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TownePlace Suites by Marriott New Hartford

Room & Suite (23)
Dining (6)
Business Centre & Event Rooms (1)
Hotel website
4760 Middle Settlement Rd, Whitesboro, NY 13492-2848 See on map
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Fitness centre
3 Star accommodation
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (25)
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1 - 5 of 25 reviews
Reviewed 6 days ago

My first stay in a TownePlace Suites and I was very pleased. The 2-bedroom suite was comfortable and clean. The beds and bedding were fine. The closets and chests of drawers I liked even better than the ones at other Marriott chains since there were...More

Thank Cynthia F
Reviewed 13 August 2018

Surprisingly expensive for being in the middle of nowhere. Nice enough rooms and quiet for sleeping. Good kitchen areas and everything had been recently built. Breakfast very basic. Probably not quite worth the money and there are other cheaper places nearby.

Thank SBrentP
Reviewed 25 July 2018

I was, probably unjustifiably, expecting a little more from a new hotel. It's functional but nothing more. The rooms are 'fine', if you discount the fact you can't see the TV properly from the bed and the somewhat 'student digs' style furniture. I'd stay here...More

Thank welovesunshine2
Response from Jessica C, General Manager at TownePlace Suites by Marriott New HartfordResponded 31 July 2018

I am so sorry about the placement of the TV in the guest room. Our rooms are designed for long stays, the furniture is made so that several items can be stored for a person staying for weeks or months. In your future travels with...More

Reviewed 3 July 2018

The management at this hotel called the police because we were late for checking out by 30 minutes past check-out time which they initially approved. This was after we told the staff we would be running a few minutes late for checkout due to unforeseen...More

Thank BarbW55
Response from Jessica C, General Manager at TownePlace Suites by Marriott New HartfordResponded 6 July 2018

I am terribly sorry about your experience at the TownePlace Suites. We strive to provide excellent customer service and clearly fell well below expectations. The staff here has been coached on what to do in the case this were to happen in the future, the...More

Reviewed 10 June 2018 via mobile

This is the second time I have stayed at this place in connection with a Red Cross Disaster Training Institute. This year I asked for a handicapped room because I am having balance problems and getting in and out of a bath or shower can...More

Thank RevTECM
Response from Jessica C, General Manager at TownePlace Suites by Marriott New HartfordResponded 11 June 2018

Thank you so much for your kind review! We will make sure we share with our staff all of your comments! We also hope to see you again next year! Thank You, Jessica C General Manager

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Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Room types
Non-Smoking Rooms, Kitchenette
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Kitchenette
Price range
US$129 - US$264 (Based on Average Rates for a Standard Room)
United States > New York > Whitesboro
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Kitchenette
Price range
US$129 - US$264 (Based on Average Rates for a Standard Room)
United States > New York > Whitesboro
Room & Suite (23)
Dining (6)
Business Centre & Event Rooms (1)
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Nearby RestaurantsSee all 10 restaurants in Whitesboro
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Questions & Answers
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Room Tips
"I would not stay at this hotel."
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"Corner suites are lovely"
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"All floors appear to be quiet."
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"NOT near the elevator which chimes like a ship's bell!"
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