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Crowne Plaza White Plains Downtown

845 reviews
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Traveller (65)
Room & Suite (164)
Dining (30)
Overview
  • Excellent55%
  • Very good28%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(110 reviews)
“carol ann”(9 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (845)Write a Review
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Traveller rating
431
229
101
30
18
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431
229
101
30
18
Show reviews that mention
All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicebusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationmarkplainsstevie
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1 - 5 of 809 reviews
Reviewed 6 days ago

I stay here 4-5 times a year on business and there are many large business groups here at the same time, all demanding drinks and food for large parties and rarely a thought is given to what it takes to pull off prompt and effortless...More

Thank Stacey M
Response from inmant, Director of Sales at Crowne Plaza White Plains DowntownResponded 5 days ago

Dear Stacey M, Thank you so much for such great comments. Our team is dedicated to true hospitality and it is nice to see that it shows each time you visit. We are looking forward to your next visit! Best regards, Tonya Inman

Hotel's Favourite
Reviewed 2 December 2017

This is a fabulous hotel. Wonderful staff. Clean hotel. Walking distance to downtown White Plains. Will definitely stay again when in the White Plains area. Nice lobby area. Did not eat in the restaurant. Valet parking people were very nice.

3  Thank Maria J
Response from inmant, Director of Sales at Crowne Plaza White Plains DowntownResponded 5 December 2017

Dear Maria J, We truly appreciate you kind words. It is our goal to provide our guests with excellent service and a fantastic stay! Best regards, Tonya Inman

Reviewed 1 week ago via mobile

Friendly staff, always helpful and polite. Great rooms. We stayed for almost a weekend and we didn’t have problems, the only issue was the WiFi that didn’t have a good confection the whole time but all the rest was great.

Thank vchalmes
Response from inmant, Director of Sales at Crowne Plaza White Plains DowntownResponded 1 week ago

Dear vchalmes, Thank you for taking the time to write such a great review. We look forward to seeing you again soon. Best, Tonya Inman

Reviewed 1 week ago

We stopped in for a drink and ended up having dinner at the bar and staying a few hours. Roberto was very accommodating, gracious, hospitable and well spoken. We could not have felt more welcome. Our seats at the bar were very relaxing and comfortable....More

Thank pollackmarc
Reviewed 1 week ago

It is very cold and snowy. Had a great time hanging out at the bar with Roberto. He made us feel very comfortable and welcomed. The food he recommended was perfect. Very relaxing with great service! He makes the best drinks!

Thank hollycancun
Response from inmant, Director of Sales at Crowne Plaza White Plains DowntownResponded 1 week ago

Dear hollycancun, Thank you so much for taking the time to write a review. We appreciate your comments and look forward to seeing you again soon. Best, Tonya Inman

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$135 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (65)
Room & Suite (164)
Dining (30)
Pool & Beach (10)
Hotel & Grounds (95)
Business Centre & Event Rooms (13)
Bathroom (3)
Questions & Answers
Ask a question
jozane1
3 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
VitoMess
10 October 2017|
AnswerShow all 5 answers
Response from Arshsahni | Reviewed this property |
Not sure, I believe there is one. I would contact the hotel
0
Votes
jw3616
20 April 2017|
AnswerShow all 4 answers
Response from Henri S | Reviewed this property |
Train from White Plains to Grand Central is the best way. Train station is near, and they offer free shuttle to the train station.
1
Vote
Room Tips
"great location for the price"
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"A shoppers paradise."
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"Every room is quiet!"
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"easy taxi to train to NYC, has bar/restaurant/room service, close to great shopping, close to all major..."
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