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Crowne Plaza White Plains Downtown

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Traveller (78)
Room & Suite (197)
Dining (31)
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(116 reviews)
“carol ann”(10 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (897)
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221 - 225 of 856 reviews
Reviewed 3 April 2017 via mobile

I stayed at the Crowne Plaza for work for a week 3/20 - 3/26, and couldn't have been more impressed at every stage. The front desk staff were courteous (Jacquee D and Joy were particularly helpful). I had a premium room, which was spacious and...More

1  Thank ebrownlee21
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Thank you for your business and for your outstanding review! It is great to see the great number of our team members that provided such great service! We look forward to seeing you again soon. Best regards, Tonya Inman

Reviewed 31 March 2017

The hotel was beautiful and roomy. It was incredibly clean and we enjoyed our 2 night stay emensely. Eduardo and Daniel were top class, efficient, friendly, waiters who made this trip stand out above and beyond. Ronaldo was superior also in the service hospitality field....More

2  Thank domenic b
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear domenic b, Thank you for your amazing comments! Our team is dedicated to providing only the highest quality service. We hope you will return soon. Best regards, Tonya Inman

Reviewed 30 March 2017

I continue to stay at the Crowne Plaza whenever I am visiting family in White Plains. The rooms are spacious and clean. The hotel feels fresh and new even though it has been around for many years. The staff is consistently friendly and accommodating. Emily,...More

Thank gjfriend
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear gjfriend, Thank you for telling everyone how great your stay was. We appreciate your comments and hope to see you again soon. Best regards, Tonya Inman

Reviewed 30 March 2017 via mobile

I had an amazing trip. John Ardizzone was awesome. He was very informative and nice. He provided great insight of the area. He was very friendly and provided exceptional service. By the way he was right, their breakfast is the best I've had in the...More

Thank gonzilla767
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear gonzilla767, Thank you for your review. We are happy that you enjoyed your stay. We look forward to your next visit. Best regards, Tonya Inman

Reviewed 29 March 2017

We had a Bat Mitzvah weekend event at the Crowne Plaza Hotel for my daughter. From the outstanding service to the 135 guest attending the evening party and the 50+ overnight guests to the fabulous executive suite we stayed in, we want to thank everyone...More

2  Thank sbenaroya1100
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 30 March 2017

Dear sbenaroya1100, Congratulations on your daughter's Bat Mitvah! We are so happy that we could be a part of such a special occasion. Your comments are greatly appreciated, and we will make sure that James, Amber and Jacqui D are recognized for their efforts! We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$156 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (197)
Dining (31)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (9)
Questions & Answers
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bradsimon344
9 May 2018|
AnswerShow all 3 answers
Response from nickvandekar | Reviewed this property |
They have valet and self parking. We used self park, once you check in give them your ticket and they charge it to your room, you use your room key to go in and out. we paid $10 a day.
1
Vote
MV05
24 April 2018|
AnswerShow all 2 answers
Response from Bala G | Reviewed this property |
There are shuttle to Xylem, Pepsi and to Westchester airport.
0
Votes
jozane1
3 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
Room Tips
"Ask for upper floor, not much of a view, either Westchester Mall or an empty lot across the street that..."
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"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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