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The Ritz-Carlton New York, Westchester

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The Ritz-Carlton New York, Westchester
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501 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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New York City, New York
Reviewed 3 days ago NEWvia mobile

First, let's start with the good...awesome lobby, great service and excellent location! Pool was close so they gave us free chocolates. Alicia was so nice to accommodate us with early check in and chocolates in the room. Hotel is valet parking only, not bad for $30 overnight. My husband only had $4 for the valet guy(I know it's low) the...

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Thank mariettaeric
A TripAdvisor Member
Level Contributor
5 reviews
5 hotel reviews
Reviewed 6 days ago NEWvia mobile

This hotel is a very good place to stay for business. The rooms are large and clean, the shower is amazing, and the pool on the top floor is perfect for a quick swim before going to work. I would definitely recommend people to stay at this hotel. It is also well located, close to the train station and many...

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Thank A TripAdvisor Member
Houston, Texas
Reviewed 1 week ago

Beautiful property in Westchester. Seems to be a bit short on staff as no one picked up breakfast door tag order for early morning delivery and when they tried to resolve it, gave us incomplete order after we had to wait 15 minutes past our departure to get to airport.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank catherinetX1053BW
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for taking the time to provide us your feedback pertaining to the challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. I would like to take this opportunity to sincerely apologize for the disappointment you experienced during your In-room dining and breakfast experience. Unfortunately, we did not meet your expectations, nor did...

Washington, DC, United States
Reviewed 2 weeks ago

White Plains notwithstanding, this is one of the nicest properties at which I have stayed for business. Excellent rooms, staff and service combined with a first quality restaurant on premises. Good transportation to Manhattan and Purchase, located near the train station.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jeffreyt630
white plains
Reviewed 4 weeks ago

We stay st the Ritz for family weekend getaways... our boys live the pool and poolside dining and Mama lives to relax at the Spa... the staff is wonderful and we just live the property, we highly recommend for anyone looking for a getaway...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank arlenepastor
Hadley, Massachusetts
Reviewed 9 February 2017

This hotel exceeded expectations in all areas;location,ease of parking, service,cleanliness,amenities,appearance of hotel and staff,variety of dinning options. I would absolutely stay here again if visiting White Plains. I would recommend to all travelers, adults,families,business,pleasure without hesitation

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank danielbP5783IV
Beckenham, United Kingdom
Reviewed 7 February 2017

The Ritz Carlton is a great hotel – very comfortable, quiet, luxurious and with great staff. The rooms are enormous – the bathroom is probably the biggest I’ve seen in a hotel. The bed was comfortable, the room temperature was consistent and nice, and the room was generally well equipped. Room service was prompt and the food was great. Whilst...

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Thank James N
Reviewed 6 February 2017

This is the 5th year we have spent here to celebrate my daughters birthday. They go above and beyond in every way to make it an exceptional experience. I highly recommend this hotel above ALL hotels I've stayed at. You won't be disappointed.

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank Q5112ARwendyg
Chicago, Illinois
Reviewed 6 February 2017

As always my stay was absolutely superb. No hassles, everything "all good" as they say. The staff, service , accommodations, food, attention to detail, and atmosphere were all as expected, perfect! I highly recommend staying at this hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Michael P
mount vernon, United States
Reviewed 31 January 2017

We went to the Ritz to celebrate a birthday and they made us feel welcome. The staff was wonderful and friendly. I hated leaving and intend to go back soon. I hope to go back for my birthday in September. I hope the same staff will be still be there and I hope to be able to stay longer this...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank sophiat561

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601-3001
Region: United States > New York > Westchester County > White Plains
Price Range: RM1,400 - RM2,322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Family Hotel in White Plains
#2 Business Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
6 questions
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Covington, Georgia
over a year ago
Pacific Grove, California
over a year ago

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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Find another hotel - Castle, Doubletree or Tarrytown House in Tarrytown.”
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“There is not much to look at in the immediate area, so go for a higher floor if you want any kind of "view."”
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“higher floors, facing road side”
 of 5 bubbles ActiveDoer, 17 Oct 2016 | Read review
“Concierge is very helpful with night life recommendations (limited in White Plains)”
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