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Puerta del Sol Hotel

0.7 km from Valle Nevado centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Camino Farellones s/n | Lo Barnechea - Santiago, 7690000, Chile
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243 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Ottawa, Canada
Reviewed 24 April 2013

OK, if you are there to ski in JULY, that's the best place you could be! Yes sometimes you have to be a bit patient with check inn and waiters bringing the final check (it is all inclusive in this Hotel, but you pay for drinks, therefore has to wait for the bill). To make reservations in one of the...

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Helpful?
2Thank Happytraveler6263
CustomerServiceVN, Guest Relations Manager at Puerta del Sol Hotel, responded to this review

Happytraveler: We're so happy that you and your family enjoyed your stay so completely at Valle Nevado, it is indeed the perfect resort for kids and we offer many fun installations and kid's activities to keep them busy, letting you rest and enjoy yourself! Our Hotel Puerta del Sol is the ideal hotel for families due to the connecting rooms,...

Saint Paul, Minnesota
Reviewed 2 February 2013

Stayed here in September for a ski trip to Valle Nevado. The location is great right at the base of the mountain, although in general there isn't anything far from the slopes due to the small size and remoteness of the base area. The room was clean but small. Quiet outside but there was occasionally room noise from my neighbours...

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Thank jskendzel
Brasil, São Paulo, Brazil
Reviewed 20 August 2012

This was a family trip to Valle Nevado, and we choose to stay at Puerta del Sol. My wife and the children had a good skiing experience, so it was good! Also we spend a good time in the warm outdoor swimming pool! This for the upside. There was not really a downside, but a lot of average experience: *...

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1Thank Carlos B
Santiago, Santiago, Dominican Republic
Reviewed 22 July 2012

Honestly, the snow is waning close to Santiago but this is the best of the close. The hotel is the worst of the worst. Unless you want bugs, sewage under the windiows, smaleer than Manhattan spaces and service that is worse than your worst medieval nightmare, I would suggest Portillo, Chillan or perhPs leta invest because this will not do....

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4Thank Stacy S
CustomerServiceVN, Guest Relations Manager at Puerta del Sol Hotel, responded to this review

We are sorry that you did not enjoy your visit to Valle Nevado, however we would like to respond to several of your comments that are either grossly exaggerated or not true. Valle Nevado renovated the Puerta del Sol guest rooms in 2009 as well as all public spaces, which are very contemporary, clean and attractively decorated. There are no...

São Paulo, Brazil
Reviewed 18 July 2012

No service, no cleaning!! My daughter walked around for a few minutes on the filthiest carpet I've ever seen in our room, and her socks became black, like she'd walked on mud. Really gross, and I have to say I'm not a cleaning freak, just appreciate basic hygiene... Our room wasn't cleaned around 5 pm everyday, and one day after...

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2Thank patricia_sp
Reviewed 4 July 2012 via mobile

I thought the hotel was GREAT but for the check-in you need pacience

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Thank Cutetraveler1010
Brazil
Reviewed 14 May 2012

It's all about skiing, so if you don't like snow, I would tell you to go somewhere else. The room is great, with a little sofa next to the window for you to watch the sunrise in the mountains, and see people glide on the ice right below, it's just charming. There's a hot bathtube for relaxing, but the bathroom...

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2Thank Jack T
CustomerServiceVN, Guest Relations Manager at Puerta del Sol Hotel, responded to this review

Thanks Jack for your post and we're glad you enjoyed yourself at Valle Nevado. The outdoor heated pool is indeed wonderful, especially during the pink sunset hour, when condors soar above. We'd also like to let you know that Valle Nevado has replenished most of its line of rental equipment for 2013, including 250 new pairs of Volkl, Fisher, Salomon,...

Sao Paulo, SP
Reviewed 6 February 2012

I've stayed at this hotel twice, September 2009 and 2010. Both times were family ski trips. We were lucky with weather and snow conditions, so for us everything was amazing! This is not a 4* hotel by regular standards, but it is a great hotel for South American ski resorts standards. Try to make reservations at the italian and french...

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2Thank ecrescia
Perth
Reviewed 10 September 2011

We stayed here as a group of 4 (2 couples) for 3 nights in August 2011. When trying to book, only 3 of the hotels were easy to book and communicate with via email, and of those three we chose this hotel via price (the middle priced of the 3). Price includes breakfast and dinner, but not drinks (alcoholic or...

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3Thank travellers_from_oz
RJ
Reviewed 26 August 2011

For those who are not looking for perfect service, but are focused on skiing.

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2Thank RjMartin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Babysitting

Additional Information about Puerta del Sol Hotel

Address: Camino Farellones s/n | Lo Barnechea - Santiago, 7690000, Chile
Region: Chile > Santiago Metropolitan Region > Valle Nevado
Price Range: RM2,255 - RM3,882 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Puerta del Sol Hotel 3.5*
Number of rooms: 122
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Also Known As:
Sol Hotel Valle Nevado
Valle Nevado Sol Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Puerta del Sol Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful Views from the rooms”
 of 5 bubbles Carlottinha, 8 Sep 2016 | Read review
“The views are great on both sides, I prefer the higher floors though.”
 of 5 bubbles Mel_GoldCoast, 1 Sep 2014 | Read review
“Get one with a sealed door!”
 of 5 bubbles JCCayman, 20 Aug 2014 | Read review
“Don't bother paying to stay on the north side of the building it is noisy and the views are amazing everywhere”
 of 5 bubbles HboTodd, 16 Aug 2014 | Read review
“Simply avoid the last floor because of the elevator noise. All rooms are dated.”
 of 5 bubbles PedroC303, 20 Jul 2014 | Read review
5 of 5