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Holiday Inn Express Hotel & Suites Webster

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Holiday Inn Express Hotel & Suites Webster
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190 Reviews from our TripAdvisor Community

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Showing 185: English reviews
New Canaan, Connecticut
Reviewed 11 August 2012

Remember that there are 2 seasons in Rochester: Snow and Road Construction. "They" closed the 104 bridge to Rochester and routed traffic all the way around Irondequoit Bay during my entire stay. Large room, real towels, great staff... cookies at 7:15 PM and hot breakfast.

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Helpful?
Thank zzatara
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you very much for your input. Road work is ceretainitly a hasel, I am glad you appriciated our amenities, hopefully your good stay soften the disappointment of the road work over Bay Bridge. Great Hotels Guest Love, AGM Rachel Mee 872-0900

Orlando, FL
Reviewed 31 July 2012

This hotel has such a great location. We love Rochester but haven't found a consistantly good hotel to stay at. This hotel is within 15 minutes from Park Ave and consistantly good. It is also right across from a shopping center that has Target, Old Navy, Wegmans and other stores. The staff are very helpful and the hotel is clean...

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Thank GraceMetal
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for reviewing our property! We are glad to host you when you are in town and we are glad that you enjoy the area! We look forward to seeing you in the future! Dan Calabrese AGM 585 872-0900

Hamilton, Ontario
Reviewed 20 July 2012

We booked this hotel using hotwire - and are so glad we did. It is quite new in appearance. We found the room to be very clean, quiet and equipped with enough towels. Free wi-fi. The included breakfast is above average - lots of choices (both healthy and not-so-healthy!) with lots of room for people to sit. It is very...

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Thank FamilyTravels01
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Were so glad that your family enjoyed the hotel! You're this hotel has a great location being walking distance to all those great restaurants and shops. Thank you for reviewing our hotel. See you in August! Dan Calabrese 585 872 0900

Toronto
Reviewed 17 July 2012

Overall the hotel is clean and pleasant. The breakfast area is above average and the quality of food offered is very good for a free breakfast. Location is very good as only takes 30 seconds to get to 104, and only 1 minute to the Webster town center. Our room key also gave us $3 off the nearby UNO Chicago...

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Thank 1,015,286,969
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for your review! We are glad the you thought so highly of the hotel. I will make sure I share your comments with the staff during our next luncheon. Great Hotels Guests Love, Dan Calabrese AGM (585) 872-0900

SGP
Reviewed 10 July 2012

The place is clean n the staff are kind. Breakfast is real gd with a pancake machine and real bacon. Nothing much to do in area though. Good for Waterloo premium outlet shopping

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Helpful?
Thank jw2827
Management response:

Thanks so much for your comments! The Housekeeping department takes great pride in their rooms so they will be pleased to see your comments. Thanks again for staying with us and we hope to see you in the future! Great Hotels Guests Love, Dan Calabrese AGM (585) 872-0900

Pittsburgh, PA
Reviewed 9 July 2012

Stayed here for 5 days. Hotel is updated and very clean. Had a king room and it had enough space to also fit a pack-and-play without problem. Pool and fitness center was nice and the park directly behind the hotel with a 1-mile walking trail was a huge plus. Would stay here again in a heart-beat. Was a great base...

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Thank lilmnm
Management response:

Thank you for your review! We are happy that you enjoyed yourselves! Being next to to North Ponds Park is a great selling point for this hotel so we are glad that you had a chance to experience it. We look forward to seeing you in the future! Great Hotels Guests Love, Dan Calabrese AGM (585) 872-0900

Belleair, Florida
Reviewed 8 July 2012

If you're looking for a solid, mid-range property (and not a Ritz), you'll likely be well-pleased. The room was large, clean, comfortable, and safe, and all of its furnishings were in superb shape. For the basics, the shower was hot, the towels were large, the bed and linens were just fine, and the flat screen tv was probably 42 inches,...

