewing our staff service. Thank you so much for sharing your experience with us. See you... More 

Orchard Park, New York
Level Contributor
5 reviews
Reviewed 27 September 2016

Readily visible from I-81 at Rte 3 in Watertown. At check-in, very friendly, giving us a bag of treats for our dog. Suite was spacious on the 3rd floor but poor WiFi connection. Just a 30 minute drive to the 1000 islands. Room wasn't cleaned after second night, but staff accommodated us quickly servicing the room quickly and thoroughly, very... More 

Helpful?
Thank jest957
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to review your stay with us. Please know that your comments are extremely valuable and will be put to good use when making changes to our training and practices. We would like to let you know that we are currently in the process of upgrading our wireless internet, so the issues you experienced should be resolved... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
Region: United States > New York > Watertown
Price Range: RM325 - RM485 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Business Hotel in Watertown
#5 Romantic Hotel in Watertown
#5 Family Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
9 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A floor facing the back of the building....at the front the big tour buses pick up guests early in the morning and it's noisy.”
 of 5 bubbles maryasab, 9 Oct 2016 | Read review
“Shop for rates, Got this pet friendly room w/ King Bed Suite at $74 a night vs hotel rate of $139 (just $25 for our pet for entire stay).”
 of 5 bubbles jest957, 26 Sep 2016 | Read review
“Book on corporate web-site for points towards free night(s). Ask for floor with ice maker.”
 of 5 bubbles NorJon713, 21 Sep 2016 | Read review
“Elevators have loud chimes and the ice machines are quite loud , a room far them would be best.”
  • Behind bed
  • Shower vent
  • A/C
  • Behind bed
  • Lamp shade
 of 5 bubbles 979PeterC979, 29 Aug 2016 | Read review
“upper floor rooms have a nice view of Watertown .”
 of 5 bubbles ZOSOLZ, 10 Jul 2016 | Read review
5 of 5
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