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Mashariki Palace Hotel

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396 Reviews from our TripAdvisor Community

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Showing 320: English reviews
The Hague, The Netherlands
Level Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 days ago NEW

I have visited Stone Town on many occasions, but only on my last trip decided to stay at Mashariki palace. What a lovely surprize! The hotel is beautifully restored, with very comfortable rooms, and amazing views of the ocean. The staff was very friendly and helpful. Breakfast is a great à la carte service on the rooftop, with sea views.... More 

Thank nada30
Kuwait City, Kuwait
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

This is an excellent hotel, one of the best in the region, never mind just Zanzibar. Rooms are quirky yet amazingly functional, something that is very hard to achieve. The staff are amazing, from the front gate security guards all the way up to the bar staff and the management team. Internet is solid. We had an amazing stay here... More 

Thank TipperaryTipster
N G, Manager at Mashariki Palace Hotel, responded to this review

Dear Guest, thank you for you review and for choosing us for your wedding. Mashariki Palace hotel is now stopping permanently the business and we are glad you were part of our last guests and that you will bring this beautiful place in your wedding photo album. Thank you again from all the staff of Mashariki Palace Hotel More 

Kingston, Canada
Level Contributor
425 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 2 weeks ago

The Mashariki Palace hotel is an amazingly beautiful hotel that almost seems out of place given the surrounding buildings. Yet as with much of Zanzibar, there is beauty and surprise around every corner. The hotel is actually very well located, relatively close to the ferry terminal, the House of Wonders, the Old Fort and the Fordhani Gardens. The hotel is... More 

Thank Don_K_Kingston
N G, Manager at Mashariki Palace Hotel, responded to this review

Dear Guest, it s a pleasure read you were happy with us. Well, Mashariki Palace Hotel will close the business and once again will become a private residence. Thank you for being part of our last group of guests coming. hope you will continue to maintain the hotel live in your memories! We wish you all the best! More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The hotel is very quiet and relaxing. The place has been renovated and you can see pictures of how it used to be. I was with a friend traveling for professional purpose so I had a chance to see the different types of rooms. They are very different so maybe you should contact the manager to get advised on which... More 

Thank Maeva D
N G, Manager at Mashariki Palace Hotel, responded to this review

Dear Guest, yes, the hotel is very peaceful. Thank for coming before we will close permanently. We wish you all the best. Regards Mashariki Palace hotel management More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Just one night here and waited for my husband to join me. Check in was average, with a cold towel but sadly no water or cold drink offered which I was expecting after having been at the Serena. Although my room indeed very spacious they lack some kind of soft touch or kind of welcoming feeling. Dark wood and stone... More 

Thank Helen H
N G, Manager at Mashariki Palace Hotel, responded to this review

dear Guest, thank you for your feed back. Well i am sorry to hear that you were disappointed , probably because, as a tour operator, you expected a special treatment. I spoke with you and you were very happy, i am sorry you decided do not talk directly to me about your problem. Mashariki Palace will close permanently the business... More 

Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

intricate design. centraly located. exceptional decor, simple and good service. worth staying in the center since easy excess to tourist and historical sites. staff very cooperative and assist in getting what a traveler would require. worth visiting again.

Thank taszul
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

We ended up choosing the Mashariki Palace for the few days in Stone Town for the end of our honeymoon and it turned out fabulous. Great owners/ management and great staff throughout. A cheery smile from the lady security guard, the cleaners, the breakfast staff and just about everyone. A fabulous location between the Royal Palace and The House of... More 

Thank stretchyboy
N G, Manager at Mashariki Palace Hotel, responded to this review

Dear Guest, it was a pleasure to host you here in our hotel and to know that you will always bring the hotel in your memories. we will stop the business very soon but i hope you will keep your experience in our place in your heart. Once again thank you again from all of you. Thanks More 

Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 October 2016 via mobile

Stayed here for 4 nights. We had one of the larger rooms, which meant high ceilings and a lot of space, which was nice after some hot walks through stone town! Big four poster bed with mosquito nets was also a major plus! The hotel has been renovated from what was previously an empty husk of a building and it... More 

Thank AlltheHuehome
1 review
Reviewed 22 October 2016

A truly wonderful experience and the perfect way to begin and end any Zanzibar holiday. Stylish, historic and uplifting palace. Perfect location, unique rooms, delicious food. And the managers Carlotta and Norbert are the cherry on the cake: accomodating, professional, helpful and very pleasant to be around. We'll be back for sure!

