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The rooms are old and very small. We stayed in a double suite at the 10th floor and it was a nightmare. We have all kind of problems since we arrived. The room key did not work and we had to go downstairs at least...More
I stayed here for 4 nights. The location is good and the staff are generally nice and try to be helpful, but on our first day checking in we seems to have two new people at reception who could not answer our questions about the...More
Hotel is old, but service is great. Staff are very friendly but only a few speak english. Difficult billing system at restaurants with tipping and trying to work out what's included in package. Ski in - ski out, ski lockers and onsite rental. Rental prices...More
1. Room has briken galss pieces in the carpet and my daughter was hurt.
2. Room not cleaned properly.
3. staff in the resturants is rude and just wants tips - they even come and push you to give a higer tip. Very rude
There aren't too many options if you're going riding in Valle nevado. We did lots of research and decided to stay on-snow rather then the cheaper options of staying in el colorado etc, or even driving up each day (1.5hrs) from Santiago. We are glad...More
2 Thank Marsh_Craigy
Response from CustomerServiceVN, Guest Relations Manager at Puerta del Sol HotelResponded 18 June 2014
Thanks for your post and for visiting Chile from Australia! Qantas' direct flight from Sydney makes it so convenient to get to Santiago. We're happy you chose to stay at the resort, it is indeed the best (we think only) way to fully enjoy...More
US$449 - US$683 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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