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All reviewshi expressrecently stayed at this propertyweird stainshot tubwegman's grocery storeample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our stayflat screen tvroom was largefridge and microwaveup to datewi fiquiet location
Was in Webster to attend a family funeral. Decided to try this property. it has a nice, friendly, warm staff. It started out shaky as we had a room with a hot tub. Upon entering the heating system would not heat but kept cooling the...More
Seriously, you can't have a better experience than I had at this hotel. First of all, by being a IHG rewards club member, I got an incredible rate. This is so appreciated when you have to travel often & need a break every now &...More
Thank Amy S
Response from rochwgm, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 8 September 2017
Thank you for your great comments. Our staff is very happy to know that you enjoyed your stay. Thank you for letting me know about the few issues that you did have as we will have them resolved right away.
Very nice hotel close by Rt 104 + tons of shopping + things to do nearby. Room was on the 4th floor, king bed, very quiet , WIFI was good + fast, shower was hot + flat screen TV had HBO + many other on...More
Thank Paul G
Response from rochwgm, General Manager at Holiday Inn Express Hotel & Suites WebsterResponded 11 December 2017
Thank you for posting about your stay. We are glad to hear that you enjoyed yourself
We stayed here 2 nights and found it to be very clean, comfy beds and tasty hot breakfast. No complaints. Easy off 104, close to Wegmans And target.
Wi fi was good. Huge room.
Business center was well set up.
For the second time this year I found it necessary to complain about fringe news shows on the common t v queued up by the employees for their own amusement. Whether conservative or liberal I counseled the management that the safest way to not alienate...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WebsterResponded 25 November 2017
Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about the level of service received from one of our staff. I'm sorry for the letdown. I would like to assure you that we pay careful attention to...More