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Comfort Inn & Suites

361 reviews
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Traveller (32)
Room & Suite (25)
Pool & Beach (6)
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Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“waffles”(35 reviews)
“front desk”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)Write a Review
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All reviewswafflesdenny's restaurantfront desksausageroom was cleanliving areachoice hotelsking suitebed and pillowsstay there againrestaurants and shoppingindoor poolgreat stayfridge and microwavethe breakfast areanice sizeexercise room
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11 - 15 of 352 reviews
Reviewed 23 October 2017

Had a reservation for one night, check in time was 4:00 p.m. I prefer this later check in time as it allows us to not have to check out until noon. We had a room on floor six (the top) so no issues of noises...More

Thank _richardson_lj
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 29 November 2017

Thank you so much for your lovely review! I will be sure to share it with the Entire staff! Your recommendations are appreciated and we can’t wait to see you again soon!

Reviewed 19 October 2017 via mobile

Friendly and helpful personnel. We are a military personnel who just moved from other station and waiting for a housing. When we needed to extend our staying in this hotel, which we did couple of time, the hotel personnel helped us with the accommodation. They...More

Thank Andrew S
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 29 November 2017

I am glad we were able to be your temporary home away from home. Welcome to Watertown and most importantly Thank You for your Service!

Reviewed 19 October 2017

The hotel is very close to the highway, but not so close that the noise will bother you with windows closed (at least on the east side of the hotel). The staff is friendly and the maid service very accommodating. The breakfast is the typical...More

Thank SeattleGuy50
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 29 November 2017

Thank you for your feedback regarding your recent stay with us. This is not the norm for our hotel and I will personally look into all the issues you encountered. I am looking forward to having another opportunity to show you our personal best!

Reviewed 15 October 2017

Not the best hotel I've stayed at but it got the job done. If you only stay for one night you will not notice the issues but for our extended stay, we definitley noticed it's a little run down and definitely needs some remodeling. Everything...More

Thank Rodger R
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 29 November 2017

I sincerely apologize for your stay being less than perfect. The entire staff really prides themselves on showing our guest the wonderful hospitality that they deserve. I will be sure to look into your concerns and I do hope you give us another chance to...More

Reviewed 11 October 2017

We arrived early evening and the staff was friendly and courteous. Everything was as we expected it to be. The room was nicely appointed and very clean. We would stay there again. We ate the included continental breakfast with the typical food choices. The toasters...More

Thank JAMESknoxville
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 29 November 2017

Thank you for taking the time to write a review of your recent stay with us! I am glad we lived up to your expectations and I hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$82 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
#5 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
#5 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (25)
Pool & Beach (6)
Dining (2)
Questions & Answers
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Bill D
18 April 2017|
Answer
Response from Aimee C | Property representative |
Hi Bill D, I am not exactly sure what your question is but our staff is very knowledgeable about the Choice Privileges Points Program. If you contact the property directly at (315)782-2700 they will be able to answer any... More
0
Votes
LaJuana S
21 February 2017|
AnswerShow all 4 answers
Response from Aimee C | Property representative |
Hi ljs75757, Thank you for the inquiry. Yes, we have a conference room that would be the perfect place to host your party. As of right now it is open and available all day on the date requested. If you would contact us... More
0
Votes
Jmp5122
9 July 2016|
Answer
Response from Monica G | Reviewed this property |
I think so because they asked us but I would call them to find out
0
Votes
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Room Tips
"Go to a different hotel, period."
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"Try to stay get a room away from the elevator, if possible"
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"Just hope there is no barking howling dog next door."
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"The rooms facing the front of the hotel are very nice and you can easily leave the curtains open."
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