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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
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605 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Miami Beach, Florida
Reviewed yesterday NEW

This was my first visit to this hotel, but will definitely not be my last. And this is not only because of lovely rooms, great service and all the amenities offered. It is because of an incident, which was insignificant enough to be overlooked by some, but was addressed with such care and attention (special thanks to Jacqueline at the...

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Helpful?
Thank giia38
Reviewed 3 days ago NEW

I travel often for work and have stayed at this property several times. Each time I look forward to a comfortable stay from a clean, warm room to really great food at the restaurant and even a shuttle to take me to/from our office. My last stay, I arrived after midnight and received service above and beyond a friendly smile....

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Thank Rachel G
New York City, New York
Reviewed 4 days ago NEW

A couple of friends and I planned a weekend retreat for the girls and since this hotel is centrally located it made the perfect choice. We encountered a minor issue while checking in but everything was handled smoothly by the manager. Although this is primarily a business hotel, we enjoyed ourselves very much. There was plenty to do in and...

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Helpful?
Thank cbeamon1
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear cbeamon1, Thank you for taking the time to write a review of your recent stay. We appreciate the nice comments and are happy you chose to stay with us. Mark is a valued team member, and we will definitely recognize him for your mention. We look forward to seeing you again soon! Best regards, Tonya Inman Director of Sales...

Ny
Reviewed 4 days ago NEW

I booked a room at this hotel for an overnight stay. From check in to check out the whole experience was awesome. The staff is exceptional. Everyone was friendly but i want to commend John at the front desk.What a breath of fresh air! He greeted me in the evening with a smile and he took the time to walk...

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Helpful?
Thank Mishsimone
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Mishsimone, Thank you for such a great review. I have to agree that we do have an exceptional team here who put such great pride into everything they do. John will be recognized for your mention! We do look forward to your next visit. Sincerely, Tonya Inman Director of Sales & Marketing

New York City, New York
Reviewed 5 days ago NEW

I visited the Crowne Plaza over the weekend with a couple of friends to celebrate a birthday. From the moment we walked in we were so warmly greeted by Christa I. It was such a pleasure meeting her that Saturday afternoon with her warm smile. She made us feel so welcome and set our weekend off in the right direction....

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Helpful?
1Thank bluecoyote25
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear bluecoyote25, Happy Birthday to your friend! Thank you for allowing the Crowne Plaza to be a part of your celebration. Christa is a valued team member and we will definitely recognize her for the exemplary service she offered to you and your friends. Please keep us in mind for your next celebration! We also have event facilities and an...

Staten Island, New York
Reviewed 1 week ago

The hotel is nice and clean, conveniently located to Westchester One which I visit frequently. Usually stay at the Marriott or Ritz but figured this is closer so Id give it a try. I am IHG Platinum member. As I said the hotel is clean and the staff friendly and efficient. The location is great. Unfortunately, they nickel and dime...

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Helpful?
1Thank stan35g
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear stan35g, Thank you for staying with us. It is so nice to hear that you found our hotel to be clean and comfortable, and that the location was good for your needs. We apologize that you found our fees were not in line with your expectations. We have a nightly access charge to our club lounge so that we...

Reviewed 1 week ago

Stayed in the hotel for a business trip. The room was clean, bed was very comfortable and the bathroom was clean and comfortable as well. I was a bit disappointed with the dinner menu offered bar. other than than it was a great stay.

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Helpful?
Thank Danny M
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Danny M, Thank you for your review. It is nice to know that you enjoyed your stay. It would be great to know more details regarding your concerns with the dinner menu. We take our guests comments into consideration when creating menus, and would love to hear your further comments. Hopefully you will have the opportunity to stay with...

Webster, New York
Reviewed 1 week ago

I frequent the Crown Plaza on business a couple time a month and the service and accommodations are always great. I especially appreciate the great service and attention provided by Dorothy in the lounge/bar. She is friendly, professional and always makes my stay more enjoyable. Thank you! Rich.

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Helpful?
Thank rjmason04
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear rjmason04, We appreciate your business, and are so grateful that you recognize the service that we provide. Thank you for your review! We look forward to seeing you again soon. Best, Tonya Inman Director of Sales & Marketing

Reviewed 1 week ago

The hotel's in-house restaurant closes at midnight and I was feeling hungry in the night around 1:30 AM. I called up the hotel staff especially VEREL and she went above and beyond to get my dinner picked up from the nearest diner(the "White Plains Coach Diner" which is around 300 meters from hotel and serve's one of the best food...

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Helpful?
Thank Ravi T
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Ravi T, Thank you for such a nice review. We agree completely with your review of our team. We work very hard to ensure that we are providing each guest with outstanding service, and it is wonderful when our staff is recognized by our guests. Hopefully you will visit again soon. Kind regards, Tonya Inman Director of Sales &...

Montreal, Canada
Reviewed 1 week ago

Booked for me and my client. Lovely location nice room and had a great lite late evening supper with excellent service and thanks to Angellici Music a touch too loud but in the end after a bottle of wine all is good

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Helpful?
Thank Eddy Z
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Eddy Z, Thank you for such a great review of your recent stay. I am so glad that you got to have dinner in Mix Cocktail Bar + Kitchen. Hopefully you will visit again soon. Best regards, Tonya Inman Director of Sales & Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: RM558 - RM1,071 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was quiet and clean”
 of 5 bubbles stan35g, 14 Jan 2017 | Read review
“The rooms are comfortable, and beds are very comfortable too!”
 of 5 bubbles Silverbolt61, 4 Jan 2017 | Read review
“I liked the quiet upper levels such as levels 7 and 8 which I occupied. They were easily accessible through use of elevators.”
 of 5 bubbles dlaminibettys, 19 Dec 2016 | Read review
“Corner rooms are bigger.”
 of 5 bubbles robertmW1013DG, 17 Dec 2016 | Read review
“I'd go high, always go high.”
 of 5 bubbles T6452KCmichaels, 12 Dec 2016 | Read review
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