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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown
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646 Reviews from our TripAdvisor Community

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Showing 622: English reviews
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Reviewed 3 days ago NEW

From the moment I have arrived to this hotel, I have experienced a team of representatives that is well trained, professional, detailed, and friendly. In my latest experience this past weekend, Jacqui handled my check-in process and I felt right at home. After traveling around the country and the world for both business and pleasure, I am always focused on...

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Helpful?
Thank Juan B
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Juan B, Thank you for your review! It is great that you get to come to your former hometown and enjoy all of the great things that we have to offer. We also think our location is the best in the area with so much to do within walking distance. We greatly appreciate your comments! Best regards, Tonya Inman...

New York City, New York
Reviewed 4 days ago NEWvia mobile

Stayed for one night for business, great hotel and great location. Walking distance to restaurants and shopping Staff were friendly, I promise to mention John! He was pleasant and very helpful. Check in was fast and just friendly smiles all around! Would stay here again

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Helpful?
Thank mariettaeric
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear mariettaeric, Thank you for such a great review! John is one of our best front desk agents and he always makes our guests feel at home. We hope to see you again soon. Best regards, Tonya Inman Director of Sales & Marketing

Reviewed 6 days ago NEWvia mobile

I was stranded here during the great snowstorm. But Angelliki and Roberto made my stay at the bar really comfortable. Also big thanks goes to Amber who was great at the reception. I truly met some outstanding people in the bar, and dinner was pleasure every evening.

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Helpful?
Thank Henri S
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Henri S, Thank you for staying with us. It is during snow storms and other challenging events that our team is at their best. Angelliki and Roberto were there helping so many of our guests that evening, and we are so proud of them. Amber is also one of our best! Thank you for recognizing them. Kind regards, Tonya...

Armonk, New York
Reviewed 6 days ago NEW

I had a very enjoyable stay here at the crowne plaza in white plains. The service is excellent. Joy and John were helping greatly at reception with all questions and arrangements. Next time in town I will for sure stay here again. THANK YOU

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Helpful?
Thank 7Th0mas7
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear 7Th0mas7, Thank you so much for your review. We look forward to your next visit. Kind regards, Tonya Inman Director of Sales & Marketing

Reviewed 1 week ago via mobile

Several of my coworkers stayed at the crowne plaza during the snow storm. We all met in the bar/lounge area and Brett was our server!!! Brett was AMAZING!! he was very attentive and had a great personality! Had a great time thank Brett!!!

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Helpful?
Thank Cyndee O
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Cyndee O, Thank you for your great review. We all had a fabulous time with our guests in the snow storm yesterday. Brett is one of our best, and it is wonderful that you were able to experience the service levels he offers! We look forward to your next visit...hopefully without the snow! Best regards, Tonya Inman Director of...

Reviewed 1 week ago

Booked 2 night stay to be able to get to work with snow storm, rooms were clean and accommodating for our needs. BUT... the best part of our stay was BRETT, he was our host in the hotel lounge where we had cocktails and snacks. He was fun and friendly. Best part of our stay. Would go back just for...

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Helpful?
Thank Denise T
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Denise T, Thank you for staying with us during the storm! It was great to have so many guests enjoying the warmth and comfort of the Crowne Plaza White Plains. We will be sure to recognize Brett for the comments you made! We look forward to seeing you again. Best, Tonya Inman Director of Sales & Marketing

White Plains, New York
Reviewed 1 week ago

Rooms are in excellent condition and it is well located. Friendly and amicable staff. Angelliki at the bar always receives you with a smile and has great conversation. This is my first choice when I come for business.

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Helpful?
Thank Wolfmother57
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Wolfmother57, Thank you for your great review! We greatly appreciate your loyalty, and we look forward to your next visit! Kind regards, Tonya Inman Director of Sales & Marketing

Reviewed 1 week ago

There are still people in this world whose hearts are bigger than life. I recently met one of those individuals at the Crowne Plaza hotel in White Plains, NY. His name is Stevie-John Grossett. I was responsible for booking a block of rooms for a large group of Men from Myrtle Beach, SC. These men were so excited about the...

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Helpful?
Thank Gary L
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Gary L, Thank you so much for writing this great review! Stevie-John is an asset to our team, and he continuously exhibits outstanding customer service. We sincerely hope you can reschedule your trip and visit us soon! Best regards, Tonya Inman Director of Sales & Marketing

Elsberry, Missouri
Reviewed 2 weeks ago via mobile

I LOVE MY VALET, ARCE!!! So polite, helpful and much better than normal valets. Made me feel like a princess. I also love Stevie Wonder at the front desk. Always made a point to say hello and you my name. Quite impressive.

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Helpful?
Thank Robin J
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Robin J, Wow! It is so nice to hear that our valet Arce made you feel like a princess, and that Stevie added to your experience. We hope you will visit again soon! Best regards, Tonya Inman Director of Sales & Marketing

Paris, Texas
Reviewed 2 weeks ago

The hotel in general was very quaint and welcoming but the nightlife was spectacular. The bar keep, Cristian, was very kind and a great mixer. I arrived here for business but ended up enjoying myself more than I expected. I'd definitely stay here again need be.

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Helpful?
Thank elialmeidany
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear elialmeidany, It is great to hear that you had such a great interaction with Christian and our bar team. We do hope you will get to visit again soon. Kind regards, Tonya Inman Director of Sales & Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: RM589 - RM1,055 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Bar Keep”
 of 5 bubbles elialmeidany, 9 Mar 2017 | Read review
“I liked my room on the 10th floor. It was very quiet.”
 of 5 bubbles vivabrasilNewyork, 5 Mar 2017 | Read review
“Single, king sized beds are on the higher floors. Don't ask for 2 beds if you don't need them”
 of 5 bubbles Cleg2, 26 Feb 2017 | Read review
“Just ask and they'll give you best they've got”
 of 5 bubbles 972cliffa, 30 Jan 2017 | Read review
“Room was quiet and clean”
 of 5 bubbles stan35g, 14 Jan 2017 | Read review
5 of 5