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Puerta del Sol Hotel

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Traveller (182)
Room & Suite (38)
Pool & Beach (6)
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Overview
  • Excellent27%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible6%
28 Dec 2017
“I would stay again”
11 Sep 2017
“Excellent for a winter trip (with skiing or not!)”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (337)
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41 - 45 of 62 reviews
Reviewed 5 September 2013

The Hotel Puerto del Sol is located in the ski area of Valle Nevado in Chile. The ski area offers great skiing in July and August with numerous well groomed runs. One can ski directly to and from the hotel. The rooms are not spacious...More

1  Thank DonldL
Reviewed 22 August 2013

Clearly, the location and views in Valle Nevado are fantastic. But I'm not here to talk about how much I love the place generally, I'm here to tell you about the hotel. All in all, it's pretty great. The people are relatively friendly and helpful...More

1  Thank PhlashPhlash
Response from CustomerServiceVN, Guest Relations Manager at Puerta del Sol HotelResponded 24 June 2014

Phlash Phlash, It seems that on the whole you enjoyed your stay with Valle Nevado and we're happy that you loved the views. The distance to the ski classes and the flat lower area to put on skis takes no more than 1-2 minutes --...More

Reviewed 17 August 2013

After reading the reviews of Puerta del Sol prior to booking, I arrived expecting very little and was pleasantly surprised. The Double North rooms were comfortable (albeit a little dated) and the views from the balcony were beautiful. We had two adjoining rooms which made...More

Thank joeandjess2
Response from CustomerServiceVN, Guest Relations Manager at Puerta del Sol HotelResponded 24 June 2014

Joe and Jess, We're so pleased that you enjoyed yourselves while at Valle Nevado! In response to your concerns about water, please know that water in Chile is safe to drink, as it is safe to drink in Valle Nevado. Unfortunately, many Chileans in the...More

Reviewed 16 August 2013

Valle Nevado is an unbelievable skiing experience if you have never skied in South America before. The hotel is NOT a five star as suggested. It could be, but the maintenance is a bit poor (elevator didn't work our entire stay....not fun to walk up...More

Thank casaransom
Response from CustomerServiceVN, Guest Relations Manager at Puerta del Sol HotelResponded 24 June 2014

Casa, Thanks for your response and glad you enjoyed yourself. If you stayed in our Hotel Puerta del Sol, please note that the hotel is a 4-star, not a 5-star, that is our Hotel Valle Nevado next door. For travelers really looking to save, Valle...More

Reviewed 9 August 2013 via mobile

Upon requesting a room the male staff ignored me and servered other customers finally a very nice hostess facilitaed my rooming needs. We then decided to have a drink & sushi. 30 minutes to be served and another 30 minutes to get a drink. I...More

Thank PaulTimothy
Response from CustomerServiceVN, Guest Relations Manager at Puerta del Sol HotelResponded 24 June 2014

Paul, We would have liked to respond to your post but it isn't very clear what had happened with your Valle Nevado experience. Our rates are not $800 per night, and the cost of your stay includes half board but not extras such as our...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$745 - US$1,022 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$745 - US$1,022 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (182)
Room & Suite (38)
Pool & Beach (6)
Dining (3)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Great room with lovely view of the ski runs and mountains"
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"I think you should invest in an international experinced manager, otherwise you will remain this mid class..."
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"Beautiful Views from the rooms"
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"The views are great on both sides, I prefer the higher floors though."
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