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The Ritz-Carlton New York, Westchester

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1 room 2 adults 0 children
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The Ritz-Carlton New York, Westchester
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519 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Lodi, California
Reviewed 2 weeks ago

Great overall guest experience! Service was incredible, rooms and common areas are beautiful. Highly recommend! If you need advice on dining, running trails, etc...ask the bell captain...he's awesome and funny!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 756erint
Princeton, New Jersey
Reviewed 3 weeks ago

one of my favorite hotels in the area. we have stayed many times and each visit is better than the next. from the friendliness of the valet and front desk staff, to the large, luxuriously appointed guest rooms, I do not have a single complaint. The room was very clean as was the bathroom, which was huge. The pool deck...

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Thank hephipreji
New York City, New York
Reviewed 3 weeks ago

Normally I let a lot of things slide, but at the price point of this hotel, I was expecting service worthy of the Ritz-Carlton brand -- not of an airport hotel. I won't get into rant mode, so just the hits: an incredibly rude valet staff who hollered at me when pulling in (not the best first impression for a...

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Thank catherine777772222
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for taking the time to provide us your feedback pertaining to the service challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. I would like to take this opportunity to sincerely apologize for disappointment you experienced during your stay with some of our service and amenities. Unfortunately, our amenities did not meet...

Rochester, New York
Reviewed 3 weeks ago

Lovely oasis in the middle of rugged down town White Plains. Ritz-quality decor, furnishings and overall room. Beautiful room, actually, with all the little extra touches that you expect from a Ritz. It was quiet in the room, but it felt expansive and luxurious. Great bathroom. Service was entirely average. From doormen who just looked at you as you walked...

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1Thank nmhen
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for taking the time to provide us your feedback pertaining to the service challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. I would like to take this opportunity to sincerely apologize for disappointment you experienced during your stay with some of our service and amenities. Unfortunately, our amenities did not meet...

Calgary, Alberta
Reviewed 4 weeks ago via mobile

Ok, so one day we decided to take drive from Ontario to NYC. But wait!...it was just me and my son (then 9). I'be been to NYC many times but never driving. So after some consideration I decided to pick a high end hotel (a name that I knew I could trust) close enough to the big Apple without actually...

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Thank kc12345566
Marblehead
Reviewed 4 weeks ago

Have not stayed at this Ritz before and was pleasantly surprised at the size and comfort of the room. It was kept spotless and really comfortable. The reason I am not giving this a 5 star rating is due to not really being recognized for my status with Ritz/Marriott rewards upon check in. It's actually the first time in my...

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1Thank MarbleheadFamily
Austin, United States
Reviewed 4 weeks ago

This place is the pinnacle of hospitality, service and all things luxurious. From the moment i arrives until the moment I left i was pampered and doted on as if I was royalty. If you have to spend some time in the area, I highly suggest you book your stay here!!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank R1509DGmarcg
Dallas, United States
Reviewed 4 weeks ago

Hotel is great, good price for the Ritz, but need to improve few things... including better toilet Paper and having Free Wifi. Who wants to pay a lot of money for a hotel that still has to pay for Wifi? Why not pay for water or electricity? Or clean sheets... Not a fan of the pillows.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Francis J J
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Dear Francis, Thank you for taking the time to provide us your feedback pertaining to the challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. I would like to take this opportunity to sincerely apologize for disappointment you experienced during your stay with some of our guest room amenities. Unfortunately, our amenities did not...

New York City, New York
Reviewed 20 March 2017 via mobile

First, let's start with the good...awesome lobby, great service and excellent location! Pool was close so they gave us free chocolates. Alicia was so nice to accommodate us with early check in and chocolates in the room. Hotel is valet parking only, not bad for $30 overnight. My husband only had $4 for the valet guy(I know it's low) the...

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2Thank mariettaeric
A TripAdvisor Member
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5 reviews
5 hotel reviews
Reviewed 16 March 2017 via mobile

This hotel is a very good place to stay for business. The rooms are large and clean, the shower is amazing, and the pool on the top floor is perfect for a quick swim before going to work. I would definitely recommend people to stay at this hotel. It is also well located, close to the train station and many...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601-3001
Region: United States > New York > Westchester County > White Plains
Price Range: RM1,395 - RM2,337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Business Hotel in White Plains
#2 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
8 questions
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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in 718, not far from the elevator”
annenorman, 21 Apr 2017 | Read review
“1 bedroom suites are the best”
delray222, 14 Apr 2017 | Read review
“ask to be upgraded to an executive suite, very spacious”
hephipreji, 3 Apr 2017 | Read review
“Find another hotel - Castle, Doubletree or Tarrytown House in Tarrytown.”
hiwaychild, 12 Jan 2017 | Read review
“Our 6th floor room was fabulous!”
MarianneD993, 28 Nov 2016 | Read review
5 of 5