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Thank jhcewc
Management response:

Thank you for your review!! We are glad that you enjoyed yourself while in Webster! We appreciate as a guest and look forward to seeing you in the future! Great Hotels Guests Love, Dan Calabrese AGM (585) 872-0900

Las Vegas, Nevada
Reviewed 2 July 2012

Hotel snobs that we are, traveling 43+ weeks of the year with over 200 hotel stays, we were pleasantly surprised . Hotels are our homes so it means a lot to find a great hotel. We have a hotel we normally stay at however this was a busy time of year and it was sold out. We luckily were able...

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Thank mcmullins
Management response:

Thank you so much for your review! We always appreciate it when our guests enjoy the hotel and the work we do! We hope to see you in the future! Great Hotels Guests Love Dan Calabrese AGM 585 872-0900

Clay, New York
Reviewed 8 June 2012

As the Team Manager, I didn’t hear any complaints from parents regarding any rooms, but I do know in our room (428) the refrigerator didn’t seem to be working. We called to the front desk & they came up to check it. We thought he had it fixed, but it still wasn’t working properly after he left. There was a...

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Helpful?
Thank Terri G
Management response:

Thank you for the review!! I will have the Chief Engineer look into the refridgerator issue. We're glad that the team enjoyed themselves and look forward to seeing you next year!! Great Hotels Guests Love Dan Calabrese (585) 872-0900

Toronto, Canada
Reviewed 24 May 2012

Stayed in this hotel for two nights. Overall great experience. Very good pool and hot tub. Gym machines are all working and are in an excellent shape. Flat screen TVs with a choice of programming. Rooms are kept clean. Breakfast is satisfying. Rooms are big and bathroom is bigger than in any other hotel I've been at.

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Helpful?
Thank The_Sun_Snail
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for the review! We are glad to hear that you enjoyed our hotel and its amenities. I will make sure to share your comments with out staff!! Great Hotels Guests Love, Dan Calabrese AGM 5858720900

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites in Webster, NY offers convenient location off Route 104 Our new hotel in Webster, NY offers an ideal location, just 12 miles from downtown Rochester and close to Rochester International Airport (ROC). Families will enjoy a stay at our hotel in Webster, NY because it provides quick access to area attractions such as the Eastman House, Strong National Museum of Play and Memorial Art Gallery. North Ponds Park, located across the street from our Webster hotel, offers walking trails with fitness stations. There are also several shopping spots nearby including Eastview Mall, Marketplace Mall and the Webster Towne Center with many specialty shops, situated just a mile from our hotel in Webster. Our Webster, NY hotel offers a great location near area businesses including Wegmans, Delphi, ITT, Valeo, GE, Eastman Kodak and Harris Corps. In addition, both Xerox and Paychex are just a few miles from our hotel near Rochester. Business travelers will be pleased with our Webster hotel facilities, including three large meeting rooms, catering and a Business Center with copy, fax and print services. During your stay at our Webster, NY hotel, take advantage of amenities that include a heated, indoor pool, relaxing whirlpool spa, state-of-the-art Fitness Center, 24-hour convenience store and the Express Start hot breakfast bar. Book your Webster hotel room reservations for the Holiday Inn Express Webster. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Webster

Address: 860 Holt Rd, Webster, NY 14580-9103
Region: United States > New York > Finger Lakes > Webster
Price Range: RM493 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Webster 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Webster
Holiday Inn Webster
Holiday Inn Express Webster
Webster Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Webster staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Webster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of complimentary coffee”
128billyb, 8 Nov 2016 | Read review
“I don't think there could be a bad room in this hotel - It's AMAZING !!!!”
hoserscorner, 4 Nov 2016 | Read review
“We stayed in Room 104 and it was perfectly situated right near the side door, so very easy access. Very well lit at night too.”
497kathyj, 18 Aug 2016 | Read review
“Room 101 has a jacuzzi”
theresel833, 18 Jul 2016 | Read review
“All rooms we stayed in were quiet.”
hendersonfamily170, 2 Jul 2016 | Read review
5 of 5