Thank David W
N G, General Manager at Mashariki Palace Hotel, responded to this review

Dear David, wow, what a nice feed-back. It was a pleasure to host a young couple like you. I hope you found a nice place where to stay next and that our driver was on time! feel free to come to visit us at any time. Thank you Carlotta and Norbert More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016 via mobile

had a lovely stay in this absolutely beautiful hotel..it really is a palace. staff are also extremely helpful and friendly (especially Peter in the restaurant) would defiantly recommend people to stay here if visiting stone town.

1 Thank Charlotte B
N G, General Manager at Mashariki Palace Hotel, responded to this review

Dear Charlotte, it was a pleasure to see you and your friend enjoying our hotel and the restaurant until night. Thank you for your honest feed-back. W hope to see you again. Regards Norbert More 

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Stone Town, Zanzibar, exotic, magic and still evokes its incredible past of sultans, missionaries, traders, adventurers and explorers. These magical islands off the Swahili East African Coast have been a real magnet since time immemorial and all those who passed by left their marks. Stone Town, on the Unguja Island, for a certain period of time was even the capital of the Omani Empire. Everywhere you can still see and feel the cultural and architectural fusions echoing Persian, Arabian, Indian, Colonial and African influences. Stone Town today is home to the "new" Mashariki Palace Hotel. Mashariki, which means "east" in Kiswahili, according to the old documents seems to derive its name from its position, in fact of all the sultan's palaces it was the one located more to the east (the Sultan residence was in the near-by palace known as Beit-al-Sahel). Constructed by the first sultan of Zanzibar approximately 200 years ago, Mashariki Palace served as the residence of the Imam, the Sultan's first religious counselor. The building hosting the boutique hotel has now been carefully restored as per the original plan in order to reflect the antique glory and magnificence. The Mashariki Palace Hotel is a privileged residence for those travelers favoring refined hospitality in a charming setting. When you wander through the ancient corridors, your thoughts naturally drift to the past splendors of a lost era and to the secret memories of a bygone time ... all jealously preserved by its thick walls. Relaxing on the spacious terrace while overlooking the tropical seafront gardens, the sparkling blue waters of the Indian Ocean, and the Old Town; mosques, churches, temples, palaces and simple homes all around you. You cannot help wondering about the many generations of sailors who have come and gone with the Kusi and the Kaskazi; the monsoon winds allowing all journeys across the ocean. As the sound of the muezzin calling to prayer mingles with the laughter of children at play, and as the red sun sets over the sea while the starry African night advances, the live pulse of this vibrant town becomes so strong that past and present become but one. The legend of One Thousand and One nights - is alive in Mashariki Palace Hotel, Zanzibar. ... more   less 

Additional Information about Mashariki Palace Hotel

Address: Nyumba ya Moto cn 293, Forodhani, Stone Town, Zanzibar City, Tanzania
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Price Range: RM763 - RM1,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mashariki Palace Hotel 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Mashariki Palace Hotel Stone Town, Zanzibar Island
Hotel Style:
#1 Spa Hotel in Stone Town
#1 Family Hotel in Stone Town
#2 Romantic Hotel in Stone Town
#2 Luxury Hotel in Stone Town
#5 Business Hotel in Stone Town
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Questions & Answers

Here's what travellers have asked, with answers from Mashariki Palace Hotel staff and other travellers.
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Island of Hawaii, Hawaii
over a year ago
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Newcastle, Australia

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Questions? Get answers from Mashariki Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 21 has a beautiful internal balcony to sit out on, Room 15 has the amazing views, Room 14 has a two storey room with the bed up stairs.”
 of 5 bubbles TipperaryTipster, 18 Nov 2016 | Read review
“Do not expect big windows this hotel has a very typical architecture. Choose a room with a terrace if you want to enjoy the exterior view.”
 of 5 bubbles 764maevad, 14 Nov 2016 | Read review
“Ask for a quiet room away from the school”
 of 5 bubbles O9229AThelenh, 12 Nov 2016 | Read review
“all rooms are good”
 of 5 bubbles taszul, 1 Nov 2016 | Read review
“Room 42 has a little balcony overlooking the sea”
 of 5 bubbles jr088, 14 Oct 2016 | Read review